Re: Forum feedback (1412 Views)
Outstanding Contributor
Posts: 16,207
Registered: ‎11-03-1996
Message 26 of 60 (1,514 Views)

Re: Forum feedback

This seems as good a place as any to leave Feedback - hope you don't mind, Vo!

 

I don't see any way to recognize whether a post is from the author of the thread or not.  If threads are to remain on topic, focused and valuable for historical reference (if we can ever search them, that is), it is helpful to be able to recognize that the discussion is between the author and the people trying to help him.  With no way of identifying the author, the thread becomes unfocused and wanders off into various unrelated issues - kind of like I'm doing now.


Pete
Community Manager
Posts: 967
Registered: ‎09-16-2005
Message 27 of 60 (1,510 Views)

Re: Forum feedback


Pete Randall wrote:

 

I don't see any way to recognize whether a post is from the author of the thread or not. 


 

Pete - I'm not sure I follow - was there something on the ITRC forums that did this that isn't available here?


 

I work for HP.
Outstanding Contributor
Posts: 16,207
Registered: ‎11-03-1996
Message 28 of 60 (1,507 Views)

Re: Forum feedback

If my faulty memory serves, the old Forum designated all subsequent posts by the author of the thread with the word "author".  Right by their name, maybe.  There's no indication now and there used to be.  Wish I had a screen shot for you.


Pete
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Message 29 of 60 (1,502 Views)

Re: Forum feedback

It was where the assigned points were displayed - it was showing "Question Author" instead of points
Outstanding Contributor
Posts: 16,207
Registered: ‎11-03-1996
Message 30 of 60 (1,500 Views)

Re: Forum feedback

Thanks, Peter!

 

In any case, I quite often find myself scanning through posts and completely losing track of what started the whole thing - particularly since we now have the ability to jump directly to unread replies.


Pete
Community Manager
Posts: 967
Registered: ‎09-16-2005
Message 31 of 60 (1,515 Views)

Re: Forum feedback

Ahh right - I had to go back to look at a screen shot.  You're correct - there was an entry of "Author" in the heading of the post - it was actually because that spot *normally* displayed how many points that post had been awarded (or "Unassigned"), and since the person who started the thread couldn't award points to their own posts, that spot then displayed "N/A: Question Author".

 

I'll look into if we have an option to do something similar, where posts by the author are called out in some way.

I work for HP.
Honored Contributor
Posts: 4,874
Registered: ‎09-20-2002
Message 32 of 60 (1,507 Views)

Re: Forum feedback

Hi Kevin,

 

a short feedback:

Today I had it with the first view to the forum board (-> screenshot) - no login, no cache, no cookies (all deleted with the last close of IE).

Only once, only this single board.

I don't use compatibility view ...

 

Vo.

*** Say 'Thanks' with Kudos ***
Community Manager
Posts: 967
Registered: ‎09-16-2005
Message 33 of 60 (1,497 Views)

Re: Forum feedback

Thanks Vo - I've submitted your additional details to the open case on this issue.

I work for HP.
Acclaimed Contributor
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Registered: ‎03-06-2006
Message 34 of 60 (1,485 Views)

Re: Forum feedback

[ Edited ]

>I don't see any way to recognize whether a post is from the author of the thread or not.

 

You can get the posts in hierarchical order but that doesn't help scanning for unread posts.

This reply should be under yours.  Otherwise in liner order, it will be "last".

 

At the bottom of this post I see the whole hierarchy but only this post.

Honored Contributor
Posts: 4,874
Registered: ‎09-20-2002
Message 35 of 60 (1,466 Views)

Re: Forum feedback

Hi Kevin,

 

a short feedback:

Today I had it again with the first view to a forum board - with login, no cache, no cookies (all deleted with the last close of IE).

Only once, only this single board.

 

Vo.

*** Say 'Thanks' with Kudos ***
Outstanding Contributor
Posts: 16,207
Registered: ‎11-03-1996
Message 36 of 60 (1,457 Views)

Re: Forum feedback

New Forum Feedback Topic

 

Each morning I go through all the categories within "Community Home  >  Operating Systems  >  HP-UX", looking for new posts.  Once I've signed in, the new post count is indicated in that "board?" view.  I click on the "topic?", "General" or "LVM and VxVM" for example and read each post which has a "new reply" count greater than zero.  Occasionally, when I return to the HP-UX "board?", the new post count does not get reset to zero unless I manually go back into the "topic" and select "mark all as read".

