12-03-2013 02:18 AM - edited 12-03-2013 02:25 AM
I have problem with license for Data protector 6.2 on Linux.
I had one DP 6.2 Cell Manager installed on SUSE linux 11 SP1 and D2D bacup system whith iSCSI. After D2D system was crashed, I attach Storage Once MSL-4048 to Cell Manager and reinstall system, because SUSE linux 11 SP1 not find Storage Once MSL-4048 in P-212 Array and I lost all backup data. I install SUSE linux 11 SP3, and DP6.2 n a clean sisemu but got problems with licenses. I have "Cell Manager & Single Drive for Windows / NetWare / Linux" and "Drive Extension for Windows / NetWare / Linux" but system require "Cell Manager for all platforms" and "Drive Extension for SAN / all platforms". Why ?!!!
"omnicc -password_info" and "omnicc -check_licenses -detail" in attach
12-03-2013 04:26 AM
I *think* the problem is due to non-recgnition of the platform (uname -a string).
You seem to have a newer kernel with SP3 (3.0??) as opposed to 2.6x with SP1 earlier.
IIRC, 3.0 Kernel support was delivered later with a patch....have you patched the 6.20 with all the latest patches including the bundle 6.21?
If so, log a support call, support should be able to deliver you a fix.
12-03-2013 07:44 PM
Thank you. That's what I have. I installed the patch 6.21 but they do not help. Same thing in DP7.0. Tech Support, unfortunately, has already ended. I would change the platform.