Re: using this site seems impossible (250 Views)
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Occasional Contributor
Dennis Gurgul
Posts: 9
Registered: ‎06-01-2011
Message 1 of 2 (268 Views)

using this site seems impossible

I used to   use itrc and need to get to places like Patches and the CMU (Cluster Management Utility) discussion forum.  I've tried searching, submitting a support request, looking at discussion board selections.  I have NO idea how to find the kind of information I used to have access to via itrc and am unable to proceed with my work.  After entering my logon name and password I was told I need an SAID, so I entered the SAID for 88 of the CMU licenses we  purchased.  But this site still does not let me get anywhere.  Please help.  dgurgul@partners.org

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Community Manager
Kevin_Paul
Posts: 953
Registered: ‎09-16-2005
Message 2 of 2 (250 Views)

Re: using this site seems impossible

Dennis - it sounds like your issue is related to the HP Support Center portal - here are a few links that may help you out.

 

http://h20565.www2.hp.com/portal/site/hpsc/template.PUBLIC_SPF_GLOBAL_HELP/  (HPSC help page)

 

http://h20565.www2.hp.com/portal/site/hpsc/public/scm/help  (Support Case Manager help page)

 

http://h20565.www2.hp.com/portal/site/hpsc/public/help/contactHP/questions  (Submit a request for assistance for HPSC)

I work for HP.
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