Discover Performance Blog
Welcome to the Discover Performance blog, a resource for enterprise IT leaders who share a passion for performing better. Here you’ll find strategic insights and best practices from your peers as well as from HP’s own practitioners who help others define, measure and achieve better IT performances.

Art Gilliland on the need for security as a service

By Brian McDonough, Discover Performance managing editor


Our main Discover Performance site just wrapped up a two-part interview with HP Enterprise Security Products SVP Art Gilliland (which you’d know if you were signed up for our e-newsletter), and the new installment covers a lot of provocative thoughts, including the idea of protecting less data, better.


In this excerpt, Gilliland discusses security as a service.  As cloud and software as a service move into corporate IT departments, two security questions have been, first, how to secure those services, and second, whether it makes sense to buy security services from a cloud provider. HP jumped into that arena with Fortify on Demand, and here, Gilliland discusses why (and when) a SaaS model for security makes sense.

Labels: Security Ops

Big Data, dark data and the Internet of Things: Making sense of the data deluge


Alastair Corbett leads HP’s UK&I Software Business Unit and has responsibility for its strategy, the promotion and selling of the IT Performance Suite and related services.


I’ve been watching the bad weather in North America and its knock-on effect of flooding in the UK, and it occurred to me that it parallels the increasing deluge of data that we’re collecting in data centres all over the world.


Opinions vary on just how much data will grow over the next few years, but 40 zettabytes  by 2020 seems like a nice round number.


What are we doing with all this data?

To date we’ve had data mining, analytics and Big Data, but no matter what the tag line is, we’re still only on the edge of the ability to gather the wealth of true information that’s held in these data sources. Having said that, progress to date has been impressive.

Labels: data analytics

Discover Performance Weekly: Time for Enterprise IT to declare defeat in the Security war?

DPW_5.jpgThis week’s episode of Discover Performance Weekly covers enterprise security and the war with cybercriminals. HP Software Chief Evangelist Paul Muller (@xthstreams) sits down with author and security expert Gary McGraw and HP CTO for Enterprise Security Products Jacob West.

Watch the video now!

Step #7 for successful cloud brokering: Avoid vendor lock-in

When transforming your operations for a cloud service broker model, it's critical to avoid vendor lock-in. Avoiding vendor lock-in helps you stay flexible and agile in order to meet changing business needs. This is particularly important considering most businesses have not evolved their strategies for the cloud. Technology decisions made must protect both current and long-term heterogeneity and extensibility of their cloud environments.

Labels: Cloud

How to reduce the cost of managing multi-supplier IT

felix fernandez.jpgBy Félix Fernández


Félix Fernández is a CTO with HP Software Professional Services covering ITSM, PPM and SIAM.


How would you structure your IT department if you had to create one from scratch? How much would you center in-house, and how much would you allocate to external suppliers? I was talking to a CIO recently who’s in this very situation. He’s at a brand new company with a lot of investment. Now, not many people are faced with this problem. But the solution tells you a lot about where enterprise IT is headed. It should be no surprise that this CIO is looking to various IT suppliers for what he needs. He’s going to keep his core, competitive-advantage IT in house and look externally for the rest.


My CIO friend told me, “I don’t want to have a cost center. I know there are suppliers who can do x, y, z much better than I can.” Maintaining all these various functions in-house is like having your own energy or power plant. Nobody does that.


Of course you wouldn’t maintain your own power plant to deliver electricity to your business. That wouldn’t be very cost effective. But this analogy breaks down a bit when you consider that there’s a management cost associated with bringing in and integrating multiple suppliers. (Frost & Sullivan just came out with an illuminating report on this issue.) IT is not yet as simple as flipping an electrical switch! And often, if you’re not careful, you can miss significant cost savings because of management complexity. Here’s what I tell customers about how they can achieve additional cost savings by using a service integration and management (SIAM) solution to manage multiple suppliers.  

