Discover Performance Blog

Welcome to the Discover Performance blog, a resource for enterprise IT leaders who share a passion for performing better. Here you’ll find strategic insights and best practices from your peers as well as from HP’s own practitioners who help others define, measure and achieve better IT performances.

For additional in-depth articles on critical topics for IT executives, visit

Displaying articles for: August 2012

A VP-Ops’ perspective on executive relationships

Laurie Jacobson Jones.jpgBy Brian McDonough, Discover Performance managing editor


The new issue of Discover Performance includes an interview with Laurie Jacobson Jones, a consultant who has been a VP of Operations with Salesforce and PeopleSoft. In that article, she talks about alignment with the business, the power of metrics, and the Ops perspective on agility. Also during our interview, she discussed the importance of key relationships within the IT organization. 


“My lens is one of those transformation ops people,” she said, “so you hire me because you want change.” That makes strong relationships with peers and business leaders all the more critical. We talked about how she approached that in her VP-Ops roles.


Labels: IT Ops

Delivering fast, reliable, and risk-mitigated change and release using COBIT 5

IMG_1614-Edit_SML.jpgIf you’ve been following my series of posts on COBIT 5, you already know that I think the new release of the COBIT standard will help IT organizations achieve greater financial transparency, customer satisfaction, operational excellence, and future orientation. Today, we will focus our attention on what COBIT 5 can teach us about optimizing change and release management.

Is today’s CIO really just another supply chain manager?

charlesbetz.jpgBy Charlie Betz


One of the big questions facing the industry right now gets to a fundamental issue of IT’s identity: In this age of cloud computing and SaaS, is IT merely a supply chain and sourcing problem?


There’s a lot that’s been said about the relative immaturity of IT management when you compare IT to other industrial and manufacturing disciplines (I’ve made my own contribution to the debate here). Today IT can no longer afford to be a handcrafted, artisanal pursuit. The efficiencies to be found in the cloud make sure of that.


As CIOs transform themselves into service brokers, we start to move very fast down the road of saying that IT is just complex contract and sourcing management. In effect, IT becomes another category in the supply chain. (And maybe this is why we currently see some CIOs reporting to the CFO, like other supply chain managers). I’ve even come across someone who was billing themselves as the IT category specialist in their supply chain organization, which is really interesting to me. And it’s got me thinking: If we simply say that IT is just a category in sourcing and vendor management, that’s provocative. But where does that get us?


Labels: CIO

What it takes to adopt a converged cloud

Paul Muller_Michael Garrett.pngWhat does it take to adopt a converged cloud in your environment? The answer is two-part. First, you need to understand how to deploy a private cloud, and second, you need to address the issues that underlie a sprawled multi-supplier, multi-service environment.

What is the role for IT leadership in a post cloud era?

IMG_1614-Edit_SML.jpgAs I mentioned in my last blog post, “One company’s management of IT financials in a Cloud era,” I attended this week the IT Financial Management Association Conference in Scottsdale, Arizona, and am blogging on two of the sessions. I’m hearing a lot that can really help both public and private IT executives, particularly around the financial management of cloud computing.

The next speaker I heard was from Georgia State University (GSU). He started by saying that GSU’s recent move from a central IT model to a cloud provider model has led IT to ask itself a number of questions.

Showing results for 
Search instead for 
Do you mean 

Follow Us
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.