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Welcome to the Discover Performance blog, a resource for enterprise IT leaders who share a passion for performing better. Here you’ll find strategic insights and best practices from your peers as well as from HP’s own practitioners who help others define, measure and achieve better IT performances.

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Displaying articles for: June 2013

The top 3 conversations from HP Discover

michael-garrett2.jpgEarlier this month I was in Las Vegas for HP Discover, our big semi-annual conference. On trips like this, I’m with customers from morning until evening, listening to IT leaders and hearing about their current challenges and working with them on solutions.

 

This time around I noticed a change in my conversations with customers. It’s as if we’ve reached a tipping point with the volume and connectedness of solutions that HP Software is now offering. So customers who may been siloed in the past are seeing solutions going across big data, mobility, security and the ITM portfolio, and they’re seeing the 1+1=3 benefits they get from this. What’s also striking is the relevance of these solutions to our customers—we’re solving real-world problems that basically no one else can solve.

 

When I look back on the conversations, these are the three highlights that stood out for me.

Labels: HP Discover

Why keeping score in baseball and IT is more than a single-inning affair!

Innings.jpgLast week, I was talking with a consultant at a strategic integration and consulting company. He asked me a simple question: “How are operational reports from tools like HP Business Availability Center (BAC)—think single-inning baseball—different from a business IT scorecard?” Initially, I thought to myself, “What a stupid question aboutBAC”—but after thinking about it, I realized our customers might be asking the same question.

 

I pondered for a bit afterward, wondering where I should start my answer to his (and, perhaps, your) question.

The future of technology is today’s reality

D Caspari.jpg

David Caspari is Managing Director for HP South Pacific.

 

William Gibson observed,  “The future is already here, it’s just not very evenly distributed.”

 

Here we are, six decades into the computer revolution, and we are finally in the era of the fully, digitally wired global economy. This is a revolution that HP was at the genesis of. It has been four decades since the invention of the microprocessor. We are two decades into the rise of the modern Internet, and it has been one decade since the peak of the 1990s dot-com bubble false start. We are in a place where industries can be transformed through technology and can be widely delivered at global scale.

Mobility 2020 SlideShare webinar

 

I've just created a "webinar" (i.e. slideShow plus voiceover) on our vision of Mobility in 2020. It's about 8 minutes long.

 

The text for the Mobility 2020 chapter can be found here

HP Discover CIO Summit asks: Is Netflix's cloud strategy leadership or an anomaly?

cloud.jpgHP Discover’s CIO Summits allow CIOs to dig deeper into subjects of particular interest. In the cloud breakout in Las Vegas last week, CIOs presented their viewpoints and learned more about the state of cloud strategy at HP IT. Obviously, cloud is a big deal for CIOs—HP IT said that what took them three months to provision now takes just 11 hours! This is how you spell enterprise agility when you think of provisioning development environments in particular.

 

A major retailer’s IT leader then asked, “Do you believe that we should transfer our existing apps to the cloud? Should we keep them where they are? Or should we just consider cloud as a bursting approach for our existing stuff?”

Three Things Executives Should Take-Away From HP Discover 2013

Mike WalkerLast week, more than 11,000 attendees from over 90 countries descended upon Las Vegas for HP Discover. Between the “New Style of IT” and “Make it Matter” themes there were some powerful stories told and established partnerships with companies like United Airlines, NASCAR, and others that showed how innovations are improving IT.

For me it’s a great conference to get a very broad understanding on HP’s top line strategy and a view into the entire portfolio. My focus at the event was to meet with industry peers, customers and HP leaders to discuss executive level concerns.

 

With the passing of a week since I listened to HP's CEO, Meg Whitman Keynote on the state of HP transformations, key announcements and the HP Point of View (PoV) on the ever changing landscape of IT I find myself still very positive and excited about the changes at HP. Listening to the keynote and spending the week with key product and marketing leadership it has provided a great deal of confidence in the HP strategy HP.

What is the business of IT?

IMG_1614-Edit_SML.jpgI want to suggest that, at a business level, there are only three functions that IT organizations perform. And most importantly, whether you eliminate your datacenters or not, these three things will remain valid. Think of these as the three business capabilities of IT:

 

1)      IT automates business capabilities.

2)      IT manages existing automation of business capabilities.

3)      IT serves end-users.

 

Labels: IT management

Moving toward an infinitely safer food and drug supply chain

peter_gadd.jpg

Peter Gadd, HP Software PSO Cloud Services Director, HP Software Professional Services, is responsible for worldwide sales and service of HP PSO’s Cloud Service offerings. His role at HP has been to successfully take a number of innovative cloud-based services to market to help organizations solve real-world problems, many of which can have significant impacts on the brand and security of their products.

