Forum feedback (1485 Views)
Reply
Honored Contributor
V. Nyga
Posts: 4,874
Registered: ‎09-20-2002
Message 1 of 60 (1,485 Views)

Forum feedback

[ Edited ]

... first thread in the new forum ... :-)

 

Hi mods,

 

first suggestion:

 

I can 'float boards to the top' - but now I have several 'General' boards in the list?

This is not very useful, is it?

 

Also - what shall I do with the list of 'Solved Posts'?

Why is there a scroll bar inside and more items than in the other sections?

 

Can this be customized by me/in my profile?

 

V.

*** Say 'Thanks' with Kudos ***
Acclaimed Contributor
Dennis Handly
Posts: 25,200
Registered: ‎03-06-2006
Message 2 of 60 (1,481 Views)

Re: Forum feedback

>I have several 'General' boards in the list?

 

Your suggestion is to have more qualification?

It appears when you float things up, you float it up to all containing hierarchies.

Also, there is both personal and forum floats, so don't float it twice.  :-)

 

And you can float up boards and topics.  The former is directly under BROWSE, with a separator.

Honored Contributor
V. Nyga
Posts: 4,874
Registered: ‎09-20-2002
Message 3 of 60 (1,472 Views)

Re: Forum feedback

Well, under:
Community Home > Operating Systems > HP-UX > General
I have the 'Board Options' - 'Float this board to the Top'.
Now I have it in any level in the 'Browse' window.
So in the Level 'Community Home' - the most upper level - I see it too - but there are also the 'general' items of any other board .... so yes the 'general' items should be more qualified.
*** Say 'Thanks' with Kudos ***
Neighborhood Admin
BGroot
Posts: 1,194
Registered: ‎11-26-2007
Message 4 of 60 (1,470 Views)

Re: Forum feedback

Hi,

 

There are a number of aspects that you cans et as a member in your profile ( top right hand side in blue). You can set linear layout settings, topic layout settings, home page settings and more. Might want to check this out.

Honored Contributor
V. Nyga
Posts: 4,874
Registered: ‎09-20-2002
Message 5 of 60 (1,468 Views)

Re: Forum feedback

Hi BGroot,

I've checked this - nothing about the list of 'Solved Posts'.
(and I believe I'm not the first who is annoyed about this 'feature' - as far as i can remember what I read here)

V.
*** Say 'Thanks' with Kudos ***
Neighborhood Admin
BGroot
Posts: 1,194
Registered: ‎11-26-2007
Message 6 of 60 (1,463 Views)

Re: Forum feedback

Hi V,

 

I will look into this. Just to make sure I underatand it correctly. Are you annoyed that there is a scoll bar in the solved posts area or that there are more posts in here then in other area?

 

 

 

Acclaimed Contributor
Dennis Handly
Posts: 25,200
Registered: ‎03-06-2006
Message 7 of 60 (1,462 Views)

Re: Forum feedback

>Are you annoyed that there is a scroll bar in the solved posts area

 

We are annoyed that there is such of waste of screen real estate.  If we want to look up solved problems, we will do a search, not look at the last N of them.

 

> You can set linear layout settings, topic layout settings, home page settings and more.

 

It might help if there was an explanation of what these all mean.  Does the help go into settings?

Honored Contributor
V. Nyga
Posts: 4,874
Registered: ‎09-20-2002
Message 8 of 60 (1,458 Views)

Re: Forum feedback

Dennis is right - I'm annoyed that there is the list at all.
*** Say 'Thanks' with Kudos ***
Neighborhood Admin
BGroot
Posts: 1,194
Registered: ‎11-26-2007
Message 9 of 60 (1,455 Views)

Re: Forum feedback

Ok, I understand. Will take a note of this and see what we can do about it.

Honored Contributor
Johan Guldmyr
Posts: 3,848
Registered: ‎06-14-2009
Message 10 of 60 (1,445 Views)

Re: Forum feedback

I also find that 'solutions' screen distracting & annoying.

It's so similar to the one I want to see (new posts) that I have to focus (really hard) to click on the right spot.
Honored Contributor
V. Nyga
Posts: 4,874
Registered: ‎09-20-2002
Message 11 of 60 (1,454 Views)

Re: Forum feedback

Hi mods,

some more feedback:
What's about 'Top-Threads' which will always be at the top of an item (so you call it now, right?) - like Bill's:
http://h30499.www3.hp.com/t5/General/Favorite-ITRC-Forums-threads/td-p/4782853

Next:
Why is there no more difference between threads I opened and such I answered to?
It was difficult to find for example this one again ...

