Source Side deduplication for SAP R/3 Application using StoreOnce Software Catalyst Store (308 Views)
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Established Member
ravil_
Posts: 3
Registered: ‎07-18-2011
Message 1 of 6 (308 Views)

Source Side deduplication for SAP R/3 Application using StoreOnce Software Catalyst Store

Hello,

I tested StoreOnce Software Catalyst Store with  SAP R/3 integration. Server Side and Target Side deduplication is working fine, but Source Side deduplication can not start.

After starting backup session a receive message: There are no available connections on store 'D2D_Soft' (through gateway 'D2D_Soft_Source_side').

I built a similar scheme using StoreOnce VSA - Source Side deduplication for SAP R/3 Application is working.

 

Source Side deduplication with DP StoreOnce Software Catalyst Store for SAP R/3 client working or not in Data Protector (any release)?

Anyone tried it like that?

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HP Expert
Bob_Clark
Posts: 1,203
Registered: ‎08-14-2013
Message 2 of 6 (286 Views)

Re: Source Side deduplication for SAP R/3 Application using StoreOnce Software Catalyst Store

I would need to know what version of Data Protector that you are running

 

I found a similiar, but not identical issue in a lab case:

 

[Warning] From: BSM@[deleted]">BSM@[deleted] "XYZ_SQL_PROD"  Time: 11/11/2013 2:15:20 PM
 Got error: "Store does not exist." when contacting "XYZDS01" B2D device!

[Warning] From: BSM@[deleted]">BSM@[deleted] "XYZ_SQL_PROD"  Time: 11/11/2013 2:15:21 PM
 There are no available connections on store 'XYZDS01' (through gateway 'XYZDS01_ss').

 

The CM was upgraded to patch bundle 703 to resolve several issues.
Now most backups fail to connect to their respective SW deduplication store

 

DP 7.03 uses an upgraded Catalyst version (v5), which is not compatible with previous versions.
 
StoreOnceSoftware (SOS) servers, gateways and cell manager must be patched to DP 7.03, other they will not be inter-operable.
 
SOS services must be restarted after applying 7.03.
 
=============
 
There was another occurrance of this error with DP 8.1, but, this is currently unresolved
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Established Member
ravil_
Posts: 3
Registered: ‎07-18-2011
Message 3 of 6 (267 Views)

Re: Source Side deduplication for SAP R/3 Application using StoreOnce Software Catalyst Store

Hi Bob,

my environment  is DP 7.03

Cell Manager - hp-ux 11iv3

Catalyst Store Server - Windows Server 2008 R2

Client for SourceSide Dedup - Windows Server 2008 R2.

 I try to perform SSD for FileSystem Backup - running (debug.log)

 

[ExpandB2DGateways][entry] [2014-02-18 10:45:16] [ 11] [ExpandB2DGateways] max=4 maQueuePtr=60000000002f47b0 isRmaQueue=FALSE [ 11] [ExpandB2DImplicitGateway] implicit gateway found: DP_D2D4420_Catalyst_Source_side [ 11] [ExpandB2DImplicitGateway] gateway=DP_D2D4420_Catalyst_Source_side, daqueue length=0

[ 30] 2014-02-18 10:45:16 ("/sm/bsm2/brsmutil.c $Rev: 39452 $ $Date:: 2013-10-10 20:51:21":8685) A.07.00 b105 [ 11] [GetB2DGatewayGroups] Gateway DP_D2D4420_Catalyst_Source_side on host smdevqa => group 0 (mirror=no) [ 11]

 

When performing SSD for SAP R/3 on the same client - does not working (debug.log):

[ExpandB2DGateways][entry] [2014-02-18 09:56:52] [ 11] [ExpandB2DGateways] max=4 maQueuePtr=60000000002f47b0 isRmaQueue=FALSE [ 11] [ExpandB2DImplicitGateway] implicit gateway found: DP_4420_DB_Catalyst_Source_side [ 11] [ExpandB2DImplicitGateway] gateway=DP_4420_DB_Catalyst_Source_side, daqueue length=0 [ 11] [DistributeObjsFromB2DGatewayToMAs] Distribute 0 object(s) from B2D gateway 'DP_4420_DB_Catalyst_Source_side' on host 'localhost' to MAs [ 11] [GetListOfMAsOnB2DGateway_IdxsInMAQueue] gateway=DP_4420_DB_Catalyst_Source_side [ 11] [DistributeObjsFromB2DGatewayToMAs] no devices on gateway -> SKIP [ 11] session report after B2D gateways expansion +------------------------------------------------------------------- [ 11] | BMA[0] [DP_4420_DB_Catalyst_Source_side] NOTSTARTED(1) han=-1 conc=1 assigned=0 maoffs=-1 wloffs=0 connTO=-1 noLastObjTime=-1 mmd=-9 msmhan=-1 flg=0 () lport=-2 cons=F] [ 11] | BARSCRIPT (NOTSTARTED(1)) (han=-1) [ 11] | MONITOR (handle=0 flags=11 state=2) [ 11] +-------------------------------------------------------------------

[ 11] [GetTotalMAs] total MAs for group 0 (b2dOnly=FALSE): 0 [ 11] [ExpandB2DGateways] No device that could be used.

 

Can you help me?

 

 

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HP Expert
Bob_Clark
Posts: 1,203
Registered: ‎08-14-2013
Message 4 of 6 (257 Views)

Re: Source Side deduplication for SAP R/3 Application using StoreOnce Software Catalyst Store

It looks like this is your problem

 

"no devices on gateway"

 

I looked at lab cases, and found this:

 

=============

 

DP 7.03 uses an upgraded Catalyst version (v5), which is not compatible with previous versions.
 
StoreOnceSoftware (SOS) servers, gateways and cell manager must be patched to DP 7.03, other they will not be inter-operable.
 
SOS services must be restarted after applying 7.03.
 
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Established Member
ravil_
Posts: 3
Registered: ‎07-18-2011
Message 5 of 6 (248 Views)

Re: Source Side deduplication for SAP R/3 Application using StoreOnce Software Catalyst Store

Bob, I performed all the recommendations, but still the application does not work.

For a complete understanding of the situation - i have SOS Catalyst Store on the Windows 2008 R2 x64 Server (server1), SAP R/3 application on the Windows 2008 R2 x64 Server (server2) and Cell Manager on the HP-UX 11iv3 Server (SM).

 

At first time I created filesystem backup from Server2 to Server1 using SourceSide Gateway - working. This suggests compatibility of DP agents?

 

Then i created backup for SAP R/3 application from Server2 to Server1 using TargetSide Gateway - working, then i just change in specification type of Gateway - from TargetSide to SourceSide - received a message "no devices on gateway". Why I did not get such a message when the backup file system using SourceSide deduplication? Somewhere something not converges.

 

May be a best way is open a call in HP Software Support?

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HP Expert
Bob_Clark
Posts: 1,203
Registered: ‎08-14-2013
Message 6 of 6 (233 Views)

Re: Source Side deduplication for SAP R/3 Application using StoreOnce Software Catalyst Store

I think that opening a support case is probably the way to go now.  In my opinion, this is best done from the URL

 

http://support.openview.hp.com/casemanager/incident-index

 

and click on "Submit a new Service Request"

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