Discover Performance Blog

Welcome to the Discover Performance blog, a resource for enterprise IT leaders who share a passion for performing better. Here you’ll find strategic insights and best practices from your peers as well as from HP’s own practitioners who help others define, measure and achieve better IT performances.

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Displaying articles for: January 2012

Best practices for effective communication for organizational change

joshuabrusse.jpgBy Joshua Brusse, Chief Architect, Asia Pacific and Japan, HP Software Professional Services


Years ago I heard a quote about communication that I have used ever since: “The biggest problem with communication is the illusion that it is taken care of.” In my work with customers going through organizational change, this has been exactly my experience. Organizations–and their people –have the illusion that communication somehow will magically happen, as long as they have written and published their message. And it doesn’t!


Effective communication is an essential part of any effort toward transformational change. But if you’re simply publishing email blasts, you’re not really communicating. The problem lies with not thinking through what your communication objectives are and then not planning on how to meet them. 


Labels: IT leadership

Want sustainable advantage from mobility? Use these 3 principles for mobile success

dpblogpromo.jpgMobility can transform the way you connect with employees and customers. But jumping in now and planning to address pitfalls later can compromise efficiency, security and user experience. To truly gain a sustainable advantage from enterprise mobility, you need a more comprehensive approach built on these three principles for mobile success.

Labels: mobility

5 Ways to Measure the Success of a Converged Infrastructure Strategy

Most IT strategies have at their core some form of business impact. For most, the impact comes in the form of cost reduction, investment for new innovation, or business process improvement. IT organizations that I have talked to have grown organization by organization over a long period of time. Their growth has happened kind of like the weeds shown below. Converged Infrastructure–or data consolidation–aims to trim the weeds.

Labels: IT strategy

How information classification can make your big data more valuable - and reduce costs

TRuske.JPG5 questions for HP Senior Solutions Architect Thomas Ruske about information classification and big data


At the main Discover Performance site, our lead article on information management takes a look at “big data,” which continues to be a leading concern for IM leaders. For the article, we asked HP Senior Solutions Architect Thomas Ruske for the best defense against big data overload, and he said information classification should be a key focus. “Too much data” becomes a problem when you don’t know what the data is, or what to do with it.


For the blog we asked him a few followup questions on the art of information classification and learned why Ruske calls information classification "the cornerstone of information management."

How to survive the coming shift to social business and systems of engagement

keithmacbeath.jpgBy Keith Macbeath, Senior Principal Consultant, HP Software Professional Services


As a consultant, a big part of my job is meeting with customers and hearing about their IT concerns. A little while ago, I had a fascinating discussion with an HP customer about social business that illustrates how IT is radically changing. Simply put, this customer is concerned about making sure their organization is adapting to systems of engagement.


Systems of record are all the number-crunching, data-managing tools, systems and repositories on which today’s IT is based. But as life has moved onto the Internet, suddenly there’s a virtual world that people are living in and interacting in and socializing in. These are systems of engagement.


Wherever your organization is in grappling with social business and systems of engagement, there are two critical points to think about as you move forward.

Labels: Social Business

3 ways that context-aware IT can increase your organization’s agility and security

mark_potts.jpgBy Mark Potts, CTO of management software at HP


Today’s IT departments are becoming less centralized and more like service brokers; they’re working with lines of business that are going out to third-party providers, whether for infrastructure or SaaS. One result of this change is increasing complexity in a hybrid world. Now when issues arise, simply pinpointing the nature of the problem can be the critical factor in increasing your agility and resolving issues before they negatively impact the business.


What capability can help you do that? We’re calling it context-aware IT. In a recent article, “4 IT trends that will help you remain competitive in 2012,” my fellow CTO Russ Daniels (CTO of HP Enterprise Services) calls out context-aware IT as a trend to watch in 2012. I want to expand on that idea a bit to talk about how essential context awareness is and offer three ways that context-aware IT can benefit your organization. If you’re looking to improve any aspect of your IT performance, context-awareness is a must.

Service-Based Finance: A key foundation to achieving real business transparency

IT doesn't matter.jpgAccording to leading analyst firms, Information Technology has been responsible for more than 50% of the productivity gain experienced by businesses over the last ten years. However, most IT organizations do a poor job of sharing and demonstrating the value they create. Most IT professionals in fact speak in a language of bits, bytes and things. This problem led Nicholas G. Carr to suggest that “IT Doesn't Matter” in his controversial  Harvard Business Review article that resulted in his book, Does IT Matter?

3 things federal CIOs can do to optimize their application portfolios

davidwray.jpgBy David Wray, Chief Technology Officer, HP Software Federal Professional Services


By June 12, federal CIOs are supposed to show the Office of Management and Budget (OMB) that they’ve reviewed their application portfolios and they’ve turned around or terminated one-third of all underperforming IT investments.


I recently wrote about the steps CIOs can take to gain control of IT. Today I want to look at one aspect of this – portfolio management. No matter where you are in meeting the OMB’s deadline, there are three steps you can take to optimize your IT portfolio.

Labels: Federal IT

Twelve trends for '12: #7 x86 in handhelds + ARM in data centers = change everywhere.

Is it just me or do you half expect to find a Xeon in your wristwatch one day? 



With today’s Web 2.0 applications and databases now capable of scaling-out onto a large number of lower power CPUs (see 1024 chickens), expect the unexpected from the x86 and ARM architectures as each moves into the traditional markets of the other. However, success and failures in this space will hinge on independent software vendor (ISV) support along with disciplined management of where and when alternatives to the incumbents are introduced.  


