where is everything? (366 Views)
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Valued Contributor
Timothy P. Jackson
Posts: 339
Registered: ‎12-06-2002
Message 1 of 4 (366 Views)

where is everything?

I am kind of frustrated...

 

Yes i knew this was coming but i thought it was suppose to be easier.

 

The old ITRC site URL was very easy to remember.... Is the new URL really https://h30499.www3.hp.com?

 

Where do I go to download patches?

 

Where do i find my support agreements that were linked to my old ITRC login

 

How do I post a new question on the forums or even search the forums.

 

Is there a Map that explains all of this?

 

I am sure that it will take some getting use to but if someone can help me with the basics i would sure appreciate it!

 

Thanks,

Tim

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Valued Contributor
Timothy P. Jackson
Posts: 339
Registered: ‎12-06-2002
Message 2 of 4 (357 Views)

Re: where is everything?

Ok, so I was able to find the board I was looking for, but it took me a while.

 

Still wondering where every thing else is?

 

The Patch database is extremely important to me as well as my SAID numbers!

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Community Manager
Kevin_Paul
Posts: 943
Registered: ‎09-16-2005
Message 3 of 4 (347 Views)

Re: where is everything?

Tim - keep in mind this is only the community/forums - this is not the replacement for the entire IT Resource Center.

 

We're actually in the middle of the transition to the new HP Support Center this morning - it should be completed within a few hours.

 

Once that's done, the URL you'll want to remember is http://www.hp.com/go/hpsc

 

You'll find patches, support agreements, chat, etc. all from that new support portal.

I work for HP.
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Acclaimed Contributor
Dennis Handly
Posts: 24,746
Registered: ‎03-06-2006
Message 4 of 4 (328 Views)

Re: where is everything?

>Is there a Map that explains all of this?

 

Here is a message that gives the new tree:

http://h30499.www3.hp.com/t5/Community-Feedback-Suggestions/New-Forum-Locations-by-ITRC-Tree/td-p/48...

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