02-11-2014 09:41 PM
I tested StoreOnce Software Catalyst Store with SAP R/3 integration. Server Side and Target Side deduplication is working fine, but Source Side deduplication can not start.
After starting backup session a receive message: There are no available connections on store 'D2D_Soft' (through gateway 'D2D_Soft_Source_side').
I built a similar scheme using StoreOnce VSA - Source Side deduplication for SAP R/3 Application is working.
Source Side deduplication with DP StoreOnce Software Catalyst Store for SAP R/3 client working or not in Data Protector (any release)?
Anyone tried it like that?
02-12-2014 09:07 AM
I would need to know what version of Data Protector that you are running
I found a similiar, but not identical issue in a lab case:
[Warning] From: BSM@[deleted]">BSM@[deleted] "XYZ_SQL_PROD" Time: 11/11/2013 2:15:20 PM
Got error: "Store does not exist." when contacting "XYZDS01" B2D device!
[Warning] From: BSM@[deleted]">BSM@[deleted] "XYZ_SQL_PROD" Time: 11/11/2013 2:15:21 PM
There are no available connections on store 'XYZDS01' (through gateway 'XYZDS01_ss').
The CM was upgraded to patch bundle 703 to resolve several issues.
Now most backups fail to connect to their respective SW deduplication store
02-18-2014 12:06 AM
my environment is DP 7.03
Cell Manager - hp-ux 11iv3
Catalyst Store Server - Windows Server 2008 R2
Client for SourceSide Dedup - Windows Server 2008 R2.
I try to perform SSD for FileSystem Backup - running (debug.log)
[ExpandB2DGateways][entry] [2014-02-18 10:45:16] [ 11] [ExpandB2DGateways] max=4 maQueuePtr=60000000002f47b0 isRmaQueue=FALSE [ 11] [ExpandB2DImplicitGateway] implicit gateway found: DP_D2D4420_Catalyst_Source_side [ 11] [ExpandB2DImplicitGateway] gateway=DP_D2D4420_Catalyst_Source_side, daqueue length=0
[ 30] 2014-02-18 10:45:16 ("/sm/bsm2/brsmutil.c $Rev: 39452 $ $Date:: 2013-10-10 20:51:21":8685) A.07.00 b105 [ 11] [GetB2DGatewayGroups] Gateway DP_D2D4420_Catalyst_Source_side on host smdevqa => group 0 (mirror=no) [ 11]
When performing SSD for SAP R/3 on the same client - does not working (debug.log):
[ExpandB2DGateways][entry] [2014-02-18 09:56:52] [ 11] [ExpandB2DGateways] max=4 maQueuePtr=60000000002f47b0 isRmaQueue=FALSE [ 11] [ExpandB2DImplicitGateway] implicit gateway found: DP_4420_DB_Catalyst_Source_side [ 11] [ExpandB2DImplicitGateway] gateway=DP_4420_DB_Catalyst_Source_side, daqueue length=0 [ 11] [DistributeObjsFromB2DGatewayToMAs] Distribute 0 object(s) from B2D gateway 'DP_4420_DB_Catalyst_Source_side' on host 'localhost' to MAs [ 11] [GetListOfMAsOnB2DGateway_IdxsInMAQueue] gateway=DP_4420_DB_Catalyst_Source_side [ 11] [DistributeObjsFromB2DGatewayToMAs] no devices on gateway -> SKIP [ 11] session report after B2D gateways expansion +-------------------------------------------------
[ 11] [GetTotalMAs] total MAs for group 0 (b2dOnly=FALSE): 0 [ 11] [ExpandB2DGateways] No device that could be used.
Can you help me?
02-18-2014 07:33 AM
It looks like this is your problem
"no devices on gateway"
I looked at lab cases, and found this:
02-19-2014 02:28 AM
Bob, I performed all the recommendations, but still the application does not work.
For a complete understanding of the situation - i have SOS Catalyst Store on the Windows 2008 R2 x64 Server (server1), SAP R/3 application on the Windows 2008 R2 x64 Server (server2) and Cell Manager on the HP-UX 11iv3 Server (SM).
At first time I created filesystem backup from Server2 to Server1 using SourceSide Gateway - working. This suggests compatibility of DP agents?
Then i created backup for SAP R/3 application from Server2 to Server1 using TargetSide Gateway - working, then i just change in specification type of Gateway - from TargetSide to SourceSide - received a message "no devices on gateway". Why I did not get such a message when the backup file system using SourceSide deduplication? Somewhere something not converges.
May be a best way is open a call in HP Software Support?
02-20-2014 07:54 AM
I think that opening a support case is probably the way to go now. In my opinion, this is best done from the URL
and click on "Submit a new Service Request"