Re: Forum feedback (431 Views)
Reply
Community Manager
Warren_Admin
Posts: 146
Registered: ‎03-16-2007
Message 51 of 60 (547 Views)

Re: Forum feedback

"Solved Posts" are shown because 1) if a problem has already been solved, it's easier to use the solution given than start a whole new post and solve it again, and 2) if you solve an issue, you get credit for it in your ranking. In the legacy ITRC forums, I believe that points could be assigned on the basis of value to the reader. Calling post a "solution" is just another way to say the same thing.

 

We live in a world where there are many people who have programming skills, but decide for whatever reason to use them to perform criminal misdeeds. An open browser session left idle can be used to initiate such schemes. This is why more and more web sites are closing sessions based on idle time parameters. Unfortunately, I see this increasing as time goes along. It is a symptom of a problem that only the people causing it can solve.

 

Thanks,
Warren_Admin, HP Enterprise Community Managing Administrator
Any opinions expressed are mine alone and do not represent those of HP

 

Please use plain text.
Acclaimed Contributor
Dennis Handly
Posts: 24,381
Registered: ‎03-06-2006
Message 52 of 60 (543 Views)

Re: Forum feedback

[ Edited ]

>"Solved Posts" are shown because ...

 

You shouldn't have to explain this, it is obvious, forums are mainly for people asking questions.  Hein probably should never have said it wasn't useful to "real users".

 

I assume what he meant is that is isn't useful to him.

It isn't useful to me either and I would like an option to suppress them, then eveyone can be happy.

 

>This is why more and more web sites are closing sessions based on idle time parameters

 

We just want it configurable by the user, you can leave the default asis.

Please use plain text.
Acclaimed Contributor
Dennis Handly
Posts: 24,381
Registered: ‎03-06-2006
Message 53 of 60 (516 Views)

Re: Forum feedback

>why has the option to click to given kudos, so we can see who gave it, gone?

 

This is now back.

Please use plain text.
Honored Contributor
V. Nyga
Posts: 4,874
Registered: ‎09-20-2002
Message 54 of 60 (507 Views)

Re: Forum feedback

Hi Kevin,

 

some new feedback - as you can see starts the listing mismatch with a unread post with 2 lines (see attachment)

 

... and it seems like Lithium has the same problem in the HP Support Forum - see att. 2

 

Last (but not least :-) ) - my profile shows strange contents - my kudos list is confused.

Both lists show my 'Friends' list and show zero kudos at all.

 

Kind regards

Vo.

*** Say 'Thanks' with Kudos ***
Please use plain text.
Honored Contributor
V. Nyga
Posts: 4,874
Registered: ‎09-20-2002
Message 55 of 60 (492 Views)

Re: Forum feedback

@Warren
>Solved Posts" are shown because 1) if a problem has already been solved, it's easier to use the solution given
Yes - of course, BUT do HP and/or Lithium think that a user who has a problem will SEE the solution in this short list of ten (why is it ten?) shown solutions?
No, he will search - then he can choose a thread with 'solution' - ok, but it makes no sense to put this list (with an aweful inside scroll bar) at the front page.
It's just for the programmer to say - 'See boss what I can do'.

V.
*** Say 'Thanks' with Kudos ***
Please use plain text.
Acclaimed Contributor
Dennis Handly
Posts: 24,381
Registered: ‎03-06-2006
Message 56 of 60 (486 Views)

Re: Forum feedback

[ Edited ]

>BUT do HP and/or Lithium think that a user who has a problem will SEE the solution in this short list of ten?

 

A slow day?  A small forum?  Or something like this feedback forum where we all complain about the same thing? :-)

 

>but it makes no sense to put this list (with an awful inside scroll bar) at the front page.

 

Right.  I'm scrolling the outer scrollbar and get trapped in the inner.  :-(

But it seems that the important thing is the FInd More Solutions button.

Please use plain text.
Honored Contributor
V. Nyga
Posts: 4,874
Registered: ‎09-20-2002
Message 57 of 60 (479 Views)

Re: Forum feedback

>But it seems that the important thing is the Find More Solutions button.

Yes - but that would be one line ...

>and get trapped in the inner
That's what I meant (but not yet said) :-)
*** Say 'Thanks' with Kudos ***
Please use plain text.
Honored Contributor
Peter Marko
Posts: 718
Registered: ‎02-18-2008
Message 58 of 60 (452 Views)

Re: Forum feedback

Is it just me or it realy makes no sense prioritizing the author name instead of topic subject in the forums? Why not simply remove the subject so that the topic list looks like formated? ...

 

Please use plain text.
Outstanding Contributor
Pete Randall
Posts: 16,201
Registered: ‎11-03-1996
Message 59 of 60 (433 Views)

Re: Forum feedback

RE:  The annoying auto logout "feature"

 

For you Firefox users, you can install an add-on called ReloadEvery ( https://addons.mozilla.org/en-US/firefox/addon/reloadevery/ ).  Once installed, you right click on the tab(s) containing your HPSC page(s) and set them to reload every 1, 5, 15 minutes - or whatever time interval you desire.  That reload activity should keep you from being logged out and keeps your content current.

 

Some other browsers (Chrome, I think) have this capability built in, so check.


Pete
Please use plain text.
Honored Contributor
Stephan.
Posts: 512
Registered: ‎10-31-2002
Message 60 of 60 (431 Views)

Re: Forum feedback

[ Edited ]

Chrome did not (as far as I know) but you can enable it by creating a bookmark entry using the following code in the url field

 

javascript:
timeout=prompt("Set timeout [s]");
current=location.href;
if(timeout>0)
  setTimeout('reload()',1000*timeout);
else
  location.replace(current);
function reload(){
  setTimeout('reload()',1000*timeout);
  fr4me='<frameset cols=\'*\'>\n<frame src=\''+current+'\'/>';
  fr4me+='</frameset>';
  with(document){write(fr4me);void(close())};
}

 Click the link with the tab open you want to get refreshed and it will prompt for the value in seconds f.e. 300 for 5min. To disable autorefresh click again and enter 0.

 

hth

Stephan

 

*edit*

Just found the extension for chrome: https://chrome.google.com/webstore/detail/ofojbjgaaddibdfpmmjeonahgbacejid#

Please use plain text.
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation