Re: Unable to navigate to Contact Options of My Preferences (507 Views)
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Esteemed Contributor
James Leatherman
Posts: 543
Registered: ‎06-05-2008
Message 1 of 3 (606 Views)
Accepted Solution

Unable to navigate to Contact Options of My Preferences

When I try to update my Contact Options (https://hppregstg.passport.hp.com/hppcf/modifyuser.do?hpappid=LITHIUM-2&applandingpage=http%3A//h305... in the My Prefererences section (http://h30499.www3.hp.com/t5/user/myprofilepage/tab/personal-profile) of My Profile (http://h30499.www3.hp.com/t5/user/viewprofilepage/user-id/1103247), I am prompted to log into HP Passport a second time. 

 

Unfortunately, it does not accept the credentials I used to log into HP Passport the first time.

 

Is this due to a bad URL for Contact Options?

Acclaimed Contributor
Dennis Handly
Posts: 25,198
Registered: ‎03-06-2006
Message 2 of 3 (600 Views)

Re: Unable to navigate to Contact Options of My Preferences

[ Edited ]

I mentioned this problem before.  It still happens.  I'm using firefox.

http://h30499.www3.hp.com/t5/Community-Feedback-Suggestions/How-I-update-my-forum-propfile-I-do-not-...

 

It seems the only way to change it is wait until your password expires?  Or enter it from other location?

 

>Is this due to a bad URL for Contact Options?

 

It looks like it.  There is a URL there that works.

Esteemed Contributor
James Leatherman
Posts: 543
Registered: ‎06-05-2008
Message 3 of 3 (507 Views)

Re: Unable to navigate to Contact Options of My Preferences

I believe it was a bad URL, and it has since been corrected.
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