Re: New Forum Locations by ITRC Tree (2427 Views)
Acclaimed Contributor
Dennis Handly
Posts: 25,281
Registered: ‎03-06-2006
Message 76 of 102 (2,614 Views)

Re: New Forum Locations by ITRC Tree

[ Edited ]

>I started using Google and the "site:hp.com" advanced search feature.

 

Just change to: site:h30499.www3.hp.com

 

>1: Ability to filter search results by their date posted. 

 

Only in units of day, week, month, year or all.  :-(

 

>2: Setup the current "ITRC redirect announcement" page to have an automatic rewrite of the incoming URL

 

For all 2+ Mega posts?  (Yes, someone requested this.)

Occasional Visitor
stanhad
Posts: 1
Registered: ‎07-05-2011
Message 77 of 102 (2,601 Views)

Re: New Forum Locations by ITRC Tree

Absolutelly failed new face and ITRC at all... difucult searches in forum, difficult searches for  SW.... mad... 

I am sure the old one was 10 times better... sorry for my honest opinion -

Neighborhood Admin
BGroot
Posts: 1,217
Registered: ‎11-26-2007
Message 78 of 102 (2,693 Views)

Re: New Forum Locations by ITRC Tree

Hi,

 

You are entitled to your own opinion of course. What are you having a hard time finding, perhaps we can help out?

You can use the search functionality at different levels in the community, at community ( all of the community) , at a category level or in the forum at a forum level,

 

 Could you provide more feedback on what you find difficult about using the search option in the community.

 

Appreciate your feedback.

Greetings,

 

Bill

Acclaimed Contributor
Dennis Handly
Posts: 25,281
Registered: ‎03-06-2006
Message 79 of 102 (2,685 Views)

Re: New Forum Locations by ITRC Tree

>difficult searches for SW...

 

By SW did you mean downloading software, patches and drivers?

The EBC forum has nothing to do with those sites but you can ask questions about how to find this info.

Occasional Advisor
RRGabe
Posts: 5
Registered: ‎09-21-2011
Message 80 of 102 (2,660 Views)

Re: New Forum Locations by ITRC Tree

It could be great if we can trace the old ITRC Id's into the new HP Community. See for example this thread:

 

http://h30499.www3.hp.com/t5/Itanium-Based/glance-plus-installation/td-p/1120739

 

The response leads to many ITRC documents which are broken and this kind of threads don't help much.

Visitor
gainliteracy
Posts: 2
Registered: ‎09-21-2011
Message 81 of 102 (2,676 Views)

Re: New Forum Locations by ITRC Tree

I cannot find a way to post my question about being unable to log onto the internet using a wireless network key on my iPAQ 1950. I can log onto an unsecured network though. I managed to find a place to post this question but have a difficult time FINDING it. My email is gainliteracy@sbcglobal.net

Moderator
RASHMI
Posts: 4,417
Registered: ‎05-20-2004
Message 82 of 102 (2,675 Views)

Re: New Forum Locations by ITRC Tree

Hi,

For ipaq related issues/questions you can post in the given below link-
http://h30499.www3.hp.com/t5/Handhelds-iPaq/bd-p/bsc-273

http://h30499.www3.hp.com/t5/Mobile/ct-p/bsc-407
or you can check the Forum tree for different boards
http://h30499.www3.hp.com/t5/Community-Feedback-Suggestions/New-Forum-Locations-by-ITRC-Tree/td-p/48...
Thanks,
Rashmi
Forum Moderator
Honored Contributor
V. Nyga
Posts: 4,874
Registered: ‎09-20-2002
Message 83 of 102 (2,670 Views)

Re: New Forum Locations by ITRC Tree

Hi gainliteracy,

you can find your own question in your profile:
http://h30499.www3.hp.com/t5/user/viewprofilepage/user-id/1234853

There's your question:
http://h30499.www3.hp.com/t5/Handhelds-iPaq/Connecting-Ipaq-x1950-to-internet/m-p/5339731

V.