Labels: SIAM

Meet “The world’s best MADP” in Barcelona


A recent conversation with one of my UK-based Business Development Managers, added a whole new term to my vocabulary. It seems, in his view, that HP has the ‘best MADP on the planet’.


I was momentarily confused. “What’s a Mad Pea? Something green and angry?”

Step #6 for successful cloud brokering: Monitor your bottom line

IT projects should help you save money or help you make money. Accepting fiscal responsibility as a cloud service broker requires that you must first understand how much each cloud service costs to operate. You need a complete view into your IT asset utilization, including servers, storage networks and applications. Visibility into software license compliance is important too. Although the asset management cost of a cloud service is technically an operating expenditure, you need to manage the service as if you own the assets. With the meter running any time you turn on a service, examine why monitoring your bottom line is ever more critical today.

Labels: Cloud

Step #5 for successful cloud brokering: Protect service offerings

There are a number of unique security implications to consider when comparing private and public cloud services. If you don't have one already, it's smart to develop a risk-based security strategy. No single technology will sufficiently protect a dynamic cloud environment. And the fact that cloud technologies are often isolated and managed by siloed operations teams only compounds the problem. A risk-based security strategy can secure each layer of your architecture, but you should integrate them as part of a comprehensive cloud-management platform.

Labels: Cloud

Discover Performance Weekly: Why should data scientists have all the fun?


HP Software Chief Evangelist Paul Muller (@xthstreams) has just posted episode four in his video series, “Is analytics for everyone? Why do the data scientists have all the fun?” In this installment, Paul is joined by Tim Crawford and Chris Selland, and they hey kick things off with a conversation about the Discover Performance article, Big Data goes big in 2014: Analytics for everyone.


Watch the video now!

Step #4 for successful cloud brokering: Manage service SLAs

When shifting to a cloud-service broker model, make sure that both your traditional and cloud services meet your business requirements, especially standards for performance and availability.  You'll need to assess whether your roster of service providers meet the standards established by the business. However, cloud environments change rapidly, so this is challenging and complex. You need mechanisms in place to manage the many SLAs for all your cloud service providers and portfolio of services. Read on to learn how you can meet SLAs across internally and externally sourced services.

Labels: Cloud

6 months after your software project is finished, will this mistake come back to haunt you?

michael-garrett2.jpgIn HP Software Professional Services we often see situations like this: You’re rolling out new technology to customers and you’ve taken care to drive initial adoption. But as you start to get staff churn and the project’s starting to be a few months past implementation, you find yourself facing new challenges. How can your people keep their skills fresh after initial training? How do they retain knowledge of the tools and processes?


A year out, perhaps you’ve churned 20% of your staff, you’ve changed the system, changed your processes to meet business needs or are rolling the technology out to a new department—how do you make sure you don’t have to go back to square one? You don’t want to have to go back to your vendor, bring them in again, have people relearn the technology—not to mention spend a bunch of money doing so.


I’ve written before about the three keys to driving adoption. But although driving initial adoption is important, it’s just one piece of what should be an ongoing usage model. Here is what you can do to derive maximum business value from your technology investments.

Step #3 for successful cloud brokering: Automate common processes

Standardizing and automating your IT processes is an essential part of being a broker of cloud services. One such process is the business user's ability to order and provision an IT service through a self-service portal.  However, a self-service portal is just an abstraction layer. It's on the back-end where the "magic" actually happens--where services are provisioned, applications set up and changes automatically made. Start by following these steps to fully realize the benefits of cloud services:

Labels: Cloud

How CIOs can avoid jumping the track—and running off the rails


Joel H. Dobbs is the CEO and President of The Compass Talent Management Group LLC (CTMG), a consulting firm.


It’s highly likely that you can think of an executive—either well-established or up-and-coming—who has jumped the track and run completely “off the rails.” Perhaps they were able to recover and achieve greater success, but in most cases a major derailment becomes an ugly train wreck of a once-promising career.


