Re: Cannot login to the Community with Firefox? (371 Views)
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Respected Contributor
Mark Matthews
Posts: 415
Registered: ‎08-09-2001
Message 1 of 4 (385 Views)

Cannot login to the Community with Firefox?

Hi all,

After being a fairly regular user of the old ITRC forums, I've finally moved to these new ones, but I'm having trouble logging in with my browser of choice. ie Firefox.
I get to the HP Passport page, put in my credentials (which work with Firefox on other Passport related sites) and I just get a blank white page with the following in the address bar...

http://h30499.www3.hp.com/hpeb/hp_sso?action=login&hpappid=LITHIUM-2&referer=http%3A%2F%2Fh30499.www...

I'm currently using IE to write this which I dont really like TBH.
Just wondered if anyone had experienced the same.
If not, no worries, I'll stick to IE...

 

Thanks

Mark Matthews...


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Acclaimed Contributor
Dennis Handly
Posts: 24,750
Registered: ‎03-06-2006
Message 2 of 4 (380 Views)

Re: Cannot login to the Community with Firefox?

>Just wondered if anyone had experienced the same.

 

What version of firefox?  I'm using 8.0

This should have been solved months ago, see below.  You might try clearing your Offline Storage?

http://h30499.www3.hp.com/t5/Announcements/Problem-Logging-In-quot-Page-Can-t-Be-Displayed-quot-Erro...

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Honored Contributor
Vadim Gorda
Posts: 5,501
Registered: ‎11-10-2008
Message 3 of 4 (377 Views)

Re: Cannot login to the Community with Firefox?

As above wrote Dennis, there is not problem using community via firefox 8.0. In fact I am not using IE at all and work only in Firefox at it is working normally .

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Respected Contributor
Mark Matthews
Posts: 415
Registered: ‎08-09-2001
Message 4 of 4 (371 Views)

Re: Cannot login to the Community with Firefox?

Thanks guys,

I'm using an old version of FF (3.6.24)

Dont really like the new ones, so that may be the problem.


No worries, I'll just use IE for now, thanks all.

Mark...


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