Discover Performance Blog

Welcome to the Discover Performance blog, a resource for enterprise IT leaders who share a passion for performing better. Here you’ll find strategic insights and best practices from your peers as well as from HP’s own practitioners who help others define, measure and achieve better IT performances.

For additional in-depth articles on critical topics for IT executives, visit  http://hpsw.co/b7NWj4e

Displaying articles for: February 2014

Software Quality in a world of Continuous Delivery - The New Virtual[-ized] Reality?

Rafa.jpgAs I watched the Sochi Winter Olympic games last week, I marvelled at the courage of the ski jumpers and tried to imagine what training regime could ever prepare them for such an extreme sport?

 

What must it feel like in those final seconds before launching from the slope with only the aerodynamics of a pair of skis and your own body shape for protection?

The New Style Of Business : what does Enterprise 2020 tell us?

Reva_NXG.jpgHP talks about “A New Style of IT”. Of course, IT only exists to serve the business.

 

So, before we talk about a “New Style of IT”, I believe need to characterise a “A New Style of Business”.

 
Over the last two years, we at HP have been building a vision of what the Enterprise of the year 2020 will look like. We have published a series of chapters on the different aspects of the Enterprise of 2020.
 
I believe that Enterprise 2020 can help us to define A New Style of Business. 
 
(Picture : Mahindra Reva Electric Vehicles Private Limited)

3 success factors you need for automation

michael-garrett2.jpgI was talking with a customer the other day about a technology implementation that would save them considerable time and money: automation. But whenever they would present to the technical staff the comment that kept coming back was ‘Well, the problem with that is …’

 

To me this is a great quote, because it shows you the barriers that get put up, especially around automation projects. It almost doesn’t matter what ‘the problem’ is: ‘Our environment is different…’ or ‘We don’t do things that way…’ When it comes to automation, resistance can be significant.

 

But automation brings so many benefits—for one thing, the returns are huge—it’s almost a magic story. The question is, why are some IT organisations slow to implement it? From what I see as head of HP Software Professional Services, customers do understand the value, and many are pursuing automation projects. But they may be missing a key success factor.

Labels: automation

Art Gilliland on the need for security as a service

By Brian McDonough, Discover Performance managing editor

 

Our main Discover Performance site just wrapped up a two-part interview with HP Enterprise Security Products SVP Art Gilliland (which you’d know if you were signed up for our e-newsletter), and the new installment covers a lot of provocative thoughts, including the idea of protecting less data, better.

 

In this excerpt, Gilliland discusses security as a service.  As cloud and software as a service move into corporate IT departments, two security questions have been, first, how to secure those services, and second, whether it makes sense to buy security services from a cloud provider. HP jumped into that arena with Fortify on Demand, and here, Gilliland discusses why (and when) a SaaS model for security makes sense.

Labels: Security Ops

Big Data, dark data and the Internet of Things: Making sense of the data deluge

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Alastair Corbett leads HP’s UK&I Software Business Unit and has responsibility for its strategy, the promotion and selling of the IT Performance Suite and related services.

 

I’ve been watching the bad weather in North America and its knock-on effect of flooding in the UK, and it occurred to me that it parallels the increasing deluge of data that we’re collecting in data centres all over the world.

 

Opinions vary on just how much data will grow over the next few years, but 40 zettabytes  by 2020 seems like a nice round number.

 

What are we doing with all this data?

To date we’ve had data mining, analytics and Big Data, but no matter what the tag line is, we’re still only on the edge of the ability to gather the wealth of true information that’s held in these data sources. Having said that, progress to date has been impressive.

Labels: data analytics

Discover Performance Weekly: Time for Enterprise IT to declare defeat in the Security war?

DPW_5.jpgThis week’s episode of Discover Performance Weekly covers enterprise security and the war with cybercriminals. HP Software Chief Evangelist Paul Muller (@xthstreams) sits down with author and security expert Gary McGraw and HP CTO for Enterprise Security Products Jacob West.

Watch the video now!

Step #7 for successful cloud brokering: Avoid vendor lock-in

When transforming your operations for a cloud service broker model, it's critical to avoid vendor lock-in. Avoiding vendor lock-in helps you stay flexible and agile in order to meet changing business needs. This is particularly important considering most businesses have not evolved their strategies for the cloud. Technology decisions made must protect both current and long-term heterogeneity and extensibility of their cloud environments.

Labels: Cloud

How to reduce the cost of managing multi-supplier IT

felix fernandez.jpgBy Félix Fernández

 

Félix Fernández is a CTO with HP Software Professional Services covering ITSM, PPM and SIAM.