What causes otherwise highly competent executives to derail? The Center for Creative Leadership began studying derailment in the 1970s and early 1980s. Their work found basically four areas that led to derailment:

Labels: IT leadership

Discover Performance Weekly: Casting a light on shadow IT


HP Software Chief Evangelist Paul Muller (@xthstreams) is back, with episode three in his video series that brings together business and technology, so IT leaders can get better control of their changing world. In this installment, Paul is joined by Tim Crawford, Damon Edwards and Jose Iglesias to talk about shadow IT, cloud and the consumerization of IT.


Watch the video now!

Step #2 for successful cloud brokering: Plan for all types of services

Collin Chau is Cloud Evangelist (Cloud Automation and Management) at HP.


Not all of your services will go to the cloud, so you'll need to determine which services to move there and the timeframe for doing so. You may initially rely on just one type of cloud service, such as public or private IaaS, but as your business needs change, you'll likely want to take advantage of others too. Learn how to go about planning for your cloud services, and what to look out for.


Aligning applications

Many companies start with Infrastructure as a Service (IaaS), typically Virtual Machines used in dev/test environments. But some customers are also thinking beyond IaaS to databases, Disaster Recovery and middleware - all delivered as cloud services.

Labels: Cloud

The best of HP Software blogs: Big Data myths, Rx for ALM, Super Bowl security blunders


Here at the Discover Performance blog, we’re quite keen on the great insights we find when reading posts by our peers in the HP Software blogosphere. Starting this week, we’ll be collecting our favorite posts every other Thursday into one handy roundup.


In this edition, we explore what HP thought leaders are sharing with the community on security, Big Data, ALM and more:


The “Doc” is in at the Application Lifecycle Management and Application Transformation Blog—with a prescription for what ails your software integration efforts. HP ALM evangelist Michael “Doc” Deady previously covered the symptoms of a sickly Software Development Lifecycle (SDLC). After the diagnosis, he’s back with a recovery plan to get you on the road to wellness.

Labels: HP software

Combat cost and quality issues with solution management

David.M.Cartwright_forBlog_200x220.pngDavid Cartwright is the Global Portfolio Lead for HP Software Solution Management Services (SMS).


Enterprise IT often finds itself caught in a catch-22: You want to get the most out of your software investments, but doing so means you’ve got to build a comprehensive skill set around these solutions. It’s difficult to create new business value with a limited budget and staff. HP Software Solution Management Services (SMS) is a service offering designed to operate, maintain and manage your HP software implementations, so that you get the maximum value and your users can leverage the solutions to better meet the needs of the business.

2014: A game changing year for IT


Alastair Corbett leads HP’s UK&I Software Business Unit and has responsibility for its strategy, the promotion and selling of the IT Performance Suite and related services.


I returned from HP Discover to find Christmas round the corner and my family curious about my "little jaunt" to Barcelona. It felt like I'd packed about a month's worth of time into a few days. The conference enabled me to meet a wide variety of people from all sorts of different organisations, giving an insight into their view of IT today. Through these interactions, strongly related themes emerged that show how far we’ve come in the last couple of years, and the effect they will have on the future of our industry:

  • The shift in thinking about hardware, recognising that constant data growth has to be supported within the absolute ceiling of the supply of power.
  • The shift towards the virtual, and from data to information.

BYOD doesn’t stand for 'Bring Your Own Disaster': How to tame BYOD


HP Software Chief Evangelist Paul Muller (@xthstreams), continues his weekly vlog of video conversations with various IT thought leaders on the big issues of the day—this week, Paul takes on BYOD with industry experts, Tim Crawford, Brian Katz and Genefa Murphy.


Check it out now!

Step #1 for successful cloud brokering: Start with a strategic plan

Collin Chau is Cloud Evangelist (Cloud Automation and Management) at HP.


Most enterprise IT organizations operate based on a long-term strategy. Just as cloud IT services should not replace traditional IT, your hybrid cloud IT service model should not supplant your existing IT initiatives. The best approach will be to blend your cloud plans with your current IT strategy over a three- to five-year horizon.

