HP Command View : Unable to add license (19 Views)
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Advisor
Sorine
Posts: 22
Registered: ‎11-27-2008
Message 1 of 5 (19 Views)

HP Command View : Unable to add license

Hi,

The company I work for, has ordered and received an HP EVA 4100 with Command View EVA 2TB unlimited licenses.

I had tried to add a new Command View EVA 1TB unlimited licenses with HP Command view 9.2. The license was installed but it didnâ t appear as used license.

Please see the attached file explaining this issue

Thanks in advance for your help
Honored Contributor
Uwe Zessin
Posts: 10,320
Registered: ‎02-16-2004
Message 2 of 5 (19 Views)

Re: HP Command View : Unable to add license

Has the WWN been entered correctly during generation of the license key? From experience I can say it is quite easy to mistype ;-)
.
Honored Contributor
Sivaramakrishna_1
Posts: 314
Registered: ‎12-28-2006
Message 3 of 5 (19 Views)

Re: HP Command View : Unable to add license

Hi,

I found out the issue. The new License you have applied is for EVA4400 (T5495B) this will not work with EVA4000 (T5174A).

Wrong License applied.
Advisor
Sorine
Posts: 22
Registered: ‎11-27-2008
Message 4 of 5 (19 Views)

Re: HP Command View : Unable to add license

Thanks for your reply,
I just verified the WWN for both license key and it's OK.
Honored Contributor
Sivaramakrishna_1
Posts: 314
Registered: ‎12-28-2006
Message 5 of 5 (19 Views)

Re: HP Command View : Unable to add license

Hi,

Eventhough the WWN is same the Licences is valid of EVA4400 systems only. It will not work with EVA4000 Systems. You need to install the EVA4000 Series (refere the product number from license page) only.
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