backup will not start because there are no cell manager license avalible (212 Views)
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Advisor
amir_sh
Posts: 18
Registered: ‎10-03-2012
Message 1 of 4 (212 Views)

backup will not start because there are no cell manager license avalible

hi

 

i have problem when migrade hp data protector from 7.00 to 8.00 upgrade successfully. but my problem when want start backup  show backup will not start because there are no cell manager license avalible.

 

installation status:

idb export ok..

global option file upgrade...

notification file data upgrade.

idb account add data base ok....

install server ok...

config cell server xxxx is ok all services successfully started.

 

 

 

but i have problem

 

tnks

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Honored Contributor
Eblyn Solis
Posts: 1,313
Registered: ‎10-19-2007
Message 2 of 4 (184 Views)

Re: backup will not start because there are no cell manager license avalible

hi,

 

You can try manually add licenses, open lic.dat file located in C: \ ProgramData \ OmniBack \ Config \ Server \ cell
There find codes tuck your licenses, add one by one  from the GUI:
In Clients right click  on Data Protector Cell and give add License and you put one to a code.
 
or open case with hp and request new codes.
 
if you update to 8,1 need to call HP.
 
REgards
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HP Expert
Bob_Clark
Posts: 1,287
Registered: ‎08-14-2013
Message 3 of 4 (166 Views)

Re: backup will not start because there are no cell manager license avalible

Did you migrate to 8.0 or 8.10?  If 8.10, this uses a totally new licensing scheme, and you are required to obtain new licenses

 

If 8.0, your previous licenses should still be good.  At the command prompt, run

 

   omnicc -password_info

 

and re-direct the output to a 'txt' file.  If you prefer not to have your password file exposed for all to see, you can send it to me directly using Forum Private Message, or send it to my e-mai;

 

    r.clark@hp.com

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LSW Operator
Mark-HPSW
Posts: 41
Registered: ‎05-13-2014
Message 4 of 4 (122 Views)

Re: backup will not start because there are no cell manager license avalible

Hi Amir,

 

Yes, Bob is correct.  If you are migrating beyond 8.0, it would be necessary to obtain new licensing.  If you do need assistance in obtaining new licenses, I am happy help connect you to the correct team here at HP.  Feel free to reach out to me directly here or call our HP Software team at 1-877-686-9637.

 

 

I am an HP employee, but expressing my personal opinion rather than that of my employer.
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