P.S. you should delete/edit your email
(In options you can edit your post)
Anybody inside the forum can send you a personal message, so no need to post your email - or do you like spam?
*** Say 'Thanks' with Kudos ***
Acclaimed Contributor
Dennis Handly
Posts: 25,281
Registered: ‎03-06-2006
Message 84 of 102 (2,654 Views)

Re: New Forum Locations by ITRC Tree

>The response leads to many ITRC documents which are broken and this kind of threads don't help much.

 

Rats, I did all that work and now I have to do it again.  ;-)

I would suggest you do a forum or google search for mount ISO image.

Occasional Advisor
RRGabe
Posts: 5
Registered: ‎09-21-2011
Message 85 of 102 (2,647 Views)

Re: New Forum Locations by ITRC Tree

Actually I got a tip.

 

For an ITRC link like this:

http://forums.itrc.hp.com/service/forums/questionanswer.do?threadId=1385935

 

You go to google an search: "threadId=1385935" site:itrc.hp.com

 

It will return the link with the title of the thread. Now just in Communities I can search for that title and find the relative thread

Acclaimed Contributor
Dennis Handly
Posts: 25,281
Registered: ‎03-06-2006
Message 86 of 102 (2,643 Views)

Re: New Forum Locations by ITRC Tree

Occasional Advisor
DJ_oo5
Posts: 15
Registered: ‎06-28-2011
Message 87 of 102 (2,456 Views)

Re: New Forum Locations by ITRC Tree

Hi ,

 

I was following this post and couldnt locate the old link which is mentioned at the last post. COuld you help me in finding that.

 

Thank you

brav0

Acclaimed Contributor
Dennis Handly
Posts: 25,281
Registered: ‎03-06-2006
Message 88 of 102 (2,453 Views)

Re: New Forum Locations by ITRC Tree

[ Edited ]

>I was following this post and couldn't locate the old link which is mentioned at the last post. Could you help me in finding that.

 

(I've updated the topic that my post above points to say that you can no longer search the google cache to find old threads. )

Only moderators (or a completely new forum or google search) can help you find them.

 

What threads were you looking for?

Acclaimed Contributor
Dennis Handly
Posts: 25,281
Registered: ‎03-06-2006
Message 89 of 102 (2,433 Views)

Re: New Forum Locations by ITRC Tree

Do you have any plans to update your tree after the recent consolidation of boards in printers and workstations?

And for next week's software boards?

 

http://h30499.www3.hp.com/t5/Announcements/Changes-to-the-Desktop-Workstation-Categories/m-p/5503529...

http://h30499.www3.hp.com/t5/Announcements/Changes-to-the-Printing-Categories/m-p/5393777/

Neighborhood Admin
BGroot
Posts: 1,217
Registered: ‎11-26-2007
Message 90 of 102 (2,427 Views)

Re: New Forum Locations by ITRC Tree

I will update the software, once the merging of the forums in completed this week. I'll forward your message to the responsible owner of the printer and workstation forums.

Visitor
StephenNicholls
Posts: 1
Registered: ‎02-20-2012
Message 91 of 102 (2,427 Views)

Re: New Forum Locations by ITRC Tree

I'm trying to locate an old post and not having any success either through Google or the HP site search.

 

The old thread is:

 

http://forums11.itrc.hp.com/service/forums/questio​nanswer.do?threadId=1451284

 

Please advise how I go about accessing it?

 

Thanks

Steve

Acclaimed Contributor
Dennis Handly
Posts: 25,281
Registered: ‎03-06-2006
Message 92 of 102 (2,424 Views)

Re: New Forum Locations by ITRC Tree

>I'm trying to locate an old post

 

You can't since the google cache is completely expired.  The best you can do is search for it based on what you think is there or based on the problem you are trying to solve.

 

Or perhaps the moderators can still find it.

Community Manager
Kevin_Paul
Posts: 957
Registered: ‎09-16-2005
Message 93 of 102 (2,414 Views)

Re: New Forum Locations by ITRC Tree

Steve - as Dennis has mentioned, with just the URL we can't offer much help.  The old forum "thread ID's" don't correspond to anything in the new environment, so a raw URL from the ITRC or BSC forums isn't something we can look up or cross-reference.


