Re: DP6.20 upgrade to DP6.21 (418 Views)
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Advisor
Anoopkumarp
Posts: 27
Registered: ‎03-07-2012
Message 1 of 4 (427 Views)
Accepted Solution

DP6.20 upgrade to DP6.21

HI support,

 

Could ypu please help me on upgrading DP6.20 to DP 6.21

 

1. Do I need to apply only the DP6.21 patch bundle.

2.Is there any issues reported with DP 6.21

3.Do I need to apply any patches after this

4.Is there any integration issues with DP 6.21

 

Thanks

Anoop

Honored Contributor
Sebastian.Koehler
Posts: 1,157
Registered: ‎02-27-2007
Message 2 of 4 (423 Views)

Re: DP6.20 upgrade to DP6.21

1. Install the b621 patch bundle and the documentation patch afterwards and you're done. Apply patch bundle + docs patch to install server for Windows/UNIX if existing. Can be downloaded from SSO portal.
2. Yes, refer to known issues in SSO portal. Fixes for the most nasty issues are available on a per request basis.
3. Only the docs patch. See #1
4. See #2

Regards,
Sebastian
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Advisor
Anoopkumarp
Posts: 27
Registered: ‎03-07-2012
Message 3 of 4 (421 Views)

Re: DP6.20 upgrade to DP6.21

DO I need a valid SAID for this mY support expired on jan 31st..how to access SSO portal

Honored Contributor
Sebastian.Koehler
Posts: 1,157
Registered: ‎02-27-2007
Message 4 of 4 (418 Views)

Re: DP6.20 upgrade to DP6.21

Yes, a valid SAID is required to access http://support.openview.hp.com and download patches and request fixes. HP offers "back to service" in such situations. Contact your partner/or HP sales for a quotation.

Regards,
Sebastian
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