Labels: Cloud

Discover Performance is back on Twitter


Discover Performance is now back on Twitter as @HPITperformance, with everything IT leaders need to be more strategic - #cloud #BigData #mobile #security #CIO #AppDev.


Be sure to follow us for up-to-the-minute info on solutions and strategies for tackling IT challenges. We’ll cover issues facing tech leaders today—such as cloud, mobile, social, security, Big Data and more—as well as what’s new and what’s next in technology.


Follow us at @HPITperformance, and join the conversation on Twitter!



Labels: Twitter

Introducing Discover Performance Weekly - check out Episode 1 on CIO predictions for 2014

Discover Performance weekly grab.JPGHere's a new video series with great insight for anyone in an IT leadership position. HP Software Chief Evangelist Paul Muller is starting a Discover Performance Weekly vlog of video conversations with various IT thought leaders on the big issues of the day.


First up is this conversation with Brian Weiss of Autonomy and Tim Crawford, former CIO and current CIO strategic advisor about what's going to matter to CIOs in 2014. Highlights of their conversation include their sense of how the CIO is going to drive more value in 2014, what's up with CIOs and marketing (what does it mean that everyone's predicting marketing will be responsible for the lion's share of IT spend?), and why "everythings" like the Internet of Everything and Software Defined Everything need to be on your radar.


Next week: BYOD - is it Bring Your Own Device or Bring Your Own Disaster? Be sure to tune in.

The next big thing: The Internet of Things and wearables

AcrobatScreenSnapz016.jpgThe Internet of Things (IoT)—embedding sensors and actuators into physical objects to link them to the digital world—is quickly becoming the next big thing. According to McKinsey, IoT is poised to be one of the 10 disruptive technologies that will transform the way we live and work; Forrester sees development for wearables beginning to mature in 2017, with ready availability of back-end software and services for enterprises in 2019. HP’s numbers are even more telling: IoT is projected to connect 1 trillion-plus objects in the next decade—up from 9 billion today—with market growth estimated to be $325 billion in 2018. 

New Apps from Old: No Genie Required


One of the most popular Pantomime shows is Aladdin,where one of key scenes is when the sorcerer offers Aladdin’s wife "New Lamps for Old" to secure the magical services of the Genie of the Lamp. For some reason, my mind made the leap from “New Lamps for Old” to “New Apps from Old”.  Aladdin unleashed the genie by polishing a tarnished old lamp.  The magic here is not just “polishing up” your applications by adding a mobile wrapper but “mobilizing” them to extend their use and address new requirements.  


Let me give you an example from HP Software’s own enterprise application portfolio, HP Quality Center.  We have recently made Quality Centre mobile to address the fact software is no longer just the domain of computers, phones or tablets, but embedded in everything from fridges to forks.



Labels: mobility

4 things that Warren Buffet does—and why CIOs should take note


Joel H. Dobbs is the CEO and President of The Compass Talent Management Group LLC (CTMG), a consulting firm.


I have long been fascinated with Warren Buffet. He has neither the bearing nor the speech that one would expect from an extremely wealthy investor and business magnate. I find he is further set apart by his restrained, levelheaded approach to investing. There is much wisdom to be found in his business management and investment philosophies that can benefit CIOs. The following insights were gleaned from an annual letter he sent to Berkshire Hathaway shareholders some years ago, and a subsequent interview he gave shortly thereafter on CNBC.


Labels: IT leadership

Big Data ditches its training wheels, what IT success looks like in 2014, more

If you’ve not yet checked out the January edition of Discover Performance, you’re missing out on some great interviews. Discover Performance caught up with several HP leaders to get their insights on: IT’s changing roles and responsibilities; how IT Ops can communicate better with LOBs; the evolution of Big Data; and why CISOs must evangelize security to the business. Once you’ve whetted your appetite with the conversation nuggets collected here, check out the full stories in the links that follow.

