Re: Unable to navigate to Contact Options of My Preferences (521 Views)
Reply
Esteemed Contributor
James Leatherman
Posts: 543
Registered: ‎06-05-2008
Message 1 of 3 (620 Views)
Accepted Solution

Unable to navigate to Contact Options of My Preferences

When I try to update my Contact Options (https://hppregstg.passport.hp.com/hppcf/modifyuser.do?hpappid=LITHIUM-2&applandingpage=http%3A//h305... in the My Prefererences section (http://h30499.www3.hp.com/t5/user/myprofilepage/tab/personal-profile) of My Profile (http://h30499.www3.hp.com/t5/user/viewprofilepage/user-id/1103247), I am prompted to log into HP Passport a second time. 

 

Unfortunately, it does not accept the credentials I used to log into HP Passport the first time.

 

Is this due to a bad URL for Contact Options?

Acclaimed Contributor
Dennis Handly
Posts: 25,274
Registered: ‎03-06-2006
Message 2 of 3 (614 Views)

Re: Unable to navigate to Contact Options of My Preferences

[ Edited ]

I mentioned this problem before.  It still happens.  I'm using firefox.

http://h30499.www3.hp.com/t5/Community-Feedback-Suggestions/How-I-update-my-forum-propfile-I-do-not-...

 

It seems the only way to change it is wait until your password expires?  Or enter it from other location?

 

>Is this due to a bad URL for Contact Options?

 

It looks like it.  There is a URL there that works.

Esteemed Contributor
James Leatherman
Posts: 543
Registered: ‎06-05-2008
Message 3 of 3 (521 Views)

Re: Unable to navigate to Contact Options of My Preferences

I believe it was a bad URL, and it has since been corrected.
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.