Do you happen to know what the thread/post was about?

I work for HP.
Acclaimed Contributor
Dennis Handly
Posts: 25,281
Registered: ‎03-06-2006
Message 94 of 102 (2,409 Views)

Re: New Forum Locations by ITRC Tree

>with just the URL we can't offer much help.

 

Ack!  Are you now saying you don't have a map between the old thread IDs and the new IDs?

Occasional Visitor
tmc1
Posts: 1
Registered: ‎02-22-2012
Message 95 of 102 (2,393 Views)

Trying to find a forum on SiteScope

Trying to find a forum on SiteScope ... could someoen give me a link?

Community Manager
Kevin_Paul
Posts: 957
Registered: ‎09-16-2005
Message 96 of 102 (2,390 Views)

Re: Trying to find a forum on SiteScope

Dennis - we never have had such a mapping.  With more than 5 million posts, it wasn't feasible to create a mapping for *every* post/thread.  What we *did* do is capture posts that linked to other threads, so we could correct as many post-to-post links as possible - but that's been a manual process.

 

tmc1 - it doesn't look like there's a forum specifically for SiteScope, but there are a lot of sitescope posts/questions in the BAC board - have a look @ http://h30499.www3.hp.com/t5/Applciation-Perf-Mgmt-BAC-BSM/bd-p/itrc-875 
I work for HP.
Acclaimed Contributor
Dennis Handly
Posts: 25,281
Registered: ‎03-06-2006
Message 97 of 102 (2,386 Views)

Re: Trying to find old threadId

[ Edited ]

>What we *did* do is capture posts that linked to other threads, so we could correct as many post-to-post links as possible - but that's been a manual process.

 

That's what I thought you said before.  But when you said "with just the URL we can't offer much help", I thought you could no longer could even do that.

So with the URL you could find the post that has it, then look at your data.

 

(Except for the case the URL is external.  Which google finds in this case but there is one in the forum.)

 

>With more than 5 million posts, it wasn't feasible to create a mapping for *every* post/thread.

 

I disagree.  A web page could have been created with old thread vs new topic IDs (about 100 MB), then google could search it.  And at the top of that page you could tell people how to translate.

Or provide a CGI or other script to actually go to that new topic after pasting in the ID.

Community Manager
Kevin_Paul
Posts: 957
Registered: ‎09-16-2005
Message 98 of 102 (2,384 Views)

Re: Trying to find a forum on SiteScope


Dennis Handly wrote:

So with the URL you could find the post that has it, then look at your data.


That was the first thing I checked for - but if the thread tha ttmc1 is looking for was never linked *to* (from another discussion), then it's not in our inventory - and a search for the threadID didn't return any results, so that appears to be the case, unfortunately.

 

I work for HP.
Acclaimed Contributor
Dennis Handly
Posts: 25,281
Registered: ‎03-06-2006
Message 99 of 102 (2,382 Views)

Re: Trying to find old threadId

[ Edited ]

>and a search for the threadID didn't return any results,

 

google and the forum search finds one in the forum and one outside (which would cause you problems):

http://h30499.www3.hp.com/t5/Quality-Center-Support-and-News/defects-change-status-in-excel-report/t...

Regular Advisor
Chris Bedford
Posts: 156
Registered: ‎02-29-2004
Message 100 of 102 (2,348 Views)

Re: New Forum Locations by ITRC Tree

Yah thanks for all that useful advice but where the ^*&# do I find the control panel to edit my profile? I have scrolled around this page from top to bottom - several times - and the only think I see that's vaguely related to "me" as such is "log out".

 

Not very useful. What was the poiint of this whole move anyway? Busywork? Is this one of the reasons HP is 3rd or 4th (and slipping) in market cap and profit despite having the biggest market share by far?

 

Grrr whatever happened to the three-click rule dammit

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