Discover Performance Blog

Welcome to the Discover Performance blog, a resource for enterprise IT leaders who share a passion for performing better. Here you’ll find strategic insights and best practices from your peers as well as from HP’s own practitioners who help others define, measure and achieve better IT performances.

For additional in-depth articles on critical topics for IT executives, visit  http://hpsw.co/b7NWj4e

HP Discover CIO Summit asks: Is Netflix's cloud strategy leadership or an anomaly?

cloud.jpgHP Discover’s CIO Summits allow CIOs to dig deeper into subjects of particular interest. In the cloud breakout in Las Vegas last week, CIOs presented their viewpoints and learned more about the state of cloud strategy at HP IT. Obviously, cloud is a big deal for CIOs—HP IT said that what took them three months to provision now takes just 11 hours! This is how you spell enterprise agility when you think of provisioning development environments in particular.

 

A major retailer’s IT leader then asked, “Do you believe that we should transfer our existing apps to the cloud? Should we keep them where they are? Or should we just consider cloud as a bursting approach for our existing stuff?”

5 secrets every IT leader should know about being a successful broker of services

Several years ago, I had a discussion with David Cannon, the author of the ITIL Service Operation and ITIL Service Strategy books. “Myles,” he said to me, “everything we do now is about the business service.” For some time, those of us within the IT management industry have been suggesting that cloud and other disruptive technologies have fundamentally changed the CIO’s role into that of a services broker.

 

Truman.jpgSo, how do CIOs and their teams effectively manage services when they are no longer solely responsible for creating and delivering everything in their portfolio? I think it’s no different than a marketing department deciding to use channel partners in addition to its direct sales force. IT remains responsible for the quality of what’s delivered, and the buck still stops with the CIO (apologies to Harry S. Truman).

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About the Author(s)
  • Alec Wagner is a longtime writer & editor, enterprise IT insider, and (generally) fearless digital nomad.
  • Lending 20 years of IT market expertise across 5 continents, for defining moments as an innovation adoption change agent.
  • This account is for guest bloggers. The blog post will identify the blogger.
  • I'm the community manager for Discover Performance and have been a writer/editor in the technology field for several years.
  • Mike has been with HP for 30 years. Half of that time was in R&D, mainly as an architect. The other 15 years has been spent in product management, product marketing, and now, solution marketing. .
  • Paul Muller leads the global IT management evangelist team within the Software business at HP. In this role, Muller heads the team responsible for fostering HP’s participation in the IT management community, contributing to and communicating best-practice in helping IT perform better.
  • Rafael Brugnini (Rafa) serves as VP of EMEA & APJ for HP Software. Joining in 1996 and has more than 20 years of knowledge and experience linked to HP. He resides in Madrid with his wife and family, and in his spare time he enjoys windsurfing.
  • Evangelist for IT Financial Management (ITFM), IT Governance and IT Portfolio Management, consulting IT organisations for Close to 15 years on principles of good governance.
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