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Welcome to the Discover Performance blog, a resource for enterprise IT leaders who share a passion for performing better. Here you’ll find strategic insights and best practices from your peers as well as from HP’s own practitioners who help others define, measure and achieve better IT performances.

Displaying articles for: October 2013

What is HP's Big Data platform?

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What is HP's Big Data platform? In this blog post, we'll start by recapping the data it can collect. Then we'll look at the analyses that it can perform on that data. And finally, I'll explain where the name "HAVEn" comes from :-)

Ponemon founder: Inside-out attacks can mirror outside-in attacks

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According to the report “2013 Cost of Cyber Crime Study: United States,” the cost, frequency and time to resolve cyberattacks has risen for the fourth consecutive year. HP recently released the results from its global study, conducted by the Ponemon Institute, and the report determined that the most costly cybercrimes—to the tune of $11.56 million per organization annually—are caused by denial-of-service, malicious-insider and web-based attacks.

 

Keeping ne’er-do-wells out of your enterprise is no easy feat—fighting cybercriminals inside your office is even tougher. Discover Performance recently interviewed Dr. Larry Ponemon, chairman and founder of the Ponemon Institute, to learn more about keeping malicious insiders at bay, whether they are employees, contractors or vendors.

Labels: security

The cloud adoption roadmap: Dead ends, detours and potholes

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DD Mishra is a partner at CIO Specialist Advisory LLP and a member of the Discover Performance community's IT Strategy & Performance LinkedIn group.

 

Not long ago, I was having coffee with a consultant friend of mine. He asked me a seemingly straightforward question: "What are the barriers to cloud adoption?" However, knowing my friend’s extensive experience in the area of cloud computing, I realized his question was a googly (or a curveball, for those unfamiliar with cricket). Indeed, it’s a topic has been volleyed on countless forums, roundtables, events, cocktail parties, and tech media; hence, it was not a new question to have been asked by this gentleman. In response, I posed a counter-question: "What answers do you get from others?" After a considerable silence, he said: "I seldom get the true picture."

Labels: Cloud

“I’m on the train”: How mobile technologies impact business

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Alastair Corbett leads HP’s UK&I Software Business Unit and has responsibility for its strategy, the promotion and selling of the IT Performance Suite and related services.

 

I remember Trigger Happy TV in the early days of mobile phones with “I’m on the train” being shouted across the carriage. It’s a phrase I still find myself unable to use. Now it’s all heads bent to the little screen—checking emails, touching up presentations or transferring funds with the banking app… And maybe there’s the Twitter equivalent of “I’m on the train” going on too!

 

So how does all of this new technology impact business? Organisations have had to change dramatically over the last decade or so. We’ve come from a legacy of IT providing discrete systems to automate specific business functions. Now we’re in an era where firstly, the technology is more capable and is therefore used more extensively; and secondly, the pressure from both customers and staff has dealt a fatal blow to the earlier fortress mentality for protecting the enterprise.

Labels: mobility

Webcast: “CIOs vs CMOs: Who’s biggest on Big Data?”—register now!

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As vendors make inroads by selling to LOBs—and getting chief marketing officers (CMOs) to sign the contracts—Big Data initiatives are as likely to be born in marketing as they are in IT. To find out how this new environment is changing the roles of IT and marketing/LOBs, HP Discover Performance is hosting a webcast that brings a CIO and CMO together for a frank discussion of Big Data. Who should have control? 

 

Tune in to hear both camps discuss, debate and hash out the issues. Listen to the conversation, “CIOs vs CMOs: Who’s biggest on Big Data?” on October 30, 11 am PDT, to see where Big Data is headed, how it will get there, and if the CIO and CMO can bury the hatchet along the way. Register now.

Labels: Big Data

Scientific American Article on Big Data

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The October 2013 edition of Scientific American contains a fascinating article by Alex Pentland from MIT Human Dynamics Lab on Big Data and how it can be used to design better "social systems" like government and groups within society.

Using multiple suppliers of IT services? Make sure you have these 4 governance elements in place

Eddy Saad.jpgBy Eddy Saad, Lead Solution Consultant, HP Software Professional Services

 

Eddy Saad is a senior consultant with HP Software Professional Services focused on helping organizations transform IT into strategic, business-oriented delivery operations.

 

Recently, I led a transformation experience workshop with a financial institution that is struggling because it has different pockets of IT doing almost the same thing but using different suppliers.

 

It’s a scenario I see time and time again among our large enterprise customers. Traditionally IT organizations have not made supplier governance a priority. But the cloud is changing that. To reduce costs, IT organizations are turning to multiple suppliers. But today’s multi-supplier environments create a host of operational issues that require strong governance to resolve. Without good governance you risk service-level and compliance problems. Not to mention the costs of inefficiency.

Labels: IT governance

Hear a CIO and CMO debate Big Data in the enterprise

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Much like BYOD and SaaS, Big Data is infiltrating enterprises by making an end-run around IT. IDC forecasts that by 2016, LOB executives will be directly involved in 80 percent of new IT investments. As vendors make inroads by selling to LOBs—and getting chief marketing officers (CMOs) to sign the contracts—Big Data initiatives are as likely to be born in marketing as they are in IT.