Photo by pippa sutt -

Taking small steps today on the IT performance management journey

Recently, I shared with you seven key performance indicators that are important for any IT department to track, measure, and analyze if they want to truly perform better and show their value to the business.  However, as I continue talking with customers , I find there are two common confusions about performance management.

12 IT Trends for 2012: #5 Scale-out datacenter architectures

Autumn Chickens.jpg"If you were plowing a field, which would you rather use: Two strong oxen or 1024 chickens?" So began one of the more bizarre conversations with developer and long-time friend Chris Cogdon. The year was 1989 and Chris was paraphrasing Seymour Cray as we debated tradeoffs inherit in scale-up versus scale-out. It's a discussion that's moved from the blackboard to the boardroom and one that matters to IT leaders today more than ever. 

12 IT Trends for 2012: #6 Big data, NoSQL and shared-nothing

Sorted White Paper Pile.jpgYou're mum wasn't 100% telling the truth when she told you, "it's polite to share". In the case of managing big-data there's been a urgent need for innovation in order to break the price, performance and scalability bottlenecks that have hampered traditional database technology. Add to that the challenge with building and maintaining compliance and it's time to rethink data if we're to perform better.


Photo by Walter Parenteau -

8 ways to be an effective leader for change

joshuabrusse.jpgBy Joshua Brusse, Chief Architect, Asia Pacific and Japan, HP Software Professional Services


I’ve worked for years helping CIOs and organizations transform their organizations. And in my experience leadership is the #1 thing that’s important if you want to achieve any form of change. If you don’t demonstrate leadership, people won’t actually change.


There are eight elements that go into effective leadership. If you can successfully integrate these into a management of organizational change program, you can more quickly and effectively lead employees to internalize the desired change, improving your ROI.

Labels: IT leadership

How to improve your IT portfolio management


A Q&A with HP Software CTO Mark Potts


The big disruptions affecting IT organizations today–Agile, cloud and mobility–mean that IT executives have to deal with a high velocity of change. At the same time, they’re also facing demands for reduced time to market and more flexibility in their spending patterns. These pressures reinforce the need for portfolio management, lifecycle metrics and a system to gauge overall IT performance. Given these trends, we asked Mark Potts, CTO of management software at HP, for his advice to IT portfolio managers.

3 ways IT leaders can strengthen compliance and control

keithmacbeath.jpgBy Keith Macbeath


(Keith Macbeath is a senior principal consultant with HP Software Professional Services)


These days as I talk to customers and industry experts, I’m seeing a lot to suggest that compliance is becoming a bigger issue for IT.


Just a few months ago, the SEC announced that it was going to ask companies to report on cybersecurity and information risk in their filings. While there’s some discussion of how this will be received, I think it’s clear that we’re seeing the temperature rise on compliance.


Compliance puts the focus on IT as an audit issue. We saw this with Sarbanes-Oxley, and it just keeps growing. Since many controls are dependent on IT systems, if the control in IT is weak, the whole system is compromised. Here's what you need to know to get a handle on compliance issues.

Labels: compliance

5 steps federal agencies can take now to run IT like a business–and take advantage of cost savings

davidwray.jpgBy David Wray, Chief Technology Officer, HP Software Federal Professional Services


In the private sector, most successful companies can immediately leverage cost savings to fund new program efforts and IT transformation, hence, some IT initiatives can be self-funding based on the ROI.   But within federal agencies, the reallocation or use of funds is highly restricted and requires a lengthy approval process, putting a wrench in many cost-reduction programs. In fact, there can even be a downside: Future cost savings are applauded but typically translate to reduced funding levels.


This trend however is starting to shift as agencies have created strategic plans and budget proposals that leverage cost savings for current year IT projects.  Allowing agencies to leverage cost savings for future efforts will accelerate IT transformation and enable CIOs to truly run IT like their commercial brethren. Here are five steps agencies can take now to take advantage of cost savings.


Labels: Federal IT

Top 12 for '12 - the IT Cambrian Explosion

I started my “top 12 for ’12” by breaking my disruptive trends into three categories; Social IT, the IT Cambrian Explosion and finally Reboot IT.


With Social IT now out of the way, my second bucket of trends share a theme that some CIOs might dismiss as “plumbing”, the underlying technology, however I believe this plumbing is going through the technology equivalent of a Cambrian explosion – and it’s going to require us to reevaluate architectures and procurement strategies in a way we haven’t had to since the early ‘90s.

12 IT Trends for 2012: #3 The IT walls come tumbling down (Agile, continuous delivery and Devops)

The fall of the Berlin Wall - November 1989.jpgAs part of the ongoing "top 12 for '12" series on IT management disruptions to watch for in 2012. The third and final of my “social IT” trends, is the need to rethink the IT delivery process by re-imagining the roles of development, QA and operations into something founder Patrick Debois coined DevOps.

Labels: DevOps

3 elements for management of organizational change


joshuabrusse.jpgBy Joshua Brusse, Chief Architect, Asia Pacific and Japan, HP Software Professional Services


Why is managing change so difficult, and how can leaders do it successfully? In my practice at HP I’ve worked with many CIOs and organizations to go through this process. Management of organizational change (MOC) has become an interest of mine due to the tremendous benefits it brings. In my experience, MOC can not only make change go more smoothly, it can also save your organization a great deal of money.

Labels: IT leadership
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