Re: Hp Data protector error (1130 Views)
Reply
Advisor
Mohamed_sammoud
Posts: 25
Registered: ‎10-02-2012
Message 1 of 12 (1,261 Views)

Hp Data protector error

Good morning 

 

I'am happy tobe with you in this forum. :)

 

If someone can hepl me, I am a beginner with HP Data protector, i have a error message: 

 

 

[Critical] From: backup "backup Tuesday" Time: 10/2/2012 6:00:31 AM
[61:2015] Timeout waiting for the devices to get free.
The session will terminate.

[Critical] From: backup "backup Tuesday" Time: 10/2/2012 6:00:31 AM
None of the Disk Agents completed successfully.
Session has failed.

 

 

Thank you 

Mohamed

 

 

Please use plain text.
Honored Contributor
JBasilio
Posts: 540
Registered: ‎11-25-2008
Message 2 of 12 (1,257 Views)

Re: Hp Data protector error

Hello

 

This is due device is busy for other task if you want to increase timeout please follow below steps

 

1º Edit global file C:\ProgramData\OmniBack\config\server\Options

 

2º Modify below value to desire value

 

SmWaitForDevice=600

 

# SmWaitForDevice=WaitForInMinutes

# default: 60 minutes
# This  timeout  is used  by the  Backup  Session  Manager.  The
# Backup  Session  Manager  first  tries  to get a lock  for all
# devices  that  will be used for  backup.  If a lock can not be
# obtained  for the desired  devices,  the BSM will wait for the
# specified time-out.  If it can not get a lock for the devices,
# the  backup  session  will fail.  If dynamic  is used then the
# Backup  Session  Manager  tries to get a lock for the  minimum
# number   of   devices    used   for   backup.   In    general,
# SmWaitForDevice  is used as a time-out for different  kinds of
# queuing (queuing for lock, license etc.).

 

3º Restart DP services.

Please use plain text.
Advisor
Mohamed_sammoud
Posts: 25
Registered: ‎10-02-2012
Message 3 of 12 (1,253 Views)

Re: Hp Data protector error

Thank you sir for your response , but when i execute a backup every time the job seek the slot 21 (actually this slot is empty), normally this job seek the slot n°2.

 

I don't understand What is the problem? :(  knowing the job works well last week.

 

Any idea please.

 

[Normal] From: backup "drive1" Time: 10/2/2012 1:49:36 PM
STARTING Media Agent "drive1"

[Warning] From: backup "" Time: 10/2/2012 1:49:39 PM
___________________________________________________________________
Mount request for any medium (blank or without protection):
Device : drive1
Host : backup
Slot : 21

 

 

Best regards

Mohamed

Please use plain text.
Honored Contributor
JBasilio
Posts: 540
Registered: ‎11-25-2008
Message 4 of 12 (1,248 Views)

Re: Hp Data protector error

Hello

 

If you see the message DP is requesting a blank or unprotected tape into slot 21, Why?

 

That is simple all your tape into library are full or protected for this reason DP ask for a  free tape into free slot. Please check that you have free tapes available.

Please use plain text.
Advisor
Mohamed_sammoud
Posts: 25
Registered: ‎10-02-2012
Message 5 of 12 (1,246 Views)

Re: Hp Data protector error

Hi again

 

How to check this?  it's possible to format or deactivate the protection?

 

[URL=http://www.hostingpics.net/viewer.php?id=993726tape.jpg][IMG]http://img15.hostingpics.net/pics/99372...

 

Regards

 

Mohamed

Please use plain text.
Honored Contributor
JBasilio
Posts: 540
Registered: ‎11-25-2008
Message 6 of 12 (1,239 Views)

Re: Hp Data protector error

Hi

 

Recycling a Medium
You recycle (unprotect) media when you want to remove the data protection for all backed up data on the media, thus allowing Data Protector to overwrite the media during one of the next backups. Recycling does not actually change data on the medium; it only tells Data Protector that this data is not protected anymore.