 

How would you structure your IT department if you had to create one from scratch? How much would you center in-house, and how much would you allocate to external suppliers? I was talking to a CIO recently who’s in this very situation. He’s at a brand new company with a lot of investment. Now, not many people are faced with this problem. But the solution tells you a lot about where enterprise IT is headed. It should be no surprise that this CIO is looking to various IT suppliers for what he needs. He’s going to keep his core, competitive-advantage IT in house and look externally for the rest.

 

My CIO friend told me, “I don’t want to have a cost center. I know there are suppliers who can do x, y, z much better than I can.” Maintaining all these various functions in-house is like having your own energy or power plant. Nobody does that.

 

Of course you wouldn’t maintain your own power plant to deliver electricity to your business. That wouldn’t be very cost effective. But this analogy breaks down a bit when you consider that there’s a management cost associated with bringing in and integrating multiple suppliers. (Frost & Sullivan just came out with an illuminating report on this issue.) IT is not yet as simple as flipping an electrical switch! And often, if you’re not careful, you can miss significant cost savings because of management complexity. Here’s what I tell customers about how they can achieve additional cost savings by using a service integration and management (SIAM) solution to manage multiple suppliers.  

Labels: SIAM

Meet “The world’s best MADP” in Barcelona

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A recent conversation with one of my UK-based Business Development Managers, added a whole new term to my vocabulary. It seems, in his view, that HP has the ‘best MADP on the planet’.

                       

I was momentarily confused. “What’s a Mad Pea? Something green and angry?”

Step #6 for successful cloud brokering: Monitor your bottom line

IT projects should help you save money or help you make money. Accepting fiscal responsibility as a cloud service broker requires that you must first understand how much each cloud service costs to operate. You need a complete view into your IT asset utilization, including servers, storage networks and applications. Visibility into software license compliance is important too. Although the asset management cost of a cloud service is technically an operating expenditure, you need to manage the service as if you own the assets. With the meter running any time you turn on a service, examine why monitoring your bottom line is ever more critical today.

Labels: Cloud

Step #5 for successful cloud brokering: Protect service offerings

There are a number of unique security implications to consider when comparing private and public cloud services. If you don't have one already, it's smart to develop a risk-based security strategy. No single technology will sufficiently protect a dynamic cloud environment. And the fact that cloud technologies are often isolated and managed by siloed operations teams only compounds the problem. A risk-based security strategy can secure each layer of your architecture, but you should integrate them as part of a comprehensive cloud-management platform.

Labels: Cloud

Discover Performance Weekly: Why should data scientists have all the fun?

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HP Software Chief Evangelist Paul Muller (@xthstreams) has just posted episode four in his video series, “Is analytics for everyone? Why do the data scientists have all the fun?” In this installment, Paul is joined by Tim Crawford and Chris Selland, and they hey kick things off with a conversation about the Discover Performance article, Big Data goes big in 2014: Analytics for everyone.

 

Watch the video now!

Step #4 for successful cloud brokering: Manage service SLAs

When shifting to a cloud-service broker model, make sure that both your traditional and cloud services meet your business requirements, especially standards for performance and availability.  You'll need to assess whether your roster of service providers meet the standards established by the business. However, cloud environments change rapidly, so this is challenging and complex. You need mechanisms in place to manage the many SLAs for all your cloud service providers and portfolio of services. Read on to learn how you can meet SLAs across internally and externally sourced services.

Labels: Cloud

6 months after your software project is finished, will this mistake come back to haunt you?

michael-garrett2.jpgIn HP Software Professional Services we often see situations like this: You’re rolling out new technology to customers and you’ve taken care to drive initial adoption. But as you start to get staff churn and the project’s starting to be a few months past implementation, you find yourself facing new challenges. How can your people keep their skills fresh after initial training? How do they retain knowledge of the tools and processes?

 

A year out, perhaps you’ve churned 20% of your staff, you’ve changed the system, changed your processes to meet business needs or are rolling the technology out to a new department—how do you make sure you don’t have to go back to square one? You don’t want to have to go back to your vendor, bring them in again, have people relearn the technology—not to mention spend a bunch of money doing so.

 

I’ve written before about the three keys to driving adoption. But although driving initial adoption is important, it’s just one piece of what should be an ongoing usage model. Here is what you can do to derive maximum business value from your technology investments.

Step #3 for successful cloud brokering: Automate common processes

Standardizing and automating your IT processes is an essential part of being a broker of cloud services. One such process is the business user's ability to order and provision an IT service through a self-service portal.  However, a self-service portal is just an abstraction layer. It's on the back-end where the "magic" actually happens--where services are provisioned, applications set up and changes automatically made. Start by following these steps to fully realize the benefits of cloud services:

Labels: Cloud

How CIOs can avoid jumping the track—and running off the rails

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Joel H. Dobbs is the CEO and President of The Compass Talent Management Group LLC (CTMG), a consulting firm.

