Discover Performance Blog

Welcome to the Discover Performance blog, a resource for enterprise IT leaders who share a passion for performing better. Here you’ll find strategic insights and best practices from your peers as well as from HP’s own practitioners who help others define, measure and achieve better IT performances.

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Do this and your IT org can be competitive with cloud vendors

Erik van Busschbach.JPGBy Erik van Busschbach

 

If you’re in central IT, how likely are you to hear this from the line of business? “Wow, guys, I never thought you could do the same thing as a cloud vendor.”

 

If you say “never,” then we should talk. As I wrote in my last blog post, central IT can regain control of the service lifecycle, drive business innovation and increase customer satisfaction. You can compete with cloud vendors on services. To get there HP Software Professional Services uses a framework called the IT Value Chain, which is basically a blueprint you use to transform your IT. My particular focus when I work with customers is at the very top of the value chain, in an area we call IT Services Strategy. When you fix your problems here, you drive down through the other parts of the value chain and improve all aspects of your IT operations.

 

If you want to hear LOBs sing your praises, you need to transform into a services-centric organization. Here’s how IT Services Strategy helps you do that.

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