Is there an option to view only new topics or topics with unread updates? (369 Views)
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Honored Contributor
John Stagaman
Posts: 3,268
Registered: ‎07-13-2007
Message 1 of 4 (369 Views)

Is there an option to view only new topics or topics with unread updates?

After entering a forum section (e.g. Service Manager), is there any way to display only topics which are new or have unread updates since your last login? 

 

The option is fairly common on forum software, but I can't seem to find an option here for similar functionality.

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Acclaimed Contributor
Dennis Handly
Posts: 24,853
Registered: ‎03-06-2006
Message 2 of 4 (355 Views)

Re: Is there an option to view only new topics or topics with unread updates?

[ Edited ]

If you go to that SM board, I see all of the topics with new posts at the top:

http://h30499.www3.hp.com/t5/HP-Service-Manager-Service/bd-p/itrc-695

 

Under my preferences I have:

http://h30499.www3.hp.com/t5/user/myprofilepage/tab/user-preferences%3Ageneral

Sort topics by time of most recent post [X]
 
Unfortunately there is nothing that changes the order after you've read it, so you'll have to ignore entries with 0 in the New column.

 

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Honored Contributor
John Stagaman
Posts: 3,268
Registered: ‎07-13-2007
Message 3 of 4 (336 Views)

Re: Is there an option to view only new topics or topics with unread updates?

[ Edited ]

Actually I had that selected. But I found the problem, It sorts as set ONLY when you look within a single topic. BUT, Service Manager has three forums and I normally select the option to See All so that I view all the topics in one list.

 

The combined view does not sort by last updated no matter how the preferences are configured. 

If I look at each forum topic separately, they do correctly sort by last update. 

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Dennis Handly
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Registered: ‎03-06-2006
Message 4 of 4 (331 Views)

Re: Is there an option to view only new topics or topics with unread updates?

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