Re: Failed Migration Association (115 Views)
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Established Member
Robert_Boyd_4
Posts: 3
Registered: ‎06-27-2011
Message 1 of 2 (119 Views)

Failed Migration Association

I followed the documentation for preparation for the migration before the deadline and as far as I knew had my email addresses for ITRC and Passport synchronized.   Somehow things didn't work as advertised.   

 

Now there is a Robert_Boyd_3 assigned to all my old posts/kudos/etc....   I'd like to get that associated with my Passport account please

 

How do I get that to happen?

 

Thank you,

Robert

Master you were right about 1 thing -- the negotiations were SHORT!
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Community Manager
Kevin_Paul
Posts: 943
Registered: ‎09-16-2005
Message 2 of 2 (115 Views)

Re: Failed Migration Association

Robert - looks like the two profiles have slightly different email addresses, which is why there wasn't an automatic combine.  I'll drop you a private message (click the envelope in the top right part of the screen) with some additional details...

I work for HP.
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