Re: Displaying most recent posts. (1753 Views)
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Honored Contributor
Posts: 1,291
Registered: ‎06-18-2007
Message 1 of 37 (1,782 Views)

Displaying most recent posts.

In the old ITRC forum, it was possible to go to the OpenVMS Forum and see a list of all of the most recent posts/responses, from all of the sub-forums, in a single list.     This was a very nice layout since "active" issues always stayed at the top of the list, and it was easy to see if there was anything recent that you could respond to.

 

Is there a way to get the same type of layout on this new forum?     Currently the OpenVMS forum shows all of the sub-forums, and the (1) latest post in each group, without any indication of when it was posted or updated.

 

As it seems right now, I have to open each sub-forum individually to see what is contained.     Very time consuming.

 

Also, the new forum response times seem pretty slow.

 

thanks

 

Dave 

Community Manager
Posts: 959
Registered: ‎09-16-2005
Message 2 of 37 (1,778 Views)

Re: Displaying most recent posts.

Dave,


Thanks for the feedback - there is a way to do what you're looking for:

 

When you go to a category, such as OpenVMS, that has multiple boards, to see all of the threads in those boards in one location, simply scroll down to the "RECENT TOPICS" area (below the list of the boards), and click the "View All" link.  For OpenVMS, that will take you to a page like this.

 

And we're looking into the responsiveness issue - hopefully we can improve the performance for those users experiencing slow page loads.

I work for HP.
Honored Contributor
Posts: 9,119
Registered: ‎02-23-2005
Message 3 of 37 (1,764 Views)

Re: Displaying most recent posts.

> [...] that will take you to a page like this.

   Does that solve the problem?  I think not.  What I see is a list of
topics in the order in which the topics were created, not in the order
"of the most recent posts/responses".  Currently, I see a list where the
"Latest Post" column looks like this:

       4 hours ago
       5 hours ago
       8 hours ago
       2 hours ago
       8 hours ago
      15 hours ago
      14 hours ago
       6 hours ago

This is not the desired order.


   Note also that I had to crank up a Mac to submit this, because I
can't get the latest Web browser on a VMS system to work properly with
this new forum system.

      http://h30499.www3.hp.com/t5/General/New-forums-v-SWB-1-1-12/m-p/4803213

> And we're looking into the responsiveness issue [...]

   Try it with an obsolete Web browser on a 500MHz Alpha system running
VMS.  You may get a whole new outlook on bad performance.  The ITRC
(when it was working properly) was a veritable whirlwind in comparison.
And the ITRC forums weren't read-only from a VMS system, either.  Ah,
the good old days.

Honored Contributor
Posts: 9,119
Registered: ‎02-23-2005
Message 4 of 37 (1,761 Views)

Re: Displaying most recent posts.

   And while I'm at it (and the Mac's still up), ...

   In the old (ITRC forum) days, I could log in once, and it'd last
until I whacked the Web browser.  Now, every time I turn around (it
seems), I need to re-authorize.

   Perhaps the old forum data were transferred to the new forums, but
links to the old forum discussions go to the (useless) front page, not
to the actual target discussion.

   Want to know how much I enjoy the new name pictures?

Acclaimed Contributor
Posts: 25,666
Registered: ‎03-06-2006
Message 5 of 37 (1,753 Views)

Re: Displaying most recent posts.

>click the "View All" link.  

 

This gives them in topic order, not by reply time.

 

Also, with firefox, use 1 to 2 Gb of VM, it starts crawling and I have to restart my browser.

Community Manager
Posts: 959
Registered: ‎09-16-2005
Message 6 of 37 (1,745 Views)

Re: Displaying most recent posts.


Dennis Handly wrote:

>click the "View All" link.  

 

This gives them in topic order, not by reply time.

 



They *should* be sorted by date - I've submitted a ticket to have this looked into.

I work for HP.
Acclaimed Contributor
Posts: 25,666
Registered: ‎03-06-2006
Message 7 of 37 (1,718 Views)

Re: Displaying most recent posts.

>They *should* be sorted by date

 

To make it clear, if you are in a Board, they are in order by post.

If you are in a Category and you use View All, they are in order by topic.

Honored Contributor
Posts: 512
Registered: ‎10-31-2002
Message 8 of 37 (1,714 Views)

Re: Displaying most recent posts.

[ Edited ]

Dennis Handly wrote:

>They *should* be sorted by date

 

To make it clear, if you are in a Board, they are in order by post.

If you are in a Category and you use View All, they are in order by topic.


Even more useful would be a button "unread/new Messages" on the category and forum level, which just delivers the topics that contain new reply's.

 

In combination with the profile setting "jump to first unread" it would make it a lot easier to follow topics in the active forums.

