Discover Performance Blog

Welcome to the Discover Performance blog, a resource for enterprise IT leaders who share a passion for performing better. Here you’ll find strategic insights and best practices from your peers as well as from HP’s own practitioners who help others define, measure and achieve better IT performances.

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Do this and your IT org can be competitive with cloud vendors

Erik van Busschbach.JPGBy Erik van Busschbach


If you’re in central IT, how likely are you to hear this from the line of business? “Wow, guys, I never thought you could do the same thing as a cloud vendor.”


If you say “never,” then we should talk. As I wrote in my last blog post, central IT can regain control of the service lifecycle, drive business innovation and increase customer satisfaction. You can compete with cloud vendors on services. To get there HP Software Professional Services uses a framework called the IT Value Chain, which is basically a blueprint you use to transform your IT. My particular focus when I work with customers is at the very top of the value chain, in an area we call IT Services Strategy. When you fix your problems here, you drive down through the other parts of the value chain and improve all aspects of your IT operations.


If you want to hear LOBs sing your praises, you need to transform into a services-centric organization. Here’s how IT Services Strategy helps you do that.

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About the Author(s)
  • Alec Wagner is a longtime writer & editor, enterprise IT insider, and (generally) fearless digital nomad.
  • Lending 20 years of IT market expertise across 5 continents, for defining moments as an innovation adoption change agent.
  • This account is for guest bloggers. The blog post will identify the blogger.
  • I'm the community manager for Discover Performance and have been a writer/editor in the technology field for several years.
  • Mike has been with HP for 30 years. Half of that time was in R&D, mainly as an architect. The other 15 years has been spent in product management, product marketing, and now, solution marketing. .
  • Paul Muller leads the global IT management evangelist team within the Software business at HP. In this role, Muller heads the team responsible for fostering HP’s participation in the IT management community, contributing to and communicating best-practice in helping IT perform better.
  • Rafael Brugnini (Rafa) serves as VP of EMEA for HP Software. Joining in 1996 and has more than 20 years of knowledge and experience linked to HP. He resides in Madrid with his wife and family, and in his spare time he enjoys windsurfing.
  • Evangelist for IT Financial Management (ITFM), IT Governance and IT Portfolio Management, consulting IT organisations for Close to 15 years on principles of good governance.
  • Chief of Staff for Software & Information Management IT at HP, driving business and IT initiatives, as well as executive, employee, and customer communications and management of change for the CIO of HP Software.
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