12-04-2013 09:06 AM - edited 12-04-2013 09:06 AM
Data Protector is hosting an Online Expert Day on January 16th, 2014! Mark this on your calendars!
If you are a customer with a support contract, then we would like to invite you to join us in the Data Protector Support Customer Forum on January 16th when HP product Experts will be online for 9 hours to answer any questions regarding the following topic:
HP Data Protector 8.1
On November 21st, HP announced HP Data Protector 8.1. This version of Data Protector is expected to be available in January, 2014. All customers who upgrade to Data Protector 8.1 will be required to get new license keys. The keys will be determined by the products listed on the organization’s active Support Agreement ID (SAID). In addition, this version of Data Protection includes:
- Integration with SAP HANA
- Improvements for bare metal restore (Enhanced Automated Disaster Recovery)
- Priority-based scheduler extensive platform integration and more.
- Additional platform support coverage
What is an Online Expert Day?
Online Expert Day is an event when HP product, R&D, and Support team members and other employees join our online forums to answer your toughest technical questions. Online Expert Days give you a chance to talk directly with the HP Experts.
How does the Online Expert Day event work?
Starting on January 16th at 10:00 AM Central European Time (01:00 AM Pacific Standard Time /
04:00 AM Eastern Standard Time / 5:00 PM China Standard Time), log in to the Data Protector Support Customer Forum and post your questions. The Online Expert Day will end on January 16th at 7:00 PM Central European Time (10:00 AM Pacific Standard Time / 1:00 PM Eastern Standard Time / January 17th, 02:00 AM China Standard Time).
HP Experts will be online for 9 hours in the forum and will do their best to answer your questions. They may need to get some more information from you so please check the box "email me when someone replies". An online conversation will be born!
To participate, you do need access to the Data Protector Support Customer Forum.
If you don’t have access, please add your Support Agreement ID (SAID) to your HP Passport profile and log in again.
If you have a valid support contract and are still experiencing issues, please send an email to firstname.lastname@example.org.
For more information on our Support Customer Forums and how to add your Support Agreement ID (SAID) to your HP Passport profile, please click here.
If you have questions regarding the Online Expert Day event, please reply to this message.
We look forward to your attendance and your questions!
HP Software Online Support Services
01-15-2014 11:32 PM