Re: NDMP restoration not working (265 Views)
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Valued Contributor
Syedfurquan
Posts: 361
Registered: ‎09-19-2011
Message 1 of 4 (292 Views)
Accepted Solution

NDMP restoration not working

Hello Experts,

 

I am using DP 6.21 with cell manager on DP6.21 witk all latest patches. The cell manager is on windows 2003 32bit.

I am taking my file server backup using NDMP agent having EMC celerra. My backup and restoration is working fine but now facing issues while restoring.

 

I am trying to restore some files from NDMP backup but it is not retsoring and not giving any specific error:

 

Please find the full session report below:

 

Normal] From: RSM@cell-manager1.xxxxxxxx.com""  Time: 4/9/2014 1:45:01 PM
    Restore session 2014/04/09-28 started.

[Normal] From: RMA-NDMP@cell-manager1.xxxxxxxxxxxxx.com "NAS_DRIVE-3"  Time: 4/9/2014 1:45:06 PM
    STARTING Media Agent "NAS_DRIVE-3"

[Normal] From: RMA-NDMP@cell-manager1.xxxxxxxxxxxxx.com "NAS_DRIVE-3"  Time: 4/9/2014 1:45:09 PM
    By: UMA@cell-manager1.bah.domroot.com@c80t0l0
    Loading medium from slot 3 to device c64t0l1

[Normal] From: RMA-NDMP@cell-manager1.xxxxxxxxxxx.com "NAS_DRIVE-3"  Time: 4/9/2014 1:46:07 PM
     Starting dump restore on NDMP server gibnas-main.bah.domroot.com.

[Warning] From: RMA-NDMP@cell-manager1.xxxxxxxxx.com "NAS_DRIVE-3"  Time: 4/9/2014 1:46:58 PM
    These files were not restored (Restore failed with error, or file/directory specified but not found in backup):


[Normal] From: RMA-NDMP@cell-manager1.xxxxxxxxxxx.com "NAS_DRIVE-3"  Time: 4/9/2014 1:46:58 PM
    /root_vdm_1/R_Drive/User01/CD/LOGS/CA Processing/CARC Log - CA processing 2013.xlsm

[Normal] From: RMA-NDMP@cell-manager1.xxxxxxxxxxxx.com "NAS_DRIVE-3"  Time: 4/9/2014 1:46:58 PM
    server_archive: emctar vol 1, 1 files, 524288 bytes read, 0 bytes written

[Normal] From: RMA-NDMP@cell-manager1.xxxxxxxxxxxxx.com "NAS_DRIVE-3"  Time: 4/9/2014 1:47:32 PM
    By: UMA@cell-manager1.bah.domroot.com@c80t0l0
    Unloading medium to slot 3 from device c64t0l1

[Normal] From: RMA-NDMP@cell-manager1.xxxxxxxxxx.com "NAS_DRIVE-3"  Time: 4/9/2014 1:47:51 PM
    COMPLETED Media Agent "NAS_DRIVE-3"

 

 

Anyhelp how to fix this issue...

 

Regards,

Syed

HP Expert
Bob_Clark
Posts: 1,428
Registered: ‎08-14-2013
Message 2 of 4 (273 Views)

Re: NDMP restoration not working

Please confirm what version of the Cell Server patch that you have.  From the MS-DOS prompt on the Cell Manager

 

    cd \Program Files\Omniback\bin

    bsm -ver

 

According to lab case notes, this is an identified problem, and was fixed with DPWIN_00664 ('bsm -ver' should return Build version 409)

 

Now, I looked at the patch description for this patch, and did not see anything that discussed this problem, so, if you are on the correct patch build, then you will need to open a case, and refer to QCCR2A36678, which is supposed to have fixed this problem

Valued Contributor
Syedfurquan
Posts: 361
Registered: ‎09-19-2011
Message 3 of 4 (267 Views)

Re: NDMP restoration not working

Hi Bob,

Thanks for the reply. I feel this error is coming after upgrading my patch level.  2 weeks back only I upgraded latest patches as I am facing issue in not able to import NDMP tape. As per HP support engineer upgraded the latest patches but that issue is also still remaining and new issue also came up.

Please find my current patch details as:

omnicheck -patches
Patch level         Patch description
===========================================
DPWIN_00665         Core Component
DPWIN_00664         Cell Manager Component
DPWIN_00666         Disk Agent
DPWIN_00622         NDMP Media Agent
DPWIN_00611         User Interface
DPWIN_00541(b621)   Java User Interface
Number of patches found: 6.

 

Old patch level details are as below in which I think it was working fine:

omnicheck -patches

Patch level         Patch description

===========================================

DPWIN_00634         Core Component

DPWIN_00632         Cell Manager Component

DPWIN_00620         Disk Agent

DPWIN_00622         NDMP Media Agent

DPWIN_00611         User Interface

DPWIN_00541(b621)   Java User Interface

Number of patches found: 6.

Any help will be very much appreciated.

 

Regards,

Syed

HP Expert
Bob_Clark
Posts: 1,428
Registered: ‎08-14-2013
Message 4 of 4 (265 Views)

Re: NDMP restoration not working

You will need to open a case to find out why DPWIN_00664 did not fix the problem.  It is my feeling that, despite the lab cases I read, this fix never made it into this patch

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