Discover Performance Blog
Welcome to the Discover Performance blog, a resource for enterprise IT leaders who share a passion for performing better. Here you’ll find strategic insights and best practices from your peers as well as from HP’s own practitioners who help others define, measure and achieve better IT performances.

COBIT 5 tears down the wall between Dev and Ops and puts quality squarely in between

IMG_1614-Edit_SML.jpgThis week we turn to what COBIT 5 can tell us about quality. This process aims to define and communicate quality requirements for all processes, procedures, and the related to enterprise outcomes. This includes controls, ongoing monitoring, and the use of proven practices and standards in continuous improvement and efficiency efforts. This makes the wall between development and ops an artificial one. Quality clearly needs to not only be designed in, but measured throughout the application lifecycle. The purpose of this process is to ensure consistent delivery of solutions and services that meet quality of the enterprise and satisfy stakeholder needs. The key idea is that projects and programs deliver services (enterprise capabilities) and these capabilities need to be continuously improved and made more efficient during their lifetime.

3 COBIT processes that make quality job one!

IMG_1614-Edit_SML.jpgDo you remember the Ford commercials from the 1980s that had “Quality Is Job One” as their slogan? Well, just as quality matters in cars, it matters in IT, too. If you’ve been following my series of posts on COBIT 5, you know that I think the new release of the COBIT standard will help IT organizations achieve greater financial transparency, customer satisfaction, operational excellence, and future orientation. But what about quality? COBIT 5 says the quality management process is about defining and communicating quality requirements including controls, ongoing monitoring, and the use of practices and standards in continuous improvement of efficiency efforts.  Please notice that quality is not just about testing. Pause and think about this. This is more of a Baldridge type definition.

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About the Author(s)
  • Alec Wagner is a longtime writer & editor, enterprise IT insider, and (generally) fearless digital nomad.
  • Lending 20 years of IT market expertise across 5 continents, for defining moments as an innovation adoption change agent.
  • This account is for guest bloggers. The blog post will identify the blogger.
  • I'm the community manager for Discover Performance and have been a writer/editor in the technology field for several years.
  • Mike has been with HP for 30 years. Half of that time was in R&D, mainly as an architect. The other 15 years has been spent in product management, product marketing, and now, solution marketing. .
  • Paul Muller leads the global IT management evangelist team within the Software business at HP. In this role, Muller heads the team responsible for fostering HP’s participation in the IT management community, contributing to and communicating best-practice in helping IT perform better.
  • Rafael Brugnini (Rafa) serves as VP of EMEA & APJ for HP Software. Joining in 1996 and has more than 20 years of knowledge and experience linked to HP. He resides in Madrid with his wife and family, and in his spare time he enjoys windsurfing.
  • Evangelist for IT Financial Management (ITFM), IT Governance and IT Portfolio Management, consulting IT organisations for Close to 15 years on principles of good governance.
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