Re: Old forum profile move to the new forum profile (237 Views)
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Frequent Visitor
Robert-Jan
Posts: 4
Registered: ‎05-22-2010
Message 1 of 2 (261 Views)

Old forum profile move to the new forum profile

Dear readers,

 

I did a move from my old account BR148616, and yes my support details are indeed moved, but my forum details did not :(

 

Could someone help to restore my old forum detail into my new account?

 

old

http://h30499.www3.hp.com/t5/user/viewprofilepage/user-id/173523

 

new

http://h30499.www3.hp.com/t5/user/viewprofilepage/user-id/397573

 

Thanks in advanced.

Robert-Jan Goossens

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Community Manager
Kevin_Paul
Posts: 943
Registered: ‎09-16-2005
Message 2 of 2 (237 Views)

Re: Old forum profile move to the new forum profile

Robert - this happened as there were two different email addresses associated with these two accounts (one from gmail and the other from a cpx domain).

 

But I've associated your HP Passport account with the account that contained all of your past contributions - please let me know if there's anything else I can help out with.

I work for HP.
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