Discover Performance Blog

Welcome to the Discover Performance blog, a resource for enterprise IT leaders who share a passion for performing better. Here you’ll find strategic insights and best practices from your peers as well as from HP’s own practitioners who help others define, measure and achieve better IT performances.

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How good is your IT organization at responding to your requests? IT value chains: request to fulfill

IMG_1614-Edit_SML.jpgIn “What every business leader should know about IT management,” I shared that it was possible for business leaders to understand “what’s going on” in IT by understanding the five value chains of IT. In this post, I will review the third value chain, request to fulfill, having reviewed require to deploy in my last post.

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