Re: Dataprotector 7.0 Hyper-v 2012 (2227 Views)
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oso
Occasional Advisor
oso
Posts: 10
Registered: ‎12-05-2011
Message 1 of 11 (3,671 Views)

Dataprotector 7.0 Hyper-v 2012

Hello guys, I have a problem with DP 7.0 and Hyper-v cluster on windows 2012, everything is configured as in guide, but when I want to make backup definition I have get warning 12:8019 

 

It was not possible to do a configuration check for the Virtual Environment Protector client.

Please check the following options:
1. Check if your client login credentials are set up correctly
2. In case of a Hyper-V cluster check that all clients are imported with correct login credentials using the domain and user (DOMAIN\User)
3. Check if you have imported a client, which is not a 'VMware vCenter' or 'Hyper-V' server
4. Check if the Data Protector Inet service is running and that the service is running with the appropriate permission rights
5. Check if your firewall is configured correctly, a client host is down or a network link is disconnected

 

Cell manager is on windows 2008 sp2 x8664, clients on cluster nodes is installed in cluster aware mode, running under user account, virtual environment integration is on cell manager, VSS clients installed correctly on all machines in cluster and cell manger also. Service accounnt for dp client is local admin on nodes and cell manager.  

oso
Occasional Advisor
oso
Posts: 10
Registered: ‎12-05-2011
Message 2 of 11 (3,664 Views)

Re: Dataprotector 7.0 Hyper-v 2012

[ Edited ]

Hi I have little progres with my problem, i have installed Virtual Integration on another 2008 R2 server and now I 'am able to configure bakup but after I have start my backup, I recieve this errors

 

[Major] From: OB2BAR_VSSBAR@vvv.fff.local "HyperV" Time: 8/30/2012 1:37:54 PM
[145:346] Could not find VSS Hardware Provider for volume 'C:\ClusterStorage\volume1\'.

[Major] From: OB2BAR_VSSBAR@vvv.fff.local "HyperV" Time: 8/30/2012 1:37:54 PM
Cannot perform backup of:
'/Microsoft Hyper-V VSS Writer/Virtual Machines/Backup Using Child Partition Snapshot\TEST',
which contains data in:
C:\ClusterStorage\volume1\vmstore\TEST\Virtual Machines\84EED7DF-030B-466D-9BBE-2C0352AF77CA.xml
C:\ClusterStorage\volume1\vmstore\TEST\Virtual Hard Disks\TEST.vhdx

[Major] From: OB2BAR_VSSBAR@vvv.fff.local "HyperV" Time: 8/30/2012 1:37:54 PM
There is no data to be backed up.

[Major] From: OB2BAR_VSSBAR@vvv.fff.local "HyperV" Time: 8/30/2012 1:38:30 PM
Backup failed.

 

Why there is statemant about hw provider, i have configure to use software vss provider, volumes are on P4500 SAN, HP DSM Mpio installed but AASM manager not installed because instalation not run on windows 2012 core servers

Trusted Contributor
rgb99
Posts: 176
Registered: ‎11-06-2007
Message 3 of 11 (3,645 Views)

Re: Dataprotector 7.0 Hyper-v 2012

Update to 7.01. Some fixes include:

Change Request: QCCR2A38964
Support for Windows 2012 Server Hyper-V incremental
feature is not available with Data Protector.

Change Request: QCCR2A38967
Support for backup and restore operations on Windows
2012 Server de-duplicated volumes is not available with
Data Protector.
oso
Occasional Advisor
oso
Posts: 10
Registered: ‎12-05-2011
Message 4 of 11 (3,616 Views)

Re: Dataprotector 7.0 Hyper-v 2012

Hi i will, try to patch it but it seems some problem with VSS service during backup, volulume is locked on second node but quest is on first node this is in Event log

 

og Name: Application
Source: VSS
Date: 31.8.2012 10:50:41
Event ID: 8194
Task Category: None
Level: Error
Keywords: Classic
User: N/A

 

 

Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.
. This is often caused by incorrect security settings in either the writer or requestor process.

Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {74354580-8816-41b1-83b0-cd791ee60b42}

Trusted Contributor
rgb99
Posts: 176
Registered: ‎11-06-2007
Message 5 of 11 (3,600 Views)

Re: Dataprotector 7.0 Hyper-v 2012

I'm sure you saw this link already but here's some info on that error: http://technet.microsoft.com/en-us/library/cc734235(v=ws.10)
oso
Occasional Advisor
oso
Posts: 10
Registered: ‎12-05-2011
Message 6 of 11 (3,527 Views)

Re: Dataprotector 7.0 Hyper-v 2012

Hi after I have apllied patch 7.01 it start working, but som problems occured again, vepa integration no longer working, onky VSS backup is functional

Occasional Visitor
Nuno Maia
Posts: 3
Registered: ‎07-18-2008
Message 7 of 11 (3,142 Views)

Re: Dataprotector 7.0 Hyper-v 2012

I dont find update 7.01 to 7.0 for windows... only patch's to apply both version... I have the same problems with Hyper-v 2012 cluster :(

 

nuno.maia@ogma.pt

Trusted Contributor
rgb99
Posts: 176
Registered: ‎11-06-2007
Message 8 of 11 (3,127 Views)

Re: Dataprotector 7.0 Hyper-v 2012

The 7.01 update is essentially a patch bundle named DPWINBDL_00701.EXE.

You may download it from http://support.openview.hp.com/selfsolve/patches
Occasional Visitor
ssv1907ssv
Posts: 2
Registered: ‎02-19-2013
Message 9 of 11 (3,011 Views)

Re: Dataprotector 7.0 Hyper-v 2012

Hey guys! Has anyone solved the problem?

