Failed Migration Association (218 Views)
Established Member
Posts: 3
Registered: ‎06-27-2011
Message 1 of 2 (218 Views)

Failed Migration Association

I followed the documentation for preparation for the migration before the deadline and as far as I knew had my email addresses for ITRC and Passport synchronized.   Somehow things didn't work as advertised.   


Now there is a Robert_Boyd_3 assigned to all my old posts/kudos/etc....   I'd like to get that associated with my Passport account please


How do I get that to happen?


Thank you,


Master you were right about 1 thing -- the negotiations were SHORT!
Community Manager
Posts: 966
Registered: ‎09-16-2005
Message 2 of 2 (214 Views)

Re: Failed Migration Association

Robert - looks like the two profiles have slightly different email addresses, which is why there wasn't an automatic combine.  I'll drop you a private message (click the envelope in the top right part of the screen) with some additional details...

I work for HP.
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