07-18-2011 09:40 AM
I've been getting terrible forum performance for the last 45 minutes.
I get the infamous: Your request is currently being processed...
And connection reset browser messages.
And I lost a reply.
07-18-2011 10:36 AM
I've had similar problems during the last few weeks. Intermittant, yes; and thankfully short-lived. However, I thought that problems like this wouldn't be an issue. After all, this was a disease long suffered by the good old, defunct ITRC Forums which *had* to be "improved". So much for the new HPSC.
07-18-2011 11:20 AM - edited 08-06-2011 05:22 AM
>Intermittent, yes; and thankfully short-lived.
Right. Most of my performance issues were due to firefox browser issues taking 1 to 2 Gb of VM and then slowing to a crawl until I restarted it. This may be due to the fancy-smancy new forum pages, not because I went to 5.0?
>So much for the new HPSC.
There is no connection between the new HPSC and
(And excuses. ;-)
07-18-2011 11:32 AM
>just think of all of the spam we were missing with the "old" forum.
Intentional spam or the new fancy avatars/emoticons, wasted white space, etc?
I had to rigorously hunt down spam on the ITRC. In the new forum it is easy for anyone to do.
07-18-2011 12:22 PM
We did have an issue this morning with site performance due to indexing the community content for hp.com. We're working to make sure that this type of work is done in off-hours in the future, so hopefully that will put a quick end to the performance issues. But please let me know if you see it again, and exactly what time of the day it was occurring.
07-27-2011 01:23 PM - edited 07-27-2011 01:30 PM
In case you never go to the main EBC forum page: http://h30499.www3.hp.com/
Due to updates and scheduled maintenance, the Enterprise Business Community will be available for reading only from Thursday, July 28, 2011, 11:00 pm GMT / 5:00 pm EDT / 2:00 pm PDT until after Noon (most North American time zones) on Friday, July 29, 2011.
During this time, members will not be able to reply or comment on posts, or begin new ones. At the conclusion of these scheduled maintenance periods, you will be able to post normally.
Unfortunately it doesn't help that the starting time for UTC doesn't match the times in EDT and PDT. :-(
1400 PDT == 1700 EDT == 2100 UTC == 9 pm UTC
Any reason why the ending time isn't specific?
Why not say the service man will be there in the three hour window from 1200 EDT to 1200 PDT? :-)
Or spell it: afternoon sometime, whenever ...
07-28-2011 08:30 AM
Thank you for catching our GMT error. The times were copied from a spreadsheet that obviously needs to be retired -- immediately.
The ending time is expressed as "after Noon" because the time to completion for the maintenance being performed can be partially dependent on internet traffic and performance.
08-07-2011 04:03 AM - edited 08-07-2011 04:04 AM
These old SSC categories didn't get their GMT times updated, nor did the notice get removed after the maintenance was done:
08-26-2011 04:58 AM - edited 08-26-2011 05:10 AM
Right now most of my firefox tabs are spinning on this message:
Transferring data from tags.bluekai.com...
I can of course Stop them.
(Unless this is how I can stop HP Passport from expiring my session? ;-)
08-26-2011 05:14 AM - edited 08-26-2011 05:20 AM
>because mine do not exhibit that particular behaviour.
Yes, it just started.
>it hasn't started HERE. ;^)
Perhaps your computer is too fast for you to see it? :-)
08-29-2011 12:37 AM
>Most of my performance issues were due to firefox browser issues taking 1 to 2 Gb of VM and then slowing to a crawl
This appears to be a memory leak in the "It's All Text!" add-on that was fixed recently.
10-20-2011 02:04 AM
10-20-2011 11:04 AM
I just noticed this on the main EBC forum page:
The Enterprise Business Community may be unavailable for up to 15 minutes beginning at 11:30 U.S. Pacific time today (20 October). We apologize for any inconvenience.
10-20-2011 11:48 AM
The community re-start is complete. Thank you for your patience and understanding.
Warren_Admin, HP Enterprise Community Managing Administrator
Any opinions expressed are mine alone and do not represent HP
10-20-2011 01:32 PM
I, for one, even though I am a "constant" user, never saw the maintenance notice. What I *did* see when I refreshed a page a while ago was a big Lithium label with verbiage that the Forums were undergoing maintenance. You need to do much better with your announcements both in visability and in lead-time notice.