Discover Performance Blog

Welcome to the Discover Performance blog, a resource for enterprise IT leaders who share a passion for performing better. Here you’ll find strategic insights and best practices from your peers as well as from HP’s own practitioners who help others define, measure and achieve better IT performances.

For additional in-depth articles on critical topics for IT executives, visit  http://hpsw.co/b7NWj4e

How to create a performance scorecard for the domain of IT automation

Better Myles.jpgI’ve written before about the CIO whose remarks about performance management have really stayed with me. Basically, he told me that to get the business transformation and ROI that he wants from an IT toolset, it’s necessary to have a performance management system that measures the benefits that are delivered. In my last post, I talked about the importance of being able to measure the benefits of your business service management software. This week, I turn automation as a domain.

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