Discover Performance Blog

Welcome to the Discover Performance blog, a resource for enterprise IT leaders who share a passion for performing better. Here you’ll find strategic insights and best practices from your peers as well as from HP’s own practitioners who help others define, measure and achieve better IT performances.

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Displaying articles for: February 2013

Some exciting news about our LinkedIn group

16C.Heather-Tendo Communications SF-STOLL 2012.jpgIf you’re a regular reader of this blog you probably know that there’s a Discover Performance newsletter you can subscribe to that has tons of useful information for enterprise software professionals. What you may not know is that our community extends beyond HP. We’re also on LinkedIn with a steadily growing group of IT leaders from around the globe and a number of different industries.


Recently we’ve decided to give our LinkedIn group a revamp. We’re updating the name to more clearly state what we’re focused on. So I’m excited to announce that our new name is IT Strategy & Performance. We’re also looking at making changes that will bring in more people to share strategies, best practices, insights and more. Our goal is give you the insights, tips, and perspective that you can use to become a rock star at your organization.

Agile – Buzzword or value stream?


Over the last couple of months I have been drawn into more and more conversations on ‘Agile’ – both Agile software development methodology and the pursuit of agility  as a business goal. In my last post I asked you what percentage of projects Gartner predicted would use agile methods by end of 2012? The answer was...

How automation and unification speed up the testing process—without sacrificing quality

Application development teams face big challenges. The pace of development is accelerating, and dev teams must follow agile practices to keep up with the competition. At the same time, maintaining quality is critical for creating apps that function flawlessly for end users.


Functional testing looks at whether an application does what it’s supposed to do. It’s a key part of your software testing arsenal, because it takes the end users’ point of view: Does this thing (as a whole) work? But, just like software testing overall, functional testing is challenged to keep up with widespread changes in software development. If you’re not thinking about how to accelerate your functional testing, you risk creating a bottleneck.

Improving your IT security through better measurement and management

This post looks at a how security leaders should evaluate the quality of their efforts. Security—just like other areas of IT management—is fundamentally about people, process, and technology. COBIT 5 says the security process is about defining, operating, and monitoring a system for information security management. This involves protecting enterprise information and in particular, maintaining information security risk to an acceptable level—i.e. in accordance to an established security policy. At its core, the security process involves establishing and maintaining information security roles and access privileges, and performing security monitoring. The goal for this process is to minimize the business impact of operation information vulnerability and incidents. In other words, you need to keep the impact and occurrence of information security incidents within the enterprise’s risk appetite.

Labels: IT Security

Brady battles bogus goods with HP Global Product Authentication Services

Most of us know it when we see knockoff luxury goods such as purses and sunglasses being hawked by street vendors and sold at flea markets. But counterfeiting is not just a problem for the Louis Vuittons and Ray-Bans of the world. From children’s toys to prescription drugs, the U.S. Chamber of Commerce has found that as much as 64% of counterfeit products are purchased from legitimate shops and retailers — bilking consumers with inferior (or worse, unsafe) goods while saddling manufacturers with a triple whammy: loss of profits; erosion of customer trust; and potential litigation, as liability often falls with the brand owner.


As you might recall from an earlier post here, HP developed Global Product Authentication Service (HP GPAS) so that consumers can use their mobile devices to instantly tell whether goods are authentic before purchasing. Simply scan a QR code on the packaging when you’re in a store to find out if the item is the real McCoy — or a clever fake. The QR code is reconciled against authentic codes stored in HP’s secure cloud, and an immediate response is returned to the customer.

Managing the 4 stages that teams go through when they face change

joshuabrusse.jpgBy Joshua Brusse, Chief Architect, Asia Pacific and Japan, HP Software Professional Services


In my last blog post I wrote about the emotional change curve that individuals go through when faced with change. Teams also go through change when significant events occur, such as a change in membership or a change in objectives and tasks. But the team change curve is about group dynamics: establishing roles and responsibilities, figuring out what people are doing, establishing and questioning leadership, and so on.


Team change curves are important, because if your teams are not ready to work when you start your transformation, your organization will not be able to move through its change curve. Understanding the four stages of the team change curve can help you better manage your IT transformation.

A story of Mobility in 2020 part 2 : Paolo's Big Date : doing the shopping



Paolo, our hero from 2020, is now shopping for his big date. Needless to say, he's not well prepared and "mobility 2020" has to come to his rescue. 


In this, the second blog post in the "Paolo's Big Date" series, we follow the hapless Paolo as he shops for the meal's ingredients. 

A story of Mobility in 2020 : Paolo's Big Date

paulo kitchen.jpgBy 2020, mobile apps will be much more helpful. They will know about our past habits (if we let them), they will know about our current situation, and they will use computing smarts to help us achieve our goals. 

By 2020, “mobility” will encompass a lot more than smartphones and tablets. Smart devices (smart cookers, smart thermostats, smart cars) will have proliferated. 

Let’s jump to 2020 and follow a somewhat hapless twenty three year old, Paulo. Let’s see how “mobility 2020” helps Paolo to navigate an important date.

Are You Using Information to Your Enterprise's Advantage? Here is how to judge.

IMG_1614-Edit_SML.jpgDo you have a knowledge management program at your organization? If you do, I am sure that you have spent some time scoping what goes into this program. The most frequently cited definition of knowledge management, according to KM World, is that “knowledge management is a discipline that promotes an integrated approach to identifying, capturing, evaluating, retrieving, and sharing all of an enterprise's information assets. These assets may include databases, documents, policies, procedures, and previously un-captured expertise and experience in individual workers." Knowledge Management involves IT but is much more than just another IT function. And it’s much more than search and indexing.

Leading people through the 4 stages of change

joshuabrusse.jpgBy Joshua Brusse, Chief Architect, Asia Pacific and Japan, HP Software Professional Services


I recently wrote about the importance of understanding and managing the change curves that your stakeholders go through when you undertake any transformation effort. In this post I want to talk about how individuals respond to change.


You can find discussions of various change curves in many business and management books. But based on my experience, I’ve found that people move through four quadrants when a change is announced. Everyone goes through the changes, even if the change is perceived as good.


For individuals, the change curve is an emotional one. Some people will move through the curve in a split second, and other people take months to go through each part of the curve. And some people never get out of one part of the curve. These responses to change are normal and don’t necessarily signal a lack of willingness. Each step is important and each step will happen. Here are the four stages along with tips for helping people through them.


Driving World Class IT Operations by Implementing COBIT 5 Process Improvement

IMG_1614-Edit_SML.jpgIn a recent post, I discussed the importance of service agreements—a clear operations task. This post looks at a how leaders should evaluate the quality of their IT operations. COBIT 5 sees the IT operations function as being about coordinating and executing activities and operational procedures required to deliver internal and outsourced IT services. This means that IT operations are no longer just about running an internal service provider model but also about management of external service providers including cloud providers whether they are infrastructure as a service or cloud as a service.


Several years ago, I got to interview a VP of Operations at a major IT shop about his job and what mattered to him.

Labels: IT operations

VisionaryX: How one company is accelerating "Ideas to Outcomes"

darn you dragons.png


In a previous post, I talked about what is required to take ideas and turn them into outcomes, and how this process will evolve towards 2020.


VisionaryX is a company that is doing many of the things I talked about.


This post details what VisionaryX is doing.

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