Discover Performance Blog

Welcome to the Discover Performance blog, a resource for enterprise IT leaders who share a passion for performing better. Here you’ll find strategic insights and best practices from your peers as well as from HP’s own practitioners who help others define, measure and achieve better IT performances.

For additional in-depth articles on critical topics for IT executives, visit

Corporate IT performance: How did teens get in the driver’s seat?

AC.jpgAlastair Corbett leads HP’s UK&I Software Business Unit and has responsibility for its strategy, the promotion and selling of the IT Performance Suite and related services.

I sometimes wake up in a sweat due to a dream in which I’m out with my daughter for her first driving lesson. Hopefully I am not the only one slightly worried by the thought of teaching their daughter to drive, nevertheless the dream inspired the title of this article, so a bit of explanation is in order.


According to an eMarketer report, 18- to 34-year-olds account for over half of the UK’s mobile social networkers. And it’s this group—and social networkers in general—who are significantly influencing businesses in ways that would not have been conceived of a few years ago.

Labels: IT Performance

Exchange pricing system failure: Was it people, process, technology, or a partner?

imagesCAFXW8M1.jpgOver the past few days, I have been listening to the debate taking place about the so-called Nasdaq "Flash Freeze" on CNBC. For those who aren’t following this story, a problem in the exchange pricing system forced managers to take the whole trading system down. Today, the discussion centered around who is responsible, and why it took so long to detect and fix the problem. And this is not just an internal exercise—we now have exchanges blaming one another for the problem.


Hopefully, we will not get another Ford vs. Firestone fiasco; the only way to solve the problem is to conduct an objective review of people, processes and technology involved. At this point, managers should focus their attention internally rather than in asserting blame externally—otherwise, a better system cannot be built. If we want to truly improve the system, the answer is improving people, processes and technology.

Labels: IT Performance

Eliminate the DevOps border

Digital technology and the shift to cloud computing are changing how IT is distributed across the business. Instead of building systems in-house, IT departments are now managing brokered services.  As you look at your current IT infrastructure, do you see a dynamic environment that integrates cloud computing capabilities? Or instead do you see a siloed, inflexible structure that is holding you back and preventing digital growth?

Labels: IT Performance

Why measure IT performance? 5 benefits that will save IT

ITperfinfographic.JPGWith the advent of cloud services and SaaS, internal IT finds itself in competition with external providers. These providers are businesses, and they are marketing themselves to your enterprise, promising lower cost, greater agility and efficiency. How can internal IT survive, even thrive faced with these challenges?


To illustrate the urgency around IT performance we produced an infographic that summarizes the challenges and key benefits of performance management. We also ran a survey on this topic at HP Discover that returned some fascinating responses.

Labels: IT Performance

Helping IT run like a business with metrics that matter

shane pearson.jpgBy Shane Pearson, Vice President, Product Marketing, HP Software

In his current role, Pearson is responsible for managing the Operations Management product portfolio.



There’s no question that IT and business are interdependent.  IT often is the driving force behind company success.   It’s just that it’s not always easy to explain or show the value that IT brings, especially to business partners. Why?  Based on studies by HP and independent analysts, as much as 70 percent of the IT budget and 50 percent of the IT people resources are part of an organization managed by a VP of  Operations or similar title.   With the HP IT Performance Suite, VP of Operations Edition our goal is to provide the VP of Operations the tools to define, measure and show value based on key performance indicators.

Optimize IT performance with 4 big announcements from Discover Vienna

175x113_Live-Coverage.gifI’m here on the first day of HP Discover Vienna meeting with customers, talking to colleagues and making as many videos as humanly possible (look for my end-of-day video wrap ups on this blog, and go to Backstage Discover Vienna for full coverage).


But for now I wanted to talk about the four big announcements coming out of the show. In a nutshell, these solutions are designed to help our clients achieve two things:


1.      get applications innovations to market faster, at lower cost and improved availability, security and compliance


2.      simplify the process of connecting what were previously silos of IT management information and turning that information into valuable insight

Labels: IT Performance
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About the Author(s)
  • Lending 20 years of IT market expertise across 5 continents, for defining moments as an innovation adoption change agent.
  • This account is for guest bloggers. The blog post will identify the blogger.
  • I'm the community manager for Discover Performance and have been a writer/editor in the technology field for several years.
  • Mike has been with HP for 30 years. Half of that time was in R&D, mainly as an architect. The other 15 years has been spent in product management, product marketing, and now, solution marketing. .
  • Maurice was appointed VP of Customer Experience for HP Software in 2014 after a career in hardware, software and services at DEC, Compaq and HP. He reports to the GM of HP Software, Robert Youngjohns
  • Paul Muller leads the global IT management evangelist team within the Software business at HP. In this role, Muller heads the team responsible for fostering HP’s participation in the IT management community, contributing to and communicating best-practice in helping IT perform better.
  • Rafael Brugnini (Rafa) serves as VP of EMEA for HP Software. Joining in 1996 and has more than 20 years of knowledge and experience linked to HP. He resides in Madrid with his wife and family, and in his spare time he enjoys windsurfing.
  • Evangelist for IT Financial Management (ITFM), IT Governance and IT Portfolio Management, consulting IT organisations for Close to 15 years on principles of good governance.
  • Chief of Staff for Software & Information Management IT at HP, driving business and IT initiatives, as well as executive, employee, and customer communications and management of change for the CIO of HP Software.
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