 

His background is predominantly in customer-facing roles in the IT industry, where he has held senior-level positions over a 20-year career. During this time he also spent five years as a management consultant, focusing on delivering business and technology solutions to a range of market sectors. Peter is based in HP’s Bracknell (UK) office, and can be contacted at peter.gadd@hp.com.

 

There are few more stark visual contrasts I can think of than that between the elegant Andrew W. Mellon Auditorium in Washington, D.C., and a non-governmental organisation’s field operations in sub-Saharan Africa. In my job, I am privileged to have a view of both.

Labels: GPAS

Show me the money. Better yet, show me the value!

showme.jpgIs IT finance really about IT resource governance?

 Last week, I got to sit in on a customer advisory meeting prior to the opening of HP Discover. The participants worked in businesses as diverse as oil and gas, consumer goods, insurance and consultancies. We asked them about problems they were having with IT financial management. Their pain points centered on the following: 1) the ability to show value to the business; 2) the ability of the business to understanding there were limits to IT investment; and 3) the business finding that IT costs were too high.

Is your data center ready for 2020?

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Dan Wood is Market Development Manager for HP Software.

 

Between now and 2020, nearly 1 billion youth will reach adulthood and will come of age with greater levels of awareness and connectivity within their world than ever before. How businesses and governments interact with, understand and engage this next generation of leaders, workers, educators and parents needs to be radically different. At HP, we’ve begun to gather thinkers and innovators from HP Labs, our business units and the enterprise community to inform, debate and help one another pave the way for enterprise success in 2020 and beyond.

 

Applications are the new competitive weapon as enterprises try to deliver more engaging experiences to mobile users. Our research shows that, by 2020, enterprises will need to deliver a 30x increase in the number of application refreshes compared with 2010. We see the “Enterprise App Store” emerging as a combination of in-house and cloud-sourced apps that are seamlessly available, and IT staff becoming the finders and binders of apps that solve business problems. How prepared is your data center for this wave of application updates?

Labels: enterprise 2020

Cloud - Evolving from Product to Service

Rafa2.jpgLet’s face it; there is a lot of stuff out there on cloud. So much so we are on the verge of tuning out what might just appear to be “Cloud Hype?”

 

I hope not. If you cut through the noise then cloud technology is already beginning to transform the way our customers think, not only about service delivery, but more importantly, how they deliver it. Whilst positioning cloud as “mainstream” would be on overstatement, it has clearly moved rapidly beyond the “early adopter” stage.   

3 key factors for successful software adoption

michael-garrett2.jpgIn my last post, I wrote about how IT often wants to implement new solutions, but then undermines the potential benefits by not adequately driving user acceptance and adoption.

 

In many cases software projects fail because they don’t get adopted in the end, and so the value isn’t returned. Or they continuously slip as the project is changed more and more and more through implementation.

 

So how do you drive adoption? Based on my experience as head of HP Software Professional Services, these are the three key factors.

HP Discover 2013: Meg Whitman shares HP’s vision for the new style of IT

IMG_1614-Edit_SML.jpgActor Kevin Bacon opened this year’s Discover keynote by proclaiming that the theory of six degrees of separation has been narrowed to 4.7 degrees.

 

He predicted an end to separation altogether, noting that the future of our planet will be based on connectedness. On a human level, parents need to become closer to their children and individuals must become closer to their communities. Likewise, businesses must become closer to their employees and even closer to their customers. Mobility and apps are driving all of this change, providing the constant connectivity you need to maintain all your data at your fingertips. It is the power of more people having the information to work together—simply put, zero degrees of separation.

How anti-counterfeiting and authentication can help you revolutionize your supply chain

peter_gadd.jpg

Peter Gadd, HP Software PSO Cloud Services Director, HP Software Professional Services, is responsible for worldwide sales and service of HP PSO’s Cloud Service offerings. His role at HP has been to successfully take a number of innovative cloud-based services to market to help organizations solve real-world problems, many of which can have significant impacts on the brand and security of their products.

 

His background is predominantly in customer-facing roles in the IT industry, where he has held senior-level positions over a 20-year career. During this time he also spent five years as a management consultant, focusing on delivering business and technology solutions to a range of market sectors. Peter is based in HP’s Bracknell (UK) office, and can be contacted at peter.gadd@hp.com.

 

I spend a great deal of time in discussion with the researchers at HP’s Cloud Innovation Centre in Galway, Ireland, and consulting with customers of HP’s Global Product Authentication Service (GPAS) to ensure they are getting the most out of it. We are constantly looking for ways to evolve the service to meet customer needs. GPAS is a cloud-based solution that allows enterprises to quickly and securely generate unique codes that can be stored within a QR Code or GS1 Data Matrix and used to label products. End customers can then authenticate a product by scanning the code with a smart phone or visiting a website to confirm that the item is the real thing; the ability to text a code for authentication is also possible where 3G networks are not available.

Labels: GPAS

What is driving a so called "new style of IT"?