 

To find out how this new environment is changing the roles of IT and marketing/LOBs, HP Discover Performance is hosting a webcast that brings a CIO and CMO together for a frank discussion of Big Data. Who should have control? 

Labels: Big Data

Corporate IT performance: How did teens get in the driver’s seat?

AC.jpgAlastair Corbett leads HP’s UK&I Software Business Unit and has responsibility for its strategy, the promotion and selling of the IT Performance Suite and related services.

I sometimes wake up in a sweat due to a dream in which I’m out with my daughter for her first driving lesson. Hopefully I am not the only one slightly worried by the thought of teaching their daughter to drive, nevertheless the dream inspired the title of this article, so a bit of explanation is in order.

 

According to an eMarketer report, 18- to 34-year-olds account for over half of the UK’s mobile social networkers. And it’s this group—and social networkers in general—who are significantly influencing businesses in ways that would not have been conceived of a few years ago.

Labels: IT Performance

The flexible workplace: Avoiding tyranny and anarchy

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By Brian McDonough, Discover Performance managing editor

 

Frequent blog contributor Joshua Brusse just posted an article on the main Discover Performance site about flex work, and why it is, and should be, the way of the future. Letting people work outside of standard hours, and take breaks within the 9-to-5 routine, improves creativity, productivity, and satisfaction, he says.

 

HP is a global company, and certainly everyone here has logged on to answer emails at night or on a weekend from a colleague half a world away to keep a project moving, and we occasionally take a meeting out of standard office hours to accommodate far-flung collaboration. But we asked for more details about striking the right balance for workers and companies.

3 best practices for integrating multi-vendor tools

Eddy Saad.jpgBy Eddy Saad, Lead Solution Consultant, HP Software Professional Services

 

Eddy Saad is a senior consultant with HP Software Professional Services focused on helping organizations transform IT into strategic, business-oriented delivery operations.

 

I work all the time with customers who are trying to make the most effective use of IT vendors. A key issue for them is how much integration they want to take on. This can be a critical strategic decision for your organization. Integrating new vendors and tools into your system can be costly and time-consuming. If you are not using integrated solutions you’re typically giving up greater control and visibility into the overall health of your IT systems.

 

When we work with customers grappling with managing multiple vendors and tools in complex IT environments we look at what’s most appropriate for them. There is no one-size-fits-all approach.

 

Labels: integration

What kinds of data are there in Big Data?

0110.pngOur ability to keep and analyze the "micro-transactions" that we typically throw away will allow us to gain extra insight into our customers, our products and services, and so on.  

 

And unstructured information can now be analyzed for meaning, allowing us to mine information which until now has required a human to analyze.

 

When we combine analysis of micro-transactions and unstructured data, we are closer to getting a 360 degree view of our customers, of fraud, and of problems with our complex systems. 

 

This blog post explains in more detail what a "micro-transaction" is, including the micro-transactions that "the internet of things" will generate.  The post also discusses the different types of unstructured data and how we can use them. 

 

(Picture : DARPA)

Tags: big data

Where does Business Service Management fit in the IT value chain?

BSM.jpgBusiness Service Management (BSM) impacts the delivery of two elements of the IT value chain. As a reminder, the IT value chain describes how IT assembles its activities to provide business differentiation.

 

The first intersection point is the requirement to deploy value stream. This value stream is about delivering new strategic demand that meets business requirements. BSM captures the output of the service design component of this value stream, service-level objectives, and ensures that applications and supporting infrastructure perform to expectations. Additionally, in what is known as a Dev/Ops environment, real-time user monitoring is leveraged during development to ensure that applications are tested against realistic user behaviors. Scripts can be reused in a post-production environment, or production scripts can be reused for future development environments, in much the same way as release packages are used to reduce risk. Performance issues discovered in production are then fed directly back into the requirements for a version upgrade or change in accordance with the service warranty. The ability to inspect recent development changes allows performance issues to be traced to the latest code release.

Labels: BSM| IT Value Chain
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About the Author(s)
  • Alec Wagner is a longtime writer & editor, enterprise IT insider, and (generally) fearless digital nomad.
  • Lending 20 years of IT market expertise across 5 continents, for defining moments as an innovation adoption change agent.
  • This account is for guest bloggers. The blog post will identify the blogger.
  • I'm the community manager for Discover Performance and have been a writer/editor in the technology field for several years.
  • Mike has been with HP for 30 years. Half of that time was in R&D, mainly as an architect. The other 15 years has been spent in product management, product marketing, and now, solution marketing. .
  • Paul Muller leads the global IT management evangelist team within the Software business at HP. In this role, Muller heads the team responsible for fostering HP’s participation in the IT management community, contributing to and communicating best-practice in helping IT perform better.
  • Rafael Brugnini (Rafa) serves as VP of EMEA & APJ for HP Software. Joining in 1996 and has more than 20 years of knowledge and experience linked to HP. He resides in Madrid with his wife and family, and in his spare time he enjoys windsurfing.
  • Evangelist for IT Financial Management (ITFM), IT Governance and IT Portfolio Management, consulting IT organisations for Close to 15 years on principles of good governance.
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