 

Here's a screen shot showing "LVM and VxVM" with 1 unread



 

 


Pete
Outstanding Contributor
Posts: 16,207
Registered: ‎11-03-1996
Message 37 of 60 (1,456 Views)

Re: Forum feedback

Part 2

 

I then click on "LVM and VxVM" and see this



 


Pete
Outstanding Contributor
Posts: 16,207
Registered: ‎11-03-1996
Message 38 of 60 (1,454 Views)

Re: Forum feedback

Part 3

 

As you can see, there are no New replies.   Yet when I go back to the "HP-UX" view, the count remains at 1.  Reloading the page has no effect, clicking to go directly to the post that supposedly has the latest reply has no effect, nothing works but going back into LVM and VxVM and selecting the "mark all as read" option.

 

Mind you, this is occasional and arbitrary.  The morning it occured with the "General" category, worked just fine with "Languages and Scripting" and failed again with "LVM and VxVM"


Pete
Outstanding Contributor
Posts: 16,207
Registered: ‎11-03-1996
Message 39 of 60 (1,453 Views)

Re: Forum feedback

Sorry about the 3 parts - I guess I should have done attachments, but I like it better when the screen shot is right there, in your face, as it were.  :smileywink:


Pete
Honored Contributor
Posts: 718
Registered: ‎02-18-2008
Message 40 of 60 (1,450 Views)

Re: Forum feedback

Happens to me too - after morning logging in I have several posts I read yesterday marked as new ...
Community Manager
Posts: 967
Registered: ‎09-16-2005
Message 41 of 60 (1,463 Views)

Re: Forum feedback

Pete & Peter - thanks for the info on that issue - I'll see what I can find out on that one.

 

On a related note, the change from "Recent Topics" to "Recent Posts" was made last night - so now, when you're at a category level (like HP-UX), and you click the "View All" link, you should be taken to a list of all recent replies, sorted by when each reply was made (and not by when the thread was started).  Let me know if this is better and behaves the way you want/need it to.

I work for HP.
Honored Contributor
Posts: 718
Registered: ‎02-18-2008
Message 42 of 60 (1,458 Views)

Re: Forum feedback

Well done - I was not scrolling that far down the page now there is a reason ;)
Honored Contributor
Posts: 718
Registered: ‎02-18-2008
Message 43 of 60 (1,452 Views)

Re: Forum feedback

BTW is there anything being done with the "easy access to bookmarks" feature requested previously? Having it in profile only is not so user-friendly as it looks like
Community Manager
Posts: 967
Registered: ‎09-16-2005
Message 44 of 60 (1,443 Views)

Re: Forum feedback

Peter - we are looking at adding something along those lines with one of our upcoming site refreshes - that involves a bit more than changing an existing applet to another, like we did last night with Topics vs. Posts.

I work for HP.
Acclaimed Contributor
Posts: 25,904
Registered: ‎03-06-2006
Message 45 of 60 (1,436 Views)

Re: Forum feedback

Yes, those inconsistent counts happens to me too, every so often.

Honored Contributor
Posts: 718
Registered: ‎02-18-2008
Message 46 of 60 (1,429 Views)

Re: Forum feedback

[ Edited ]

What the ... looks like I was too quick to celebrate - the recent topics to recent posts change was not that success I expected to be - I see this list flooded with posts on intensively discussed topics - instead of displaying every post sorted by timestamp just put there the last post of each topic - it's like recent topics but sorted on last post timestamp and not topic creation timestamp

 

Oh I see another topic on this issue open, so it's not just me

Highlighted
Honored Contributor
Posts: 4,874
Registered: ‎09-20-2002
Message 47 of 60 (1,412 Views)

Re: Forum feedback

Hi Kevin,

why has the option to click to given kudos, so we can see who gave it, gone?

Were we not honest? :-)

V.
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Outstanding Contributor
Posts: 16,207
Registered: ‎11-03-1996
Message 48 of 60 (1,408 Views)

Re: Forum feedback

I gave you that one, Vo, but don't tell anyone.  Apparently it's supposed to be a secret now!:smileywink:


Pete
Honored Contributor
Posts: 4,874
Registered: ‎09-20-2002
Message 49 of 60 (1,403 Views)

Re: Forum feedback

Thanks Pete,

you would have never come to my mind.
:-)
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Posts: 1,248
Registered: ‎06-26-2001
Message 50 of 60 (1,389 Views)

Re: Forum feedback

why has the option to click to given kudos, so we can see who gave it, gone?
_______________________________

Same concern here..I found it interesting anyways.

-Bob
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