 

My 2 Cent,

Stephan

Outstanding Contributor
Posts: 16,207
Registered: ‎11-03-1996
Message 9 of 37 (1,702 Views)

Re: Displaying most recent posts.

> If you are iIf you are in a Category and you use View All, they are in order by topic.

 

I don't think that's right, either.  Right now I'm looking at HP-UX > All Topics and the following are listed:

 

General                     2 hours ago

General                     2 hours ago

LVM and VxVM          3 hours ago

General                     2 hours ago

 

Frankly, that looks pretty much completely random to me.


Pete
Honored Contributor
Posts: 512
Registered: ‎10-31-2002
Message 10 of 37 (1,699 Views)

Re: Displaying most recent posts.

They are sorted by creation date of the topic - if you disable relative times in your profile you see it like following, check the first column

sshot-49.png

 

 

Outstanding Contributor
Posts: 16,207
Registered: ‎11-03-1996
Message 11 of 37 (1,693 Views)

Re: Displaying most recent posts.

Sorry, Stephan, but how is that better?  It's the same order.


Pete
Honored Contributor
Posts: 512
Registered: ‎10-31-2002
Message 12 of 37 (1,689 Views)

Re: Displaying most recent posts.

It doesn't make it better, but you said that it looks random and in fact it is not - if you look at my picture you see the creation date/time and then it is clear that it's just sorted by the wrong date/time.

 

Stephan

Honored Contributor
Posts: 9,119
Registered: ‎02-23-2005
Message 13 of 37 (1,679 Views)

Re: Displaying most recent posts.

> They *should* be sorted by date - I've submitted a ticket to have this looked into.

 

   I'm curious.  This seems to me as if it should be a pretty simple
thing to fix.  How many weeks should it require?  Of course, it also
seems to me that almost any real user would have noticed this behavior
during testing, and anything so fundamentally lame would have been
resolved before this mess was sprung on its victims, so my opinion may
be worth little.

Acclaimed Contributor
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Message 14 of 37 (1,675 Views)

Re: Displaying most recent posts.

>that almost any real user would have noticed this behavior during testing,

 

You first have to get N ducks in a row:

1) You have to be a real power user and not a tester.  Most forums are for people asking questions, not answering them.

2) You have to use the "view all" in a category.

3) You have to have the linear form

4) You have to not select sorted by start date.

5) And not give up in disgust and only look at new posts, board by board.

Honored Contributor
Posts: 9,119
Registered: ‎02-23-2005
Message 15 of 37 (1,665 Views)

Re: Displaying most recent posts.


1) You have to be a real power user and not a tester.  Most forums are for people asking questions, not answering them.

   One might argue that a good tester would act like a real user.  And
that a forum would be more valuable if it accommodated people who answer
questions as well as those who ask them.  Or that it should, in general,
act like the thing it's replacing.  Call me unrealistic.

   My question remains:  Is the current behavior what is desired?  If
it's not (and it's certainly not by me), then how long should a fix
take?

Honored Contributor
Posts: 6,592
Registered: ‎05-19-2003
Message 16 of 37 (1,613 Views)

Re: Displaying most recent posts.

[ Edited ]

[ I was bleeped! Cute. Hmmm. Let's see...'

re

Dennis's  Duck list ... ayup that matches what I do once or twice a day.

Perhaps there could be an 'A.N.A.L.' ribbon. I'd wear it with pride.  

Cheers,

Hein.

 

Community Manager
Posts: 959
Registered: ‎09-16-2005
Message 17 of 37 (1,600 Views)

Re: Displaying most recent posts.

Please take a look at my recent reply to a similar topic regarding this issue:

 

http://h30499.www3.hp.com/t5/Community-Feedback-Suggestions/Display-order-of-topics-newest-response-...

I work for HP.
Regular Advisor
Posts: 76
Registered: ‎06-29-2011
Message 18 of 37 (1,583 Views)

Re: Displaying most recent posts.

Should not be this hard.

Community Manager
Posts: 959
Registered: ‎09-16-2005
Message 19 of 37 (1,580 Views)

Re: Displaying most recent posts.

Tom - this is scheduled to be updated in tomorrow night's build.


There are certain features we can change "on the fly" - almost instantly.  And then there are site configuration items, such as this change from "Recent Topics" to "Recent Posts" which require code changes and a re-start (during one of our two weekly maintenance widows on Tuesday and Thursday nights).

 

So let's look at how this functionality works as on Wednesday morning and see if it does a better job of meeting everyone's needs than the current implementation.

I work for HP.
Honored Contributor
Posts: 9,119
Registered: ‎02-23-2005
Message 20 of 37 (1,563 Views)

Re: Displaying most recent posts.