IMG_1614-Edit_SML.jpgHeretofore, mobility has been the province of young people doing Facebook, Twitter, Mapping, and even an Words with Friends. However, as Gen Yers enter the workforce and as us Gen Xers and Baby Boomers get hip, the place to engage has moved from the PC to a mobile app. Even my wife before we go to bed at night is playing with one of her smart phone apps. These apps, in contrast, to the green screen applications of the past are all about the total user experience. In the word’s of Stephen Dewitt, today’s apps are fun, intuitive, and anywhere, anytime. 

 

This presents a challenge for you the CIO because you have bearly managed to survive the great recession and the austerity that came along with it and you now have to respond to a seismic change in how your users want to interface with you and services you manage or provide.

Labels: mobility

CIOs must lead, mentor—or get out of the way

aw-tendo-glam.jpg

Russell Reynolds Associates recently surveyed nearly 1,000 IT leaders worldwide, and the resulting report (“Rethinking People Leadership in IT”) includes some startling insights about IT leadership, mentoring and the changing role of the CIO. After reading the report, I caught up with Shawn Banerji, managing director at Russell Reynolds Associates, who says it’s a brave new world for CIOs and CTOs.

 

“The days of saying—‘I’m an IT guy with a pretty good personality, the businesspeople like me, and that’s what allows me to rise up and separate myself from the rest of the propeller-heads’—are over,” Banerji proclaims. “You must be a terrific businessperson.” Part of being a terrific businessperson includes the ability to lead and mentor IT staff, helping them develop people skills. Interestingly, the RRA report found that IT leaders ranked people skills as most important to the success of the function—and as most in need of improvement among their teams.

Labels: IT leadership

How enterprise grade cloud changes everything? One organization’s cloud journey

IMG_1614-Edit_SML.jpgRecently, I have been writing about where IT is going as a business function. I got a lot of responses to my last post on the topic, “Announcing the death of traditional ERP, shared services, and the owned datacenter,” and I have continued to keep my eye on the market and current trends.

 

Last week, I met with an architect at a major financial organization. He said that his company is going through major changes as its business and IT strategies have converged.

Labels: Cloud

Software for a New Style of IT - presentation plus voice-over

Over the last couple of weeks, I've given a couple of presentations on the future of IT in a world of mobility, cloud, big data, agile development and continuous deployment. These presentations have also incorporated the research we did for the Enterprise 2020 project.

 

I've recorded a quick, ten minute voice-over to the presentation I used and have put it here on SlideShare.

 

The presentation talks about applications, information, cloud and security in the future and looks at the evolutions we might take from today to the future for each of these technology areas. 

5 steps to keep you from falling victim to being a victim

Joel Dobbs.GIF

Joel H. Dobbs is the CEO and President of The Compass Talent Management Group LLC (CTMG), a consulting firm that assists organizations with the identification and development of key talent and with designing organizational strategies and structures to maximize their ability to compete in the business worlds of today and tomorrow. He is also an executive coach and serves as Executive in Residence at the University of Alabama at Birmingham School of Business.  Joel is also a popular and frequent contributor to the Enterprise CIO Forum where a version of this article was first published.

 

“You are today where your thoughts have brought you; you will be tomorrow where your thoughts take you.” -- James Allen

 

In a business like IT, it is easy to go down the slippery slope to victimhood. After all, we have few secrets in this business. In many companies where literally everything is dependent in some way on IT, when something goes wrong everyone knows it.  It is also an unfortunate reality that in many organizations IT frequently gets blamed unjustly or used as a scapegoat for problems.

Labels: IT leadership
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About the Author(s)
  • Alec Wagner is a longtime writer & editor, enterprise IT insider, and (generally) fearless digital nomad.
  • Lending 20 years of IT market expertise across 5 continents, for defining moments as an innovation adoption change agent.
  • This account is for guest bloggers. The blog post will identify the blogger.
  • I'm the community manager for Discover Performance and have been a writer/editor in the technology field for several years.
  • Mike has been with HP for 30 years. Half of that time was in R&D, mainly as an architect. The other 15 years has been spent in product management, product marketing, and now, solution marketing. .
  • Paul Muller leads the global IT management evangelist team within the Software business at HP. In this role, Muller heads the team responsible for fostering HP’s participation in the IT management community, contributing to and communicating best-practice in helping IT perform better.
  • Rafael Brugnini (Rafa) serves as VP of EMEA & APJ for HP Software. Joining in 1996 and has more than 20 years of knowledge and experience linked to HP. He resides in Madrid with his wife and family, and in his spare time he enjoys windsurfing.
  • Evangelist for IT Financial Management (ITFM), IT Governance and IT Portfolio Management, consulting IT organisations for Close to 15 years on principles of good governance.
  • Chief of Staff for Software & Information Management IT at HP, driving business and IT initiatives, as well as executive, employee, and customer communications and management of change for the CIO of HP Software.
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