Re: When selecting catalogue message only the attachment will still be saved in Trim (141 Views)
Reply
Occasional Advisor
isd15
Posts: 10
Registered: ‎07-05-2011
Message 1 of 2 (186 Views)

When selecting catalogue message only the attachment will still be saved in Trim

Hope some one can help with this little issue,

 

When user's try to catalogue the email text only from Groupwise for some reason that I can't workout the attachment will still be saved in Trim. I have checked settings and nothing has been changed so no luck there.

 

We are are running Trim 6.2.5:1406 both desktop & server on SQL Server and have recently upgraded to windows 7, Groupwise 8

 

Any help greatly appreciated

 

isd

Super Advisor
JasonIMEX
Posts: 276
Registered: ‎06-17-2010
Message 2 of 2 (141 Views)

Re: When selecting catalogue message only the attachment will still be saved in Trim

Do you catalogue the original message format as a rendition?

The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.