 

It’s highly likely that you can think of an executive—either well-established or up-and-coming—who has jumped the track and run completely “off the rails.” Perhaps they were able to recover and achieve greater success, but in most cases a major derailment becomes an ugly train wreck of a once-promising career.

 

What causes otherwise highly competent executives to derail? The Center for Creative Leadership began studying derailment in the 1970s and early 1980s. Their work found basically four areas that led to derailment:

Labels: IT leadership

Discover Performance Weekly: Casting a light on shadow IT

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HP Software Chief Evangelist Paul Muller (@xthstreams) is back, with episode three in his video series that brings together business and technology, so IT leaders can get better control of their changing world. In this installment, Paul is joined by Tim Crawford, Damon Edwards and Jose Iglesias to talk about shadow IT, cloud and the consumerization of IT.

 

Watch the video now!

Step #2 for successful cloud brokering: Plan for all types of services

Collin Chau is Cloud Evangelist (Cloud Automation and Management) at HP.

 

Not all of your services will go to the cloud, so you'll need to determine which services to move there and the timeframe for doing so. You may initially rely on just one type of cloud service, such as public or private IaaS, but as your business needs change, you'll likely want to take advantage of others too. Learn how to go about planning for your cloud services, and what to look out for.

 

Aligning applications

Many companies start with Infrastructure as a Service (IaaS), typically Virtual Machines used in dev/test environments. But some customers are also thinking beyond IaaS to databases, Disaster Recovery and middleware - all delivered as cloud services.

Labels: Cloud

The best of HP Software blogs: Big Data myths, Rx for ALM, Super Bowl security blunders

HP-logo.jpg

Here at the Discover Performance blog, we’re quite keen on the great insights we find when reading posts by our peers in the HP Software blogosphere. Starting this week, we’ll be collecting our favorite posts every other Thursday into one handy roundup.

 

In this edition, we explore what HP thought leaders are sharing with the community on security, Big Data, ALM and more:

 

The “Doc” is in at the Application Lifecycle Management and Application Transformation Blog—with a prescription for what ails your software integration efforts. HP ALM evangelist Michael “Doc” Deady previously covered the symptoms of a sickly Software Development Lifecycle (SDLC). After the diagnosis, he’s back with a recovery plan to get you on the road to wellness.

Labels: HP software

Combat cost and quality issues with solution management

David.M.Cartwright_forBlog_200x220.pngDavid Cartwright is the Global Portfolio Lead for HP Software Solution Management Services (SMS).

 

Enterprise IT often finds itself caught in a catch-22: You want to get the most out of your software investments, but doing so means you’ve got to build a comprehensive skill set around these solutions. It’s difficult to create new business value with a limited budget and staff. HP Software Solution Management Services (SMS) is a service offering designed to operate, maintain and manage your HP software implementations, so that you get the maximum value and your users can leverage the solutions to better meet the needs of the business.

2014: A game changing year for IT

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Alastair Corbett leads HP’s UK&I Software Business Unit and has responsibility for its strategy, the promotion and selling of the IT Performance Suite and related services.

 

I returned from HP Discover to find Christmas round the corner and my family curious about my "little jaunt" to Barcelona. It felt like I'd packed about a month's worth of time into a few days. The conference enabled me to meet a wide variety of people from all sorts of different organisations, giving an insight into their view of IT today. Through these interactions, strongly related themes emerged that show how far we’ve come in the last couple of years, and the effect they will have on the future of our industry:

  • The shift in thinking about hardware, recognising that constant data growth has to be supported within the absolute ceiling of the supply of power.
  • The shift towards the virtual, and from data to information.
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About the Author(s)
  • Alec Wagner is a longtime writer & editor, enterprise IT insider, and (generally) fearless digital nomad.
  • Lending 20 years of IT market expertise across 5 continents, for defining moments as an innovation adoption change agent.
  • This account is for guest bloggers. The blog post will identify the blogger.
  • I'm the community manager for Discover Performance and have been a writer/editor in the technology field for several years.
  • Mike has been with HP for 30 years. Half of that time was in R&D, mainly as an architect. The other 15 years has been spent in product management, product marketing, and now, solution marketing. .
  • Paul Muller leads the global IT management evangelist team within the Software business at HP. In this role, Muller heads the team responsible for fostering HP’s participation in the IT management community, contributing to and communicating best-practice in helping IT perform better.
  • Rafael Brugnini (Rafa) serves as VP of EMEA & APJ for HP Software. Joining in 1996 and has more than 20 years of knowledge and experience linked to HP. He resides in Madrid with his wife and family, and in his spare time he enjoys windsurfing.
  • Evangelist for IT Financial Management (ITFM), IT Governance and IT Portfolio Management, consulting IT organisations for Close to 15 years on principles of good governance.
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