Re: P2000 G3 disk state N/A (570 Views)
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Frequent Advisor
Posts: 129
Registered: ‎11-14-2002
Message 1 of 9 (576 Views)

P2000 G3 disk state N/A

Hi ,

we have added 2 new disks to a P2000G3 disk array .

Both disks were seen by the controllers but the health state remain "N/A" .and the status "not present"

Instead the STATE is "AVAIL"

we tried to change position but still the controller cannot see their status as OK .

 

Is that possible we need to do something to have them imported successfully ?

thanks

 

Honored Contributor
Posts: 3,887
Registered: ‎06-14-2009
Message 2 of 9 (573 Views)

Re: P2000 G3 disk state N/A

Hello,
is it possible to assign them as a spare to the vdisk or to a new vdisk?
Frequent Advisor
Posts: 129
Registered: ‎11-14-2002
Message 3 of 9 (572 Views)

Re: P2000 G3 disk state N/A

Yes I've defined one as global spare but the state didn't change
Thanks
Honored Contributor
Posts: 3,887
Registered: ‎06-14-2009
Message 4 of 9 (570 Views)

Re: P2000 G3 disk state N/A

Hi, I think the logs might be good to have a look at. Can you attach them to this thread?
Frequent Advisor
Posts: 129
Registered: ‎11-14-2002
Message 5 of 9 (568 Views)

Re: P2000 G3 disk state N/A

Which logs exactly you might need ?

 

Honored Contributor
Posts: 3,887
Registered: ‎06-14-2009
Message 6 of 9 (566 Views)

Re: P2000 G3 disk state N/A

Don't know. How about the whole store.log file?
I recall it being under tools > in the P2000 SMU.
Frequent Advisor
Posts: 129
Registered: ‎11-14-2002
Message 7 of 9 (565 Views)

Re: P2000 G3 disk state N/A

attached the complete log from the MSA

thanks

 

Honored Contributor
Posts: 3,887
Registered: ‎06-14-2009
Message 8 of 9 (563 Views)

Re: P2000 G3 disk state N/A

There's a lot of

"rescan-bus" in the log - are you doing this manually? If not, have you tried that?

There is a newer firmware out.
Frequent Advisor
Posts: 129
Registered: ‎11-14-2002
Message 9 of 9 (562 Views)

Re: P2000 G3 disk state N/A

tried a manual rescan but did not change the situation

 

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