Re: Versioning of emails (122 Views)
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Occasional Contributor
AngieR
Posts: 5
Registered: ‎01-07-2013
Message 1 of 2 (138 Views)

Versioning of emails

I recently had a user ask to use versioning on email documents to indicate the "chain" of an email trail. 

 

I believe that this is not possible, and it probably isnt good or necessary practice.

 

Are there any settings in TRIM that influence this, or is it hard coded.  You can't version emails (vmbx) even though you can version every other type of document?

 

Any  thoughts?

 

HP Expert
Neil Summers
Posts: 1,020
Registered: ‎10-08-2008
Message 2 of 2 (122 Views)

Re: Versioning of emails

It's always been a rule in TRIM that you can't edit e-mail messages, hence can't make new revisions. I guess if that user really wants to, they could drag & drop the e-mails into TRIM as MSG files from their desktop. This way TRIM should allow them to drag & drop a later message from the thread onto the same record and make a new revision.

Neil


Note: Any posts I make on this forum are my own personal opinion and do not constitute a formal commitment on behalf of HP.

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