Discover Performance Blog

Welcome to the Discover Performance blog, a resource for enterprise IT leaders who share a passion for performing better. Here you’ll find strategic insights and best practices from your peers as well as from HP’s own practitioners who help others define, measure and achieve better IT performances.

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IT operations running well? 6 activities will let you know.

IMG_1614-Edit_SML.jpgDetect to correct is about how well your IT organization prevents services and supporting infrastructure from breaking down or degrading, as well as how well it manages things when the inevitable happens—something breaks. Simply put, this value chain aims to, as COBIT 5 suggests, “increase user productivity and minimize disruptions.” As you’d expect, the detect-to-correct value chain touches many IT activity categories. On my list are the following: capacity, availability, operations, incident, problem, and security.

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