10-07-2013 03:49 PM
I have just installed RM8 in a demo environment and have encountered and issue with the integration with Outlook 2013. Addins are all loaded in Outlook, RM8 toolbars / menus are all correctly installed, but the integration does not work (reminiscent of earlier VBA integration issues). I can manually drag and drop emails into RM8 and I can view the registered email in Outlook. Anyone else come across this issue?
10-10-2013 04:35 PM
Haven't come across that one myself.
Was it a fresh install or did you have an older version of TRIM on the machine before installing RM8.
Also I would confirm if there are any of the old pre-reqs for the old addin on there and remove them.