 

[Major] From: OB2BAR_VSSBAR@rumohv0201.rosinter.ru "MSVSSW"  Time: 20.02.2013 7:12:09

[145:346]   Could not find VSS Hardware Provider for volume 'C:\ClusterStorage\volume1\'.

 

[Major] From: OB2BAR_VSSBAR@rumohv0201.rosinter.ru "MSVSSW"  Time: 20.02.2013 7:12:09

      Cannot perform backup of:

            '/Microsoft Hyper-V VSS Writer/Virtual Machines/Backup Using Child Partition Snapshot\MARQUIS',

      which contains data in:

            C:\ClusterStorage\volume1\MARQUIS\Virtual Machines\DA4248DF-9054-4AD9-8D1C-AF91F065AF60.xml

            C:\ClusterStorage\volume1\MARQUIS\Virtual Hard Disks\MARQUIS-01.vhdx

            C:\ClusterStorage\volume1\MARQUIS\Snapshots\DA4248DF-9054-4AD9-8D1C-AF91F065AF60-BackupSnapshot.xml

            C:\ClusterStorage\volume1\MARQUIS\Virtual Hard Disks\MARQUIS-01-ChildVhd.avhdx

 

Backup to the same cluster 2K8 successful. Why despite the fact that the settings should be used software VSS provider, Dataprotector 7.1 persistently tries used hardware VSS provider!!!

 

This is log W2K8 Cluster Hyper-V

 

[Normal] From: OB2BAR_VSSBAR@rumohv0102.rosinter.ru "MSVSSW"  Time: 20.02.2013 2:34:59

      Entering Shadow Copy Set creation phase.

 

[Normal] From: OB2BAR_VSSBAR@rumohv0102.rosinter.ru "MSVSSW"  Time: 20.02.2013 2:34:59

      Volume 'C:\ClusterStorage\Volume1\' was successfully added to Shadow Copy Set with the following provider:

           Provider type:           System

           Provider name:           Microsoft Software Shadow Copy provider 1.0

           Provider version:        1.0.0.7

 

[Normal] From: OB2BAR_VSSBAR@rumohv0102.rosinter.ru "MSVSSW"  Time: 20.02.2013 2:34:59

      Volume 'C:\' was successfully added to Shadow Copy Set with the following provider:

           Provider type:           System

           Provider name:           Microsoft Software Shadow Copy provider 1.0

           Provider version:        1.0.0.7

 

[Normal] From: OB2BAR_VSSBAR@rumohv0102.rosinter.ru "MSVSSW"  Time: 20.02.2013 2:35:19

      Creating Volume Shadow Copies.

 

[Normal] From: OB2BAR_VSSBAR@rumohv0102.rosinter.ru "MSVSSW"  Time: 20.02.2013 2:40:23

      Operation is still in progress. Waiting to complete...

Occasional Visitor
ssv1907ssv
Posts: 2
Registered: ‎02-19-2013
Message 10 of 11 (3,009 Views)

Re: Dataprotector 7.0 Hyper-v 2012

Solved via Upgrade Clients to 7.1
Frequent Advisor
jmquesadarivel
Posts: 38
Registered: ‎07-16-2010
Message 11 of 11 (2,227 Views)

Re: Dataprotector 7.0 Hyper-v 2012

Same Issue here.

 

[Normal] From: OB2BAR_VSSBAR@cloudprodu03.cloud.priv "HyperV" Time: 7/22/2013 10:30:43 AM
Exiting Shadow Copy Set creation phase.

[Major] From: OB2BAR_VSSBAR@cloudprodu03.cloud.priv "HyperV" Time: 7/22/2013 10:30:44 AM
[145:575] Writer 'Microsoft Hyper-V VSS Writer' failed to prepare files for backup:
Reported state: VSS_WS_FAILED_AT_PREPARE_SNAPSHOT
Expected state: VSS_WS_WAITING_FOR_BACKUP_COMPLETE
Failure code: VSS_E_WRITERERROR_RETRYABLE

[Major] From: OB2BAR_VSSBAR@cloudprodu03.cloud.priv "HyperV" Time: 7/22/2013 10:30:44 AM
Cannot perform backup of:
'/Microsoft Hyper-V VSS Writer/Virtual Machines/Backup Using Child Partition Snapshot\Acobo_01',
which contains data in:
C:\ClusterStorage\FAcobo01\Acobo_01\Virtual Machines\5E2D607F-5623-4621-B672-88CE5E0EB790.xml
C:\ClusterStorage\FAcobo01\Acobo_01\WIN2003R2SP2SE32.vhdx
C:\ClusterStorage\FAcobo01\Acobo_01\Snapshots\5E2D607F-5623-4621-B672-88CE5E0EB790-BackupSnapshot.xml
C:\ClusterStorage\FAcobo01\Acobo_01\WIN2003R2SP2SE32-ChildVhd.avhdx

[Major] From: OB2BAR_VSSBAR@cloudprodu03.cloud.priv "HyperV" Time: 7/22/2013 10:30:44 AM
There is no data to be backed up.

[Major] From: OB2BAR_VSSBAR@cloudprodu03.cloud.priv "HyperV" Time: 7/22/2013 10:30:45 AM
Backup failed.

[Normal] From: OB2BAR_VSSBAR@cloudprodu03.cloud.priv "HyperV" Time: 7/22/2013 10:30:47 AM
Deleting Volume Shadow Copies and releasing the volumes.

 

 

I do have agent on version 7.01, still get the same error.

 

any other ideas?

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