Labels: IT leadership

How colleges are dropping the ball on data science

In the whitepaper, “The Precarious State of the CDO,” Data Blueprint founding director Peter Aiken offers insight into the burgeoning role of the chief data officer in today’s enterprise. Although there is “a general belief that the position is needed,” the paper surmises, “there is also a healthy skepticism that having another C-level position will really resolve the data issues existing within most organizations.” Aiken notes that, like the Chief Information Security Officer role 15 years ago, the CDO role is still evolving.

Labels: Big Data

Coordinating releases across hundreds of development teams? Here’s how to maintain agility

shamim ahmed.jpgShamim Ahmed has over 20 years of experience in large-scale application architecture, design and development, product research and development, large multi-shore project/program management, organizational quality management, and IT consulting.


When I talk to customers I hear that because of cloud and mobility, enterprise IT is under intense pressure to increase agility. Traditional IT might release application updates every six or nine months. But the level of agility the business is looking for requires updates every week. If you’re a laggard you’ve pretty much lost the business.


But—as I’ve written before—enterprise IT has a hard time scaling up to this level of agility. Sure, Agile principles work well in small app dev teams. But there’s a pretty large gap between something that’s effective when you have ten developers coding one app versus hundreds of developers working on a host of enterprise applications. I work with customers through our Enterprise Agile Transformation Services to take Agile principles and adapt them to work at an enterprise scale.


Here’s a very condensed version of what I tell these large enterprise clients about how they can become agile at coordinating application releases from multiple teams. This is what we call the program level of enterprise agility, and this is how you get there.

Don’t draft a Big Data blueprint until you’ve sorted out your strategy


In 2014, enterprises have moved past the initial Big Data problem of simply storing vast volumes of data to unearthing real, actionable, business value from it. As HP Autonomy VP Brian Weiss recently said on Discover Performance, “It used to be that when we talked about dealing with data volumes, it was all about storage: ‘How do I store all this cheaply? It’s a pain that I can’t delete or find anything.’ Today, it’s more about: ‘I’ve got all this user-created data, and I know there’s great value in there, but how do I get it out?’ ”


Traditional business data represents a mere 10 percent of information—but today’s new data sources and types are wide-ranging. Human information, or unstructured data, is advancing at a mind-boggling pace, but “to most computers it’s fundamentally just noise,” Weiss says.

Labels: Big Data

How Propel helps IT Ops deliver the New Style of IT


In 2013, HP invested a lot of time into listening to its customers. In yesterday’s “Transforming your IT Organization and Creating Business Value” webinar, Executive VP of Software George Kadifa explains that he and his team met with thousands of customers and hundreds of partners last year, to learn of their needs, challenges and opportunities.


The webinar serves as an update on HP’s progress toward those goals, and examines the breadth and depth of HP’s software portfolio and how it enables what CEO and President Meg Whitman calls the “New Style of IT.”

Labels: HP Propel
About the Author(s)
  • Alec Wagner is a longtime writer & editor, enterprise IT insider, and (generally) fearless digital nomad.
  • Lending 20 years of IT market expertise across 5 continents, for defining moments as an innovation adoption change agent.
  • This account is for guest bloggers. The blog post will identify the blogger.
  • I'm the community manager for Discover Performance and have been a writer/editor in the technology field for several years.
  • Mike has been with HP for 30 years. Half of that time was in R&D, mainly as an architect. The other 15 years has been spent in product management, product marketing, and now, solution marketing. .
  • Paul Muller leads the global IT management evangelist team within the Software business at HP. In this role, Muller heads the team responsible for fostering HP’s participation in the IT management community, contributing to and communicating best-practice in helping IT perform better.
  • Rafael Brugnini (Rafa) serves as VP of EMEA & APJ for HP Software. Joining in 1996 and has more than 20 years of knowledge and experience linked to HP. He resides in Madrid with his wife and family, and in his spare time he enjoys windsurfing.
  • Evangelist for IT Financial Management (ITFM), IT Governance and IT Portfolio Management, consulting IT organisations for Close to 15 years on principles of good governance.
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