Data Protector issues with Exchange 2010 DAG (463 Views)
Reply
Occasional Visitor
AndrewAU
Posts: 2
Registered: ‎04-15-2014
Message 1 of 5 (463 Views)

Data Protector issues with Exchange 2010 DAG

[ Edited ]

Hi All, we are having some issues with DP 7.03 on our Exchange 2010 DAG.

Here are some logs. We have checked all VSS writes and they are good.

 

[Normal] From: OB2BAR_E2010_BAR@XXXXX "MS Exchange 2010 Server" Time: 16/04/2014 8:49:17 AM
Initializing DP VSS Interface.

[Normal] From: OB2BAR_E2010_BAR@XXXXX "MS Exchange 2010 Server" Time: 16/04/2014 8:49:17 AM
Starting backup using DP VSS Interface.

[Normal] From: OB2BAR_VSSBAR@XXXXX "MS Exchange 2010 Server" Time: 16/04/2014 8:49:17 AM
Performing Full Backup.

[Normal] From: OB2BAR_VSSBAR@XXXXX "MS Exchange 2010 Server" Time: 16/04/2014 8:49:17 AM
Connecting to Volume Shadow Copy Service.

[Normal] From: OB2BAR_VSSBAR@XXXXX "MS Exchange 2010 Server" Time: 16/04/2014 8:49:17 AM
Gathering Writer Metadata.

[Normal] From: OB2BAR_VSSBAR@XXXXX "MS Exchange 2010 Server" Time: 16/04/2014 8:49:21 AM
Entering Shadow Copy Set creation phase.

[Major] From: OB2BAR_VSSBAR@XXXXX "MS Exchange 2010 Server" Time: 16/04/2014 8:49:21 AM
Backup failed.

[Major] From: OB2BAR_E2010_BAR@XXXXX "MS Exchange 2010 Server" Time: 16/04/2014 8:49:58 AM
Error occured while executing backup for component mailboxdatabase(523225b9-884a-479d-b4bc-aa6c3c8eca23).

 

 

Any ideas?

HP Expert
Bob_Clark
Posts: 1,422
Registered: ‎08-14-2013
Message 2 of 5 (390 Views)

Re: Data Protector issues with Exchange 2010 DAG

I could find nothng in either lab cases or the Knowledgebase on this behavior.

 

On your Exchange server 'XXXXX', please check your Application event log and your system event log for any errors posted near the time of the backup error, 16/04/2014 8:49:58 AM

 

I suspect that, unless someone else on the Forum has seen this, you will probably need to open a case with the Response Center

Occasional Visitor
AndrewAU
Posts: 2
Registered: ‎04-15-2014
Message 3 of 5 (383 Views)

Re: Data Protector issues with Exchange 2010 DAG

Thanks Bob

 

Thats the thing can't find any errors on the Exchange server. We'll get a case raised. I'll post back if we find a result.

Occasional Visitor
smarty1990
Posts: 1
Registered: ‎04-30-2014
Message 4 of 5 (347 Views)

Re: Data Protector issues with Exchange 2010 DAG

Hi,

 

Im Also having the same issue in our organisation,if u got the answer please assist me

Super Advisor
ThierryT
Posts: 304
Registered: ‎06-05-2009
Message 5 of 5 (290 Views)

Re: Data Protector issues with Exchange 2010 DAG

has it worked before?

 

After "Entering Shadow Copy Set creation phase"...it should have started to pick the Mailboxes. Something wrong there...

 

can you list the mailboxes using PS in the exchange box?

The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.