DataProtector 6.20 report Look up Schedule problem

[boki]

Hi,

I've upgraded DP from 6.11 to 6.20 (patch DPWINBDL_00621.EXE is applied) and there is a problem with Look Up Schedule report.

It is not showing schedule time.

It looks like this:
C:\Documents and Settings\Administrator>omnirpt -report lookup_sch -schedule 1
Look up Schedule

Cell Manager: mgmt
Creation Date: 5.2.2012 19:00:31

 Specification          Mode       Schedule Time        Type
_____________________________________________________________________
 Arhiva_HpL3000_dnevni  incr       -                    Backup
 Sap3_usr_sap_PRD_Onlin incr       -                    Backup
 Sap4_old_usr_sap_trans full       -                    Backup
 SAP_usr_sap_Online     incr       -                    Backup

Is there a solution for this problem?

Thx! 

Boki

[Sebastian.Koehler]

Seems to be a bug, but this is working on my installation. I've a fixed GUI running and this includes some of the reporting libraries. Ask the support for the fix QCCR2A35525.

C:\>omnirpt -report lookup_sch -schedule 1
Look up Schedule

Cell Manager: server.domain
Creation Date: 06.02.2012 08:45:31

Specification Mode Schedule Time Type
_____________________________________________________________________
FS_Backup incr 07.02.2012 02:00:00 Backup

C:\>omnicheck -patches
Patch level Patch description
===========================================
DPWIN_00536(b621) Core Component
DPWIN_00536(b621) Core of Integrations component
DPWIN_00535(b621) Cell Manager Component
DPWIN_00538(b621) Disk Agent
DPWIN_00539(b621) NDMP Media Agent
DPWIN_00537(b621) User Interface
DPWIN_00540(b621) Automatic Disaster Recovery Module
DPWIN_00551(b621) English Documentation (Guides, Help)
QCCR2A35525_TM1, Patch QCCR2A35525 admin.dll Test Binary
QCCR2A35525_TM1, Patch QCCR2A35525 backup.dll Test Binary
QCCR2A35525_TM1, Patch QCCR2A35525 clients.dll Test Binary
QCCR2A35525_TM1, Patch QCCR2A35525 copy.dll Test Binary
QCCR2A35525_TM1, Patch QCCR2A35525 database.dll Test Binary
QCCR2A35525_TM1, Patch QCCR2A35525 instrest.dll Test Binary
QCCR2A35525_TM1, Patch QCCR2A35525 manager.exe Test Binary
QCCR2A35525_TM1, Patch QCCR2A35525 mom.exe Test Binary
QCCR2A35525_TM1, Patch QCCR2A35525 monitor.dll Test Binary
QCCR2A35525_TM1, Patch QCCR2A35525 report.dll Test Binary
QCCR2A35525_TM1, Patch QCCR2A35525 restore.dll Test Binary
QCCR2A35525_TM1, Patch QCCR2A35525 users.dll Test Binary
QCCR2A35623_TM1 vepalib_vmware.dll Test Binary
QCCR2A35623_TM1 vepa_bar.exe Test Binary
QCCR2A35623_TM1 vepa_util.exe Test Binary
DPWIN_00546(b621) Virtual Environment Integration
DPWIN_00550(b621) StoreOnce software deduplication
Number of patches found: 25.

Regards,
Sebastian

[boki]

Hi,

Thanks for the info!

I'll give it a try and post back the result.

BR,

Boki

[boki]

Hi,

I've installed the patch , but no luck.

I have opend case with support.

Thanks!

BR,

Boki

[Sebastian.Koehler]

Can you please confirm. Did you replace the binaries on the CS, where the omnirpt is run? Does your omnicheck -patches look similar to the one I posted?

Regards,

Sebastian

[boki · Accepted solution]

Hi,

Yes, I have replaced the binaries on the CS and the omnicheck -patches was similar to yours.

This is what I got from support:

"The issue you have is true only in the condition where the omnirpt is used on the cell manager, and the cell manager itself is 32bit windows 2003."

And I got this patch - QCCR2A32522_TM1.zip

This patch resolved the problem.

Thank you for your help!

BR,

Boki