05-19-2008 08:15 PM
One of the cache batteries in our second controller is Low and I have a new battery on the way.
Do I just switch the battery out with the Controller running or do I need to power cycle it at any point?
Solved! Go to Solution.
05-20-2008 02:11 AM
You must swap the battery with the controller running.
If you do it with the power removed, the new battery will pick up the bad status of the old battery, rendering it useless.
05-20-2008 03:35 AM
Check out this HP website, it is very good for showing little video clips and txt of "how too...".
Just drill down the storage till you get to eva5000:
also very good for all sorts of HP products.
It's amazing how few people seem to know about this...
05-20-2008 10:09 AM
> It's amazing how few people see
> to know about this...
Not really, as the logical place to link to it would be from the Manuals section of the support site...
I couldn't even find the PDF document, which I know exists, for the battery replacement procedure earlier... HP's support website has gone seriously downhill recently !!
05-20-2008 03:08 PM
There was a little howto booklet that came with the batteries. Basically it's: pull both batteries out and replace at the same time. Once done power cycle the controller.
Great link, Mark.
05-20-2008 03:13 PM
* Ensure controller is powered on
* Remove failed battery (if both have failed then remove both before inserting the new batteries)
* Insert new battery(s)
* Power cycle controller
05-21-2008 01:45 AM
I talk to a lots of people [fs enginners, pre sales, etc] who know lots about HP products etc and you REALLY would be amaxzed at how few people do know about this site.