Discover Performance Blog

Welcome to the Discover Performance blog, a resource for enterprise IT leaders who share a passion for performing better. Here you’ll find strategic insights and best practices from your peers as well as from HP’s own practitioners who help others define, measure and achieve better IT performances.

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Displaying articles for: January 2012

Best practices for effective communication for organizational change

joshuabrusse.jpgBy Joshua Brusse, Chief Architect, Asia Pacific and Japan, HP Software Professional Services


Years ago I heard a quote about communication that I have used ever since: “The biggest problem with communication is the illusion that it is taken care of.” In my work with customers going through organizational change, this has been exactly my experience. Organizations–and their people –have the illusion that communication somehow will magically happen, as long as they have written and published their message. And it doesn’t!


Effective communication is an essential part of any effort toward transformational change. But if you’re simply publishing email blasts, you’re not really communicating. The problem lies with not thinking through what your communication objectives are and then not planning on how to meet them. 


Labels: IT leadership

Want sustainable advantage from mobility? Use these 3 principles for mobile success

dpblogpromo.jpgMobility can transform the way you connect with employees and customers. But jumping in now and planning to address pitfalls later can compromise efficiency, security and user experience. To truly gain a sustainable advantage from enterprise mobility, you need a more comprehensive approach built on these three principles for mobile success.

Labels: mobility

5 Ways to Measure the Success of a Converged Infrastructure Strategy

Most IT strategies have at their core some form of business impact. For most, the impact comes in the form of cost reduction, investment for new innovation, or business process improvement. IT organizations that I have talked to have grown organization by organization over a long period of time. Their growth has happened kind of like the weeds shown below. Converged Infrastructure–or data consolidation–aims to trim the weeds.

Labels: IT strategy

How information classification can make your big data more valuable - and reduce costs

TRuske.JPG5 questions for HP Senior Solutions Architect Thomas Ruske about information classification and big data


At the main Discover Performance site, our lead article on information management takes a look at “big data,” which continues to be a leading concern for IM leaders. For the article, we asked HP Senior Solutions Architect Thomas Ruske for the best defense against big data overload, and he said information classification should be a key focus. “Too much data” becomes a problem when you don’t know what the data is, or what to do with it.


For the blog we asked him a few followup questions on the art of information classification and learned why Ruske calls information classification "the cornerstone of information management."

How to survive the coming shift to social business and systems of engagement

keithmacbeath.jpgBy Keith Macbeath, Senior Principal Consultant, HP Software Professional Services


As a consultant, a big part of my job is meeting with customers and hearing about their IT concerns. A little while ago, I had a fascinating discussion with an HP customer about social business that illustrates how IT is radically changing. Simply put, this customer is concerned about making sure their organization is adapting to systems of engagement.


Systems of record are all the number-crunching, data-managing tools, systems and repositories on which today’s IT is based. But as life has moved onto the Internet, suddenly there’s a virtual world that people are living in and interacting in and socializing in. These are systems of engagement.


Wherever your organization is in grappling with social business and systems of engagement, there are two critical points to think about as you move forward.

Labels: Social Business

3 ways that context-aware IT can increase your organization’s agility and security

mark_potts.jpgBy Mark Potts, CTO of management software at HP


Today’s IT departments are becoming less centralized and more like service brokers; they’re working with lines of business that are going out to third-party providers, whether for infrastructure or SaaS. One result of this change is increasing complexity in a hybrid world. Now when issues arise, simply pinpointing the nature of the problem can be the critical factor in increasing your agility and resolving issues before they negatively impact the business.


What capability can help you do that? We’re calling it context-aware IT. In a recent article, “4 IT trends that will help you remain competitive in 2012,” my fellow CTO Russ Daniels (CTO of HP Enterprise Services) calls out context-aware IT as a trend to watch in 2012. I want to expand on that idea a bit to talk about how essential context awareness is and offer three ways that context-aware IT can benefit your organization. If you’re looking to improve any aspect of your IT performance, context-awareness is a must.

Service-Based Finance: A key foundation to achieving real business transparency

IT doesn't matter.jpgAccording to leading analyst firms, Information Technology has been responsible for more than 50% of the productivity gain experienced by businesses over the last ten years. However, most IT organizations do a poor job of sharing and demonstrating the value they create. Most IT professionals in fact speak in a language of bits, bytes and things. This problem led Nicholas G. Carr to suggest that “IT Doesn't Matter” in his controversial  Harvard Business Review article that resulted in his book, Does IT Matter?

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