V.

P.S. Any new feedback to my first suggestions?
*** Say 'Thanks' with Kudos ***
Acclaimed Contributor
Dennis Handly
Posts: 25,200
Registered: ‎03-06-2006
Message 12 of 60 (1,447 Views)

Re: Forum feedback

>It was difficult to find for example this one again

 

Bookmark them?

Honored Contributor
V. Nyga
Posts: 4,874
Registered: ‎09-20-2002
Message 13 of 60 (1,442 Views)

Re: Forum feedback

Well it is already 'subscribed', but there are 3 pages yet till now ...

 

and HP:

 

PLEASE - stop auto-logout  !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

It's ANNNOOOYYYINNGGGG

*** Say 'Thanks' with Kudos ***
Honored Contributor
V. Nyga
Posts: 4,874
Registered: ‎09-20-2002
Message 14 of 60 (1,439 Views)

Re: Forum feedback

... and why do I have to go to profile editing to see my bookmark?
They should be at my top site ('Community Home')!
(Instead of solved posts)
*** Say 'Thanks' with Kudos ***
Neighborhood Admin
BGroot
Posts: 1,194
Registered: ‎11-26-2007
Message 15 of 60 (1,434 Views)

Re: Forum feedback

So to stay in the content on the community, you would like to see a link to your bookmarks in the "User Settings area"  which is on the right side of the page?  By clicking on this will give you a list of your bookmarks.

Or would you want to see a list of all your bookmarks on the page. If you have many bookmarks that would make the page very long. Just want to understand who you see this being presented in the community, before I do some investigation.

Honored Contributor
V. Nyga
Posts: 4,874
Registered: ‎09-20-2002
Message 16 of 60 (1,425 Views)

Re: Forum feedback

I think a link to my bookmarks in the "User Settings area" would be fine (also for my subscriptions)

I don't know how other users think about this.

Maybe you can repeat it in the user home page too
(Community Home > About V. Nyga)
http://h30499.www3.hp.com/t5/user/viewprofilepage/user-id/19819

V.
*** Say 'Thanks' with Kudos ***
Honored Contributor
Hein van den Heuvel
Posts: 6,588
Registered: ‎05-19-2003
Message 17 of 60 (1,410 Views)

Re: Forum feedback

v.Nyga>>  PLEASE - stop auto-logout  !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!     It's ANNNOOOYYYINNGGGG

 

Agreed.

 

v.Vyga>> (Instead of solved posts)

 

Agreed. 'Solved post' is surely there to please clueless management.  

I don't see how it can be useful for real users.

If you do keep it, then make it consistent with DATE, Reply and kudo count.

 

Thinking outside the box...

How come this new fangled interface does not have user configurable sections anyway, like iGoogle, my-yahoo and many more (which btw all let you stay logged in for weeks!)

 

Bill Groot>> in the "User Settings area"  which is on the right side of the page? 

There I  only see "

Oh wait ... that would be due to the crappy auto-logged tp please managent, **bleep** the actual users.

 

Now that i pissed you of sufficiently....

 

Can I please get the "view all - recent topics" button way on top of the page.

It would preferably be instead of the management homage 'Join the converstation'.

Such button would actually encourga me to join the conversation, instead of hindering me to get there such as the smiley faces achieve.

Thinking in the box... why not make that crappy picture 'hot'  and make it go to "view all - recent topics" when clicked? As present is is use useless fluff. Make it do something!

 

Finally (for now)... There is Plenty of whitespace in the BROWSE section.

Can I have a that  "view all - recent topics" as a button in there for each entry listed?

Please?

 

Met vriendelijke groetjes,

Hein

 

 

 

Honored Contributor
V. Nyga
Posts: 4,874
Registered: ‎09-20-2002
Message 18 of 60 (1,380 Views)

Re: Forum feedback

[ Edited ]

Hi Bgroot, hi mods,

 

I want to use this thread for my hints and complains :-)

First follow-up:

1.

I have this strange behaviour - the rows are not shown right (See the attachment)

It seems like it only happens when I'm auto-logged-out (One more reason to stop that :-) )

2.

In a solved thread you have a button 'Solved Go to Solution' - This dark blue text is in a dark grey window -

try to read it with a normal distance to your monitor ....  (Attachment 2)

After a 'quick reply' there's a similar button ....

3.

Your 'Join the Conversation' banner - well it's nice when you start the site, but when I'm logged in - well then I've joined the conversation.

Please, please can this disappear after login?

We need the space for the threads ....

 

Regards

Volkmar

*** Say 'Thanks' with Kudos ***
Honored Contributor
V. Nyga
Posts: 4,874
Registered: ‎09-20-2002
Message 19 of 60 (1,352 Views)

Re: Forum feedback

Dear moderators,

any feedback?

V.
*** Say 'Thanks' with Kudos ***
Community Manager
Kevin_Paul
Posts: 953
Registered: ‎09-16-2005
Message 20 of 60 (1,340 Views)

Re: Forum feedback


V. Nyga wrote:

1.

I have this strange behaviour - the rows are not shown right (See the attachment)

It seems like it only happens when I'm auto-logged-out (One more reason to stop that :-) )


What browser are you seeing this behavior in?  And it only happens when you're not logged in, is that correct?

 


V. Nyga wrote:

2.

In a solved thread you have a button 'Solved Go to Solution' - This dark blue text is in a dark grey window -

try to read it with a normal distance to your monitor ....  (Attachment 2)

After a 'quick reply' there's a similar button ....


We've identified this issue with Lithium and are hoping we can get the coloring changed to make that message readable.


V. Nyga wrote:

3.

Your 'Join the Conversation' banner - well it's nice when you start the site, but when I'm logged in - well then I've joined the conversation.

Please, please can this disappear after login?

We need the space for the threads ....


Fair suggestion - I will ask the UI folks if this is possible.

I work for HP.
Honored Contributor
V. Nyga
Posts: 4,874
Registered: ‎09-20-2002
Message 21 of 60 (1,339 Views)

Re: Forum feedback

Hi Kevin,

>What browser are you seeing this behavior in?
IE 8.0.6001
>And it only happens when you're not logged in, is that correct?
No, this was an idea I had, but it doesn't happen so clearly.
When I logout the columns are still ok.
I still can`t reproduce it. I only can take a screenshot when it happens.
I saw it several times now since I use the forum, but I had no clue till now, when or why it happens.
I will try to find the cause.

A nice weekend to all
Vo.
*** Say 'Thanks' with Kudos ***
Community Manager
Kevin_Paul
Posts: 953
Registered: ‎09-16-2005
Message 22 of 60 (1,337 Views)

Re: Forum feedback


V. Nyga wrote:
Hi Kevin,

>What browser are you seeing this behavior in?
IE 8.0.6001
>And it only happens when you're not logged in, is that correct?
No, this was an idea I had, but it doesn't happen so clearly.
When I logout the columns are still ok.
I still can`t reproduce it. I only can take a screenshot when it happens.
I saw it several times now since I use the forum, but I had no clue till now, when or why it happens.
I will try to find the cause.

A nice weekend to all
Vo.

Thanks Vo - I'll hold off on submitting a ticket for this one until we have a better idea of how to reproduce. 

 

I can't recall ever having seen this myself, but if anyone else encounters this please provide as many details as you can so we can chase it down.

I work for HP.
Honored Contributor
V. Nyga
Posts: 4,874
Registered: ‎09-20-2002
Message 23 of 60 (1,280 Views)

Re: Forum feedback

Hi Kevin,

 

I got it again.

I started the site, but I was not logged in. After login it just happened.

After re-read/reload it disappears.

So it seems to happen when a forum page is loaded without login, then login.

Eventually it only the first time a page is loaded (my IE cache is deleted when closing IE) and I`m not logged in.

 

HTH

Vo.

*** Say 'Thanks' with Kudos ***
Community Manager
Kevin_Paul
Posts: 953
Registered: ‎09-16-2005
Message 24 of 60 (1,274 Views)

Re: Forum feedback

Thanks Vo - I will submit the issue with that additional detail - that should help track it down.

I work for HP.
Community Manager
Kevin_Paul
Posts: 953
Registered: ‎09-16-2005
Message 25 of 60 (1,259 Views)

Re: Forum feedback

Vo - a few follow-on questions to allow for duplicating/troubleshooting your issue:

 

Do you see this on every page with boards and post count, or only specific pages/boards?
Does clearing cookies & cache do anything?
Are you using compatibility view? (Tools > Compatibility View)

I work for HP.
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.