> So let's look at how this functionality works as on Wednesday morning [...]

 

   Well, _that_ change was a disaster.

Community Manager
Posts: 959
Registered: ‎09-16-2005
Message 21 of 37 (1,560 Views)

Re: Displaying most recent posts.


Steven Schweda wrote:

> So let's look at how this functionality works as on Wednesday morning [...]

 

   Well, _that_ change was a disaster.


Steven - how so?  Are you saying you would prefer to have *both* Recent Topics *and* Recent Posts applets on each category page? 

I work for HP.
Honored Contributor
Posts: 9,119
Registered: ‎02-23-2005
Message 22 of 37 (1,553 Views)

Re: Displaying most recent posts.

   To the extent that I still care (which is monotonically decreasing),
what I'd like is what I had before The Great Re-Org, that is, a list of
all topics sorted by time of the most recent posting in each topic.
What I seem to have now is a choice between a list of all topics sorted
by time of first posting ("All Topics"), or a list of all (individual)
postings sorted by time of each posting ("All Posts").  In the first
("All Topics"), I can't find the recently changed topics.  In the second
("All Posts"), with all the clutter, I can't find much of anything.

   If there's some other list which does what the ITRC did, then I
haven't yet found it.  In fact, I don't even see a link to the "All
Topics" list now.  This morning, I started from scratch in a fresh
browser, and all I could find was a "View All" link under "RECENT
POSTS", which led to the maximally cluttered "All Posts" list, which
would be a disaster if it were the only thing available (which seemed to
be true at the time).  Now that I'm back on my normal Mac, I can still
get to the (malsorted) "All Topics" list, but, other than following a
bookmark, I don't know how to get back there from, say, the "Community
Home > Operating Systems > OpenVMS" page:

      http://h30499.www3.hp.com/t5/OpenVMS/ct-p/itrc-288

 


   I can't help wondering how much more participation there is on the
New-and-Improved forums, compared with the old ones.  I'm currently away
from my normal VMS system (where the HP-supplied Web browser can't cope
with the new forums), so I'm sitting at a Mac (where the Web browser is
adequate), and I'm still losing interest.  Every time my authentication
times out, and the smiley faces reappear, it's one more annoyance added
to the pile.

Community Manager
Posts: 959
Registered: ‎09-16-2005
Message 23 of 37 (1,544 Views)

Re: Displaying most recent posts.

Since it sounds like some people prefer a list of Recent Topics, and others need/want a list of Recent Posts, we'll make them both available on each category page. The change will take place tomorrow night, and be available on Friday morning.

 

The way the ITRC category listing worked in the past, where you could see all posts within that category, sorted just as a board is (based on the most recent reply within each topic) isn't a function currently available on the Lithium platform.  I'll see if there's an opportunity to create something closer to it than the current Recent Topics and Recent Posts applets.

I work for HP.
Regular Advisor
Posts: 76
Registered: ‎06-29-2011
Message 24 of 37 (1,540 Views)

Re: Displaying most recent posts.

Steven,

I hear you about losing interest. I am close to just giving up on the new "community" and finding another forum to to work with. HP does not appear interested in doing anything other than tweeking the multitude of settings that came along as unwanted baggage with the new "Lithium" community.

 

I think I need a dose of the real Lithium.

 

-Tom

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Posts: 21,184
Registered: ‎07-06-2000
Message 25 of 37 (1,533 Views)

Re: Displaying most recent posts.


Kevin_Paul wrote:

Since it sounds like some people prefer a list of Recent Topics, and others need/want a list of Recent Posts, we'll make them both available on each category page. The change will take place tomorrow night, and be available on Friday morning.

 

The way the ITRC category listing worked in the past, where you could see all posts within that category, sorted just as a board is (based on the most recent reply within each topic) isn't a function currently available on the Lithium platform.  I'll see if there's an opportunity to create something closer to it than the current Recent Topics and Recent Posts applets.


Kevin:

 

The way the ITRC category listing worked in the past is the way I believe most veterans *want* it to work.  Why was that changed in the first place???  You (HP and/or Lithium) are just making this harder and more frustating then it ever needed to be.

 

If I'm watching a thread, I don't want to see N-replies cluttering a "board".  Timestamp the thread and order the "board" in last timestamp order (most recent first) with the original thread topic, *not* the N-replies.  If I see a change in a thread I'm interested in monitoring, then I descend into it; otherwise use the screen real estate for more threads.

 

Too, drop the "preview" of a thread's query or response.  You're just loosing more real estate for what is usually dribble like "Hi, would you help me please...".

 

Keep the thread author name associated with the thread.  Seeing the last responder's name under the author column is confusing and counterproductive to making mental notes that so-and-so started a really interesting thread.  

 

...JRF...

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