Important
Recycling removes protection of all objects on a medium. This also includes data from the same object and session that resides on other media.

The Recycle operation is not available for media in free pools.

Steps
In the Context List, click Devices & Media.

In the Scoping Pane, expand Media and click Pools. A list of configured media pools is displayed in the Results Area.

Double-click the media pool that has the medium that you want to recycle.

Right-click the target medium name and then click Recycle. You can also select multiple media at the same time using Ctrl or Shift keys.

When the operation is completed, the protection of the medium is set to None.

Please use plain text.
Advisor
Mohamed_sammoud
Posts: 25
Registered: ‎10-02-2012
Message 7 of 12 (1,218 Views)

Re: Hp Data protector error

[ Edited ]

Good morning 

 

I did all steps ,but the same issue still exist

 

The actual configuration in DP:

 

- 2 backup for Oracle is configured: one for the first database et one for the second database. every day the two backup work fine but a error msg appear friday in thye second database.

 

please find print screen below.

Any idea please

 

http://www.imagup.com/data/1164005488.html

 


 

 

Best regards

Mohamed

Please use plain text.
Frequent Advisor
pankaj gupta delhi
Posts: 73
Registered: ‎02-17-2009
Message 8 of 12 (1,195 Views)

Re: Hp Data protector error

you can assign a tap forcefully, here is the below steps -

 

click on the backup specification -->    on right side panel ----select destination tab ----select the backup device -- select the drive-- click on propertu button -- select the media pool----add the tape by clcik on add button -- clcik on ok .

 

Please use plain text.
Advisor
Mohamed_sammoud
Posts: 25
Registered: ‎10-02-2012
Message 9 of 12 (1,159 Views)

Re: Hp Data protector error

Hi again

 

I modified HP data protector as you indicated above, but the same issue still exist; the first backup work fine but the second no work.

 

i don't understand What is the warning message and the error: 4

 

You can find a new print screen below....

 

Any idea please 

 

http://www.imagup.com/data/1164460238.html

 

Best regards

Sammoud Mohamed

Please use plain text.
Honored Contributor
JBasilio
Posts: 540
Registered: ‎11-25-2008
Message 10 of 12 (1,130 Views)

Re: Hp Data protector error

Hi Mohamed

 

The issue is related to tape protection, please provide me details below when error happen again.

 

omnimm -list_pool -detail

 

omnimm -list_pool "poolname" -detail for the pool which is used for backup.

 

 

Please use plain text.
Advisor
Mohamed_sammoud
Posts: 25
Registered: ‎10-02-2012
Message 11 of 12 (1,108 Views)

Re: Hp Data protector error

[ Edited ]

Dear Basilio 

 

You can find all log files in attachment .

 

Just for youn information: we have 2 oracle backup, the first work fine but the second no.

 

Best regards

Mohamed

Please use plain text.
Honored Contributor
JBasilio
Posts: 540
Registered: ‎11-25-2008
Message 12 of 12 (1,059 Views)

Re: Hp Data protector error

Hello

 

I can see two several problems in your pool definitions.

 

1º Teh major part of tapes are in fair status. (Yellow Color) It due tapes has more than 250 overwrites or 36 months.

 

Please change pool properties for to increase those values and tapes will back to green color.

 

Pool properties condition tab.

 

In this page, media condition factors of the media pool are specified.

Media condition factors define how long media are reliable for backup. Based on these factors, Data Protector changes the condition of media from good to fair or poor. The condition factors are set for the entire media pool, not for each medium.

 

 

The most important you have several pool per day, quarter, week.....the major part of these pools just have one tape available.

 

I reccommend to you use just one pool or configure current pools for to use free pools feature, please check Concepts.pdf guide chapter 3 media management and devices for to understand how tape are selected for backup. This is a concept issue not a bug so difficult to help without to see the live confiuration.

 

Please provide me last backup session report that failed and which pool is configured for to use in this backup.....

 

Did you get mount request at the begining of backup or in teh middle?

 

 

Please use plain text.
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation