Discover Performance Blog

Welcome to the Discover Performance blog, a resource for enterprise IT leaders who share a passion for performing better. Here you’ll find strategic insights and best practices from your peers as well as from HP’s own practitioners who help others define, measure and achieve better IT performances.

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Displaying articles for: September 2012

The resurgence of the business process

biz process blog example.001.jpgThe business buys business processes from IT. Business processes build products, deliver products and collect payment for products. Business processes create differenation.


By 2020, business processes will be "mosaic" - they will be created from a combination of cloud-delivered services and data-center provided services. 


By 2020, business process modelling tools will enable the agile creation and modification of "mosaic" processes. 

CIOs: Talk to your CFO and agree on how you define IT value

charlesbetz.jpgBy Charlie Betz


In my last few posts I’ve written about the changes in commoditization and sourcing that IT leaders have to navigate today. The implications of cloud and supply-centric thinking in IT mean that many CIOs end up reporting to CFOs – in effect they become supply chain managers. Regardless of who you report to, it’s important not to lose sight of the fact that IT isn’t just about supply. There’s also demand. And this is where you define IT value to the business. CIOs need to have a frank, fundamental discussion with their CFOs and ask: What does IT value mean for us in this company?


Labels: IT Value

Is IT shared services on the short end of the stick?

IMG_1614-Edit_SML.jpgLast week, I visited with the head of finance for an infrastructure management (shared services) group within a global 100 financial institution. This IT leader said that their Global CIO along with the business had made the decision to cut run-the-business spending (most of what shared services is about) to 50% of the IT budget. This means they are now putting 50% into change-the-business spending.  At first, this seems like a great move, but the head of finance is asking the $1m question. “Where is the money to run all this change stuff when it is ready to go into production?” Like many companies, these costs were not considered in the financial planning process.

Service based finance is COBIT 5 required. Are you ready to support it?

IMG_1614-Edit_SML.jpgIf you’ve been following my series on COBIT 5, you know the new release of the COBIT standard will help IT organizations achieve greater customer satisfaction, operational excellence, and future orientation. But what it says about service based finance is important and something you should pay attention to. COBIT 5 gives enterprises an approach for getting the financial side of IT in order, with clear goals and metrics you can adopt.

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