Re: What happened to 9100C 4.0 firmware?? (48 Views)
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Occasional Visitor
Matt_50
Posts: 2
Registered: ‎04-10-2002
Message 1 of 3 (48 Views)

What happened to 9100C 4.0 firmware??

The 5.01 firmware upgrade broke the fax functionality (I see I'm not the only one with this problem). Yet, the only firmware downloads available for the 9100c is the 5.01 and 3.00.

Is there anywhere I can get 4.0 back? Or is there going to be a fix for the 5.01 firmware soon?
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Advisor
Tommyboy
Posts: 21
Registered: ‎04-18-2002
Message 2 of 3 (48 Views)

Re: What happened to 9100C 4.0 firmware??

Yes, I had the same problem with faxing after upgrading the firmware. I tried flashing the firmware again,checked settings from other DS's close by and even changed out the NIC card. Only after I reset the DS back to the factory default, could I then get the fax to work again. Don't forget to export your user's or at least do a sceen shot to copy the info back in.
Dude!!
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Occasional Visitor
Matt_50
Posts: 2
Registered: ‎04-10-2002
Message 3 of 3 (48 Views)

Re: What happened to 9100C 4.0 firmware??

Actually, I was able to fix the fax function with the 5 firmware. It turned out to be a permissions problem on the share the the scanner puts the images in to be picked up by the fax server.

Apparently, the new firmware requires more permission than the old one.
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