Discover Performance Blog

Welcome to the Discover Performance blog, a resource for enterprise IT leaders who share a passion for performing better. Here you’ll find strategic insights and best practices from your peers as well as from HP’s own practitioners who help others define, measure and achieve better IT performances.

For additional in-depth articles on critical topics for IT executives, visit  http://hpsw.co/b7NWj4e

Application Performance Management that meets today’s Ops challenges head-on

O'Hagan.jpgKen O'Hagan is director of software presales at UK&I at Hewlett-Packard.

 

I have been allowed away from my desk of late to see the inner workings of our customer’s operations support teams. I don’t get a chance to do it as often as I used to, so I enjoy taking an almost time-lapse view of how Operations Management is evolving over the years.

 

We have seen tectonic shifts in technology over the past four to five decades (for the record, not quite personally in my case). Each era has brought its own set of challenges to isolating infrastructure issues so they can be diagnosed and fixed. With the mainframe, we had to diagnose a simple terminal device, through (early on) an SNA network, to “THE HOST”—then it was very reasonably easy (no offence to the Mainframe Jedis who maintain the equilibrium) to spot the failed jobs once there.

 

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About the Author(s)
  • Alec Wagner is a longtime writer & editor, enterprise IT insider, and (generally) fearless digital nomad.
  • Lending 20 years of IT market expertise across 5 continents, for defining moments as an innovation adoption change agent.
  • This account is for guest bloggers. The blog post will identify the blogger.
  • I'm the community manager for Discover Performance and have been a writer/editor in the technology field for several years.
  • Mike has been with HP for 30 years. Half of that time was in R&D, mainly as an architect. The other 15 years has been spent in product management, product marketing, and now, solution marketing. .
  • Paul Muller leads the global IT management evangelist team within the Software business at HP. In this role, Muller heads the team responsible for fostering HP’s participation in the IT management community, contributing to and communicating best-practice in helping IT perform better.
  • Rafael Brugnini (Rafa) serves as VP of EMEA & APJ for HP Software. Joining in 1996 and has more than 20 years of knowledge and experience linked to HP. He resides in Madrid with his wife and family, and in his spare time he enjoys windsurfing.
  • Evangelist for IT Financial Management (ITFM), IT Governance and IT Portfolio Management, consulting IT organisations for Close to 15